Genuine, Reliable, Secure and Affordable This is an absolutely genuine and reliable provider. I have used Splashtop for several years. As a small, independent IT provider, this product fits my budget, meets all of my remote support needs and satisfies my clients. The support staff takes security very seriously. I don't hesitate in recommending Splashtop as an in-house or remote support solution.

Awful Technical Support, Awful Technical Support, My support ticket was open 5 days ago. Nobody did take the time to address it. I tried to find the solution via Phone & chat Support, no success. After waited in a queue 20 min they closed the call/chat with no support. Left negative feedback in App Store to reflect their unreliability as a software company!

Been using the product for at least 8 years. Been using the product for 12 years (since Splashtop was first launched on AppStore)... the product has kept on getting better -- features, performance, reliability, etc. & it's much more cost effective than alternative. Solid customer support as well.

Beware! Their software contains malware Beware. I am a self employed Helpdesk Engineer and I downloaded this software as an alternative to Teamviewer as it's quite a lot cheaper. I would hazard a guess that this is a rogue company. Not only does their software contain malware, it blocks the installation of anti virus software. Their certification is out of date (SHA256 authentication) and their helpdesk is fake - kept in 4th place of a non existent queue for over half an hour. I'm very glad I didn't subscribe.

Splashtop remote access We use Splashtop remote access to access clients computers remotely. It is a very easy solution to configure and works great. The software supports multiple monitors, which is a plus. You can transfer files to and from remote clients. Printing is super easy. Overall it is a great solution for remote access and very reasonably priced to boot.