Massively frustrating. Unable to use paid account. Unable to use my account as it states I need to verify using a link they send me via e-mail. The link never comes. Unable to contact by telephone as answer message asks to choose an option but doesn't respond when choosing an option and then cuts you off. No contact with human by their chat portal.

Splashtop works perfectly Splashtop works perfectly. I am super happy with it, working efficiently and fast. I use it to work from home and replaced TeamViewer. I absolutely recommend it.

Beware! Their software contains malware Beware. I am a self employed Helpdesk Engineer and I downloaded this software as an alternative to Teamviewer as it's quite a lot cheaper. I would hazard a guess that this is a rogue company. Not only does their software contain malware, it blocks the installation of anti virus software. Their certification is out of date (SHA256 authentication) and their helpdesk is fake - kept in 4th place of a non existent queue for over half an hour. I'm very glad I didn't subscribe.

Reliable - Highly Recommend. Reliable, easy to use, perfection. The customer service is great - very helpful, friendly and quick. I couldnt imagine working from home with out it. It was recommended to me by the company IT dept. as it is secure also. Fantastic Software - highly recommend.

Very good experience IT-Company owner here. We have moved away from TeamViewer to SplashTop two months ago and it has been an overwhelmingly good experience. The sales team, the support team, the software itself: Very, very good. Professional, friendly, knowledgeable and fast. Setting up the software has been a breeze. Grouping customers, adding both Unattended or attended acces clients to those groups and inviting customers to download via shared links: It works fine and flawlessly. The software itself is very stable and especially the unattended "Streamer" has proved bulletproof. For the first time ever we have been able to remote into pc's during weekends without having to worry about loosing connection on reboots and such. The process of creating a company branded Splahtop SOS client has been easy and straightforward, too. Also, we feel like a customer again, instead of feeling like someone who is allowed to use software for money but shouldn't expect to be threated any way near decent. (That means you, TeamViewer) Finally, it's very cost effective. They have even thrown in an Android client. That one needs some work in my opinion, but hey, it's included in the base package. If they get that client working better that would be the icing on the cake, but for now I still rate SplashTop with 5 stars. Deserved.