Fast remote desktop access from any device I love their remote desktop access. It's lightning fast and allows me to easily connect from ANY device to my computer at home and at the office. I love the fact that I can install their business app (which is needed for remote control) can be installed free of charge to an unlimited amount of devices and literally on any device. I streak 4k video at 60 frames per second.

Awful Technical Support, Awful Technical Support, My support ticket was open 5 days ago. Nobody did take the time to address it. I tried to find the solution via Phone & chat Support, no success. After waited in a queue 20 min they closed the call/chat with no support. Left negative feedback in App Store to reflect their unreliability as a software company!

Reliable - Highly Recommend. Reliable, easy to use, perfection. The customer service is great - very helpful, friendly and quick. I couldnt imagine working from home with out it. It was recommended to me by the company IT dept. as it is secure also. Fantastic Software - highly recommend.

Poor customer service? Update: Resolved after submitting a second ticket. --- Original: I recently opened a ticket (January 6th) regarding a subscription I didn't realise I still had with Splashtop. It's unused so I wanted to cancel it. I was told that as I didn't have an active session and it was still within 30 days that I would get a refund as well. They asked me to confirm some details regarding the original payment which I did. I heard nothing back to date and when I checked my ticket (318353) I noticed it was closed and no customer feedback was required. I assume it was silently closed so that I wouldn't be aware of it. I've since opened another ticket to ask why this is and what the status is regarding the refund that I have yet to receive, but it's not looking promising at all. I'll update this review with more information as and when I have any, and if the outcome changes to be a positive one then I'll change the rating to reflect that. If someone at Splashtop sees this, the original ticket ID is 318353.

Intuitive and fast remote access from any device It a super intuitive solution and I can remotely access my 7 devices from any device. I remotely access my Windows & MacOS computers and my single Android device. All through 1 simple app called the business app which I can install on any device for free. Even the mobile app from the business app is super intuitive and works like a charm. Obviously it's not ideal to remotely access a computer via a mobile phone, but it does the trick pretty well. From a performance perspective, I've used VPN to remotely view my local TV, but with Splashtop is significantly faster. I can stream 4k to my laptop, tablet from my home computer which has my TV subscription. It also transfer the sound perfectly The cost for this solution is a fraction to what other suppliers ask.