Beware! Their software contains malware Beware. I am a self employed Helpdesk Engineer and I downloaded this software as an alternative to Teamviewer as it's quite a lot cheaper. I would hazard a guess that this is a rogue company. Not only does their software contain malware, it blocks the installation of anti virus software. Their certification is out of date (SHA256 authentication) and their helpdesk is fake - kept in 4th place of a non existent queue for over half an hour. I'm very glad I didn't subscribe.

Great solution for our helpdesk. Great solution for our helpdesk. Amazing onboarding for our team. we're very satisfied with the product and the service.

It worked but..... The users didn't complain about the software so it seemed to work and perform as it was meant to. We need another user and all their plans are per user. The decision was made to go with a different provider. Auto renew was on and to turn it off I had to fill in their series of questions. I think it speaks poorly of a company to force that when turning off auto renew should be an easy and accessible choice for me, not a data mining experience. I understand their desire for the information but I think this speaks of a companies general culture in how they view their customers, sheep in a field to be sheared or valued clients that deserve some respect.

Switched from Logmein and never looked back After using Logmein and having prices hiked up to stupid money I switched to Splashtop about 4 years ago now. I provide IT support for my clients so rely on it everyday and it works great. As long as they don't get greedy and hike up the price I will happily remain a customer.

Love It! Love It!! lightning fast connection to my new Mac from literally any device. For half the price I used to pay with teamviewer