Been using the product for at least 8 years. Been using the product for 12 years (since Splashtop was first launched on AppStore)... the product has kept on getting better -- features, performance, reliability, etc. & it's much more cost effective than alternative. Solid customer support as well.

Splashtop remote access We use Splashtop remote access to access clients computers remotely. It is a very easy solution to configure and works great. The software supports multiple monitors, which is a plus. You can transfer files to and from remote clients. Printing is super easy. Overall it is a great solution for remote access and very reasonably priced to boot.

Excellent RMS software that just works As a small MSP and IT support operation we switched from LMI Rescue to Splashtop SOS 3 years ago. Excellent software that works perfectly, is stable, reliable, easy to use and *fast*. Most of all, it costs a fraction of Logmein and Teamviewer. Support is first rate, the rare times we needed to contact them related to Ubuntu glitches and they responded instantly. Reading some of the reviews here I'm stunned that someone claims it contains malware - this is an outrageous lie and quite defamatory. Cui bono I guess. My only bugbear with Splashtop is that it cannot support multiple Splashtop accounts on one device. If it did I would have sent them hundreds of new customers. Highly recommended and I remain a happy client.

Love It! Love It!! lightning fast connection to my new Mac from literally any device. For half the price I used to pay with teamviewer

Splashtop is exceptional I have been using Splashtop since 2016. The service has been reliable the entire time. No complaints about the software. There are benefits besides file transfer, and being able to log in to different PCs and Macs from my desktop. It's incredibly helpful being able to see a client's screen (and use a tiny virtual keyboard + mouse) on my phone in a parking lot. In those urgent situations, seeing the screen can save hours of verbal back-and-forth. I had one hiccup with the company when the legacy plan I had been on for many years was abruptly canceled. Even though I'm a tiny fish in the remote desktop ecosystem, Splashtop later reached out with a win/win solution. In a world where cold business practices and poor customer service are becoming more commonplace, I felt like the people of Splashtop took a personal interest in making things right - which is truly exceptional.