Massively frustrating. Unable to use paid account. Unable to use my account as it states I need to verify using a link they send me via e-mail. The link never comes. Unable to contact by telephone as answer message asks to choose an option but doesn't respond when choosing an option and then cuts you off. No contact with human by their chat portal.

Very good service and customer support… Very good service and customer support at a very competitive price. Annual Renewal pricing stays the same as long as you don't change your feature pkg. (no more annual 20-30% increases)!

Switched from Logmein and never looked back After using Logmein and having prices hiked up to stupid money I switched to Splashtop about 4 years ago now. I provide IT support for my clients so rely on it everyday and it works great. As long as they don't get greedy and hike up the price I will happily remain a customer.

Genuine, Reliable, Secure and Affordable This is an absolutely genuine and reliable provider. I have used Splashtop for several years. As a small, independent IT provider, this product fits my budget, meets all of my remote support needs and satisfies my clients. The support staff takes security very seriously. I don't hesitate in recommending Splashtop as an in-house or remote support solution.

Beware! Their software contains malware Beware. I am a self employed Helpdesk Engineer and I downloaded this software as an alternative to Teamviewer as it's quite a lot cheaper. I would hazard a guess that this is a rogue company. Not only does their software contain malware, it blocks the installation of anti virus software. Their certification is out of date (SHA256 authentication) and their helpdesk is fake - kept in 4th place of a non existent queue for over half an hour. I'm very glad I didn't subscribe.