Splashtop

10050 North Wolfe Road Suite SW2-S260, 95014, Cupertino, United States
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4.10
Based on 20 Reviews

5

70.00%

4

5.00%

3

5.00%

2

5.00%

1

15.00%
About Splashtop

Splashtop is a leading software solution offering remote access and support tailored for both individual and business needs. Recognized for its strong commitment to security, Splashtop is ISO certified, SOC 2 compliant, and adheres to GDPR guidelines. This has made it a top choice for over 30+ million customers and users spanning Europe, the US, and Asia. Accessible from any device, the platform provides a robust solution for remote work, IT support, and collaboration. From small businesses to mid-sized enterprises and large global corporations, organizations of all sizes rely on Splashtop for its superior functionality. Prioritizing user privacy and ease of use, Splashtop delivers a dependable remote access experience.

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Lee
TW

Been using the product for at least 8 years. Been using the product for 12 years (since Splashtop was first launched on AppStore)... the product has kept on getting better -- features, performance, reliability, etc. & it's much more cost effective than alternative. Solid customer support as well.

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Mr.Lewis
GB

Poor customer service? Update: Resolved after submitting a second ticket. --- Original: I recently opened a ticket (January 6th) regarding a subscription I didn't realise I still had with Splashtop. It's unused so I wanted to cancel it. I was told that as I didn't have an active session and it was still within 30 days that I would get a refund as well. They asked me to confirm some details regarding the original payment which I did. I heard nothing back to date and when I checked my ticket (318353) I noticed it was closed and no customer feedback was required. I assume it was silently closed so that I wouldn't be aware of it. I've since opened another ticket to ask why this is and what the status is regarding the refund that I have yet to receive, but it's not looking promising at all. I'll update this review with more information as and when I have any, and if the outcome changes to be a positive one then I'll change the rating to reflect that. If someone at Splashtop sees this, the original ticket ID is 318353.

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Alex
GB

Fast remote desktop access from any device I love their remote desktop access. It's lightning fast and allows me to easily connect from ANY device to my computer at home and at the office. I love the fact that I can install their business app (which is needed for remote control) can be installed free of charge to an unlimited amount of devices and literally on any device. I streak 4k video at 60 frames per second.

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MT
GB

Massively frustrating. Unable to use paid account. Unable to use my account as it states I need to verify using a link they send me via e-mail. The link never comes. Unable to contact by telephone as answer message asks to choose an option but doesn't respond when choosing an option and then cuts you off. No contact with human by their chat portal.

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Stefan Pla
NL

Love It! Love It!! lightning fast connection to my new Mac from literally any device. For half the price I used to pay with teamviewer

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