Intuitive and fast remote access from any device It a super intuitive solution and I can remotely access my 7 devices from any device. I remotely access my Windows & MacOS computers and my single Android device. All through 1 simple app called the business app which I can install on any device for free. Even the mobile app from the business app is super intuitive and works like a charm. Obviously it's not ideal to remotely access a computer via a mobile phone, but it does the trick pretty well. From a performance perspective, I've used VPN to remotely view my local TV, but with Splashtop is significantly faster. I can stream 4k to my laptop, tablet from my home computer which has my TV subscription. It also transfer the sound perfectly The cost for this solution is a fraction to what other suppliers ask.

Genuine, Reliable, Secure and Affordable This is an absolutely genuine and reliable provider. I have used Splashtop for several years. As a small, independent IT provider, this product fits my budget, meets all of my remote support needs and satisfies my clients. The support staff takes security very seriously. I don't hesitate in recommending Splashtop as an in-house or remote support solution.

Great solution for our helpdesk. Great solution for our helpdesk. Amazing onboarding for our team. we're very satisfied with the product and the service.

Awful Technical Support, Awful Technical Support, My support ticket was open 5 days ago. Nobody did take the time to address it. I tried to find the solution via Phone & chat Support, no success. After waited in a queue 20 min they closed the call/chat with no support. Left negative feedback in App Store to reflect their unreliability as a software company!

Poor customer service? Update: Resolved after submitting a second ticket. --- Original: I recently opened a ticket (January 6th) regarding a subscription I didn't realise I still had with Splashtop. It's unused so I wanted to cancel it. I was told that as I didn't have an active session and it was still within 30 days that I would get a refund as well. They asked me to confirm some details regarding the original payment which I did. I heard nothing back to date and when I checked my ticket (318353) I noticed it was closed and no customer feedback was required. I assume it was silently closed so that I wouldn't be aware of it. I've since opened another ticket to ask why this is and what the status is regarding the refund that I have yet to receive, but it's not looking promising at all. I'll update this review with more information as and when I have any, and if the outcome changes to be a positive one then I'll change the rating to reflect that. If someone at Splashtop sees this, the original ticket ID is 318353.