Alexa
NLGreat solution for our helpdesk. Great solution for our helpdesk. Amazing onboarding for our team. we're very satisfied with the product and the service.
MT
GBMassively frustrating. Unable to use paid account. Unable to use my account as it states I need to verify using a link they send me via e-mail. The link never comes. Unable to contact by telephone as answer message asks to choose an option but doesn't respond when choosing an option and then cuts you off. No contact with human by their chat portal.
Don B.
GBVery good service and customer support… Very good service and customer support at a very competitive price. Annual Renewal pricing stays the same as long as you don't change your feature pkg. (no more annual 20-30% increases)!
Sam
IEAwful Technical Support, Awful Technical Support, My support ticket was open 5 days ago. Nobody did take the time to address it. I tried to find the solution via Phone & chat Support, no success. After waited in a queue 20 min they closed the call/chat with no support. Left negative feedback in App Store to reflect their unreliability as a software company!
Hazel Corbwell
IEReliable - Highly Recommend. Reliable, easy to use, perfection. The customer service is great - very helpful, friendly and quick. I couldnt imagine working from home with out it. It was recommended to me by the company IT dept. as it is secure also. Fantastic Software - highly recommend.