Great solution for our helpdesk. Great solution for our helpdesk. Amazing onboarding for our team. we're very satisfied with the product and the service.

Very good service and customer support… Very good service and customer support at a very competitive price. Annual Renewal pricing stays the same as long as you don't change your feature pkg. (no more annual 20-30% increases)!

Choose a different provider Application does a decent job at mirroring my work computer, however they are advertising that they offer a 'blank screen' but it never works. When I try to get support to help fix the problem, my questions and comments about the issue are ignored. I was sent extremely vague instructions on how to fix the issue, which I had to google most of the instructions and the 'blank screen' still didn't work. This is frustrating. I paid more for the 'blank screen' feature, and it has never worked. I even paid more for that feature to be available. I suggest choosing a different provider.

It worked but..... The users didn't complain about the software so it seemed to work and perform as it was meant to. We need another user and all their plans are per user. The decision was made to go with a different provider. Auto renew was on and to turn it off I had to fill in their series of questions. I think it speaks poorly of a company to force that when turning off auto renew should be an easy and accessible choice for me, not a data mining experience. I understand their desire for the information but I think this speaks of a companies general culture in how they view their customers, sheep in a field to be sheared or valued clients that deserve some respect.

Awful Technical Support, Awful Technical Support, My support ticket was open 5 days ago. Nobody did take the time to address it. I tried to find the solution via Phone & chat Support, no success. After waited in a queue 20 min they closed the call/chat with no support. Left negative feedback in App Store to reflect their unreliability as a software company!