Excellent RMS software that just works As a small MSP and IT support operation we switched from LMI Rescue to Splashtop SOS 3 years ago. Excellent software that works perfectly, is stable, reliable, easy to use and *fast*. Most of all, it costs a fraction of Logmein and Teamviewer. Support is first rate, the rare times we needed to contact them related to Ubuntu glitches and they responded instantly. Reading some of the reviews here I'm stunned that someone claims it contains malware - this is an outrageous lie and quite defamatory. Cui bono I guess. My only bugbear with Splashtop is that it cannot support multiple Splashtop accounts on one device. If it did I would have sent them hundreds of new customers. Highly recommended and I remain a happy client.

Splashtop works perfectly Splashtop works perfectly. I am super happy with it, working efficiently and fast. I use it to work from home and replaced TeamViewer. I absolutely recommend it.

Switched from Logmein and never looked back After using Logmein and having prices hiked up to stupid money I switched to Splashtop about 4 years ago now. I provide IT support for my clients so rely on it everyday and it works great. As long as they don't get greedy and hike up the price I will happily remain a customer.

Splashtop is exceptional I have been using Splashtop since 2016. The service has been reliable the entire time. No complaints about the software. There are benefits besides file transfer, and being able to log in to different PCs and Macs from my desktop. It's incredibly helpful being able to see a client's screen (and use a tiny virtual keyboard + mouse) on my phone in a parking lot. In those urgent situations, seeing the screen can save hours of verbal back-and-forth. I had one hiccup with the company when the legacy plan I had been on for many years was abruptly canceled. Even though I'm a tiny fish in the remote desktop ecosystem, Splashtop later reached out with a win/win solution. In a world where cold business practices and poor customer service are becoming more commonplace, I felt like the people of Splashtop took a personal interest in making things right - which is truly exceptional.

Choose a different provider Application does a decent job at mirroring my work computer, however they are advertising that they offer a 'blank screen' but it never works. When I try to get support to help fix the problem, my questions and comments about the issue are ignored. I was sent extremely vague instructions on how to fix the issue, which I had to google most of the instructions and the 'blank screen' still didn't work. This is frustrating. I paid more for the 'blank screen' feature, and it has never worked. I even paid more for that feature to be available. I suggest choosing a different provider.