Massively frustrating. Unable to use paid account. Unable to use my account as it states I need to verify using a link they send me via e-mail. The link never comes. Unable to contact by telephone as answer message asks to choose an option but doesn't respond when choosing an option and then cuts you off. No contact with human by their chat portal.

Awful Technical Support, Awful Technical Support, My support ticket was open 5 days ago. Nobody did take the time to address it. I tried to find the solution via Phone & chat Support, no success. After waited in a queue 20 min they closed the call/chat with no support. Left negative feedback in App Store to reflect their unreliability as a software company!

Splashtop is exceptional I have been using Splashtop since 2016. The service has been reliable the entire time. No complaints about the software. There are benefits besides file transfer, and being able to log in to different PCs and Macs from my desktop. It's incredibly helpful being able to see a client's screen (and use a tiny virtual keyboard + mouse) on my phone in a parking lot. In those urgent situations, seeing the screen can save hours of verbal back-and-forth. I had one hiccup with the company when the legacy plan I had been on for many years was abruptly canceled. Even though I'm a tiny fish in the remote desktop ecosystem, Splashtop later reached out with a win/win solution. In a world where cold business practices and poor customer service are becoming more commonplace, I felt like the people of Splashtop took a personal interest in making things right - which is truly exceptional.

Intuitive and fast remote access from any device It a super intuitive solution and I can remotely access my 7 devices from any device. I remotely access my Windows & MacOS computers and my single Android device. All through 1 simple app called the business app which I can install on any device for free. Even the mobile app from the business app is super intuitive and works like a charm. Obviously it's not ideal to remotely access a computer via a mobile phone, but it does the trick pretty well. From a performance perspective, I've used VPN to remotely view my local TV, but with Splashtop is significantly faster. I can stream 4k to my laptop, tablet from my home computer which has my TV subscription. It also transfer the sound perfectly The cost for this solution is a fraction to what other suppliers ask.

Genuine, Reliable, Secure and Affordable This is an absolutely genuine and reliable provider. I have used Splashtop for several years. As a small, independent IT provider, this product fits my budget, meets all of my remote support needs and satisfies my clients. The support staff takes security very seriously. I don't hesitate in recommending Splashtop as an in-house or remote support solution.