Genuine, Reliable, Secure and Affordable This is an absolutely genuine and reliable provider. I have used Splashtop for several years. As a small, independent IT provider, this product fits my budget, meets all of my remote support needs and satisfies my clients. The support staff takes security very seriously. I don't hesitate in recommending Splashtop as an in-house or remote support solution.

It worked but..... The users didn't complain about the software so it seemed to work and perform as it was meant to. We need another user and all their plans are per user. The decision was made to go with a different provider. Auto renew was on and to turn it off I had to fill in their series of questions. I think it speaks poorly of a company to force that when turning off auto renew should be an easy and accessible choice for me, not a data mining experience. I understand their desire for the information but I think this speaks of a companies general culture in how they view their customers, sheep in a field to be sheared or valued clients that deserve some respect.

Love It! Love It!! lightning fast connection to my new Mac from literally any device. For half the price I used to pay with teamviewer

Choose a different provider Application does a decent job at mirroring my work computer, however they are advertising that they offer a 'blank screen' but it never works. When I try to get support to help fix the problem, my questions and comments about the issue are ignored. I was sent extremely vague instructions on how to fix the issue, which I had to google most of the instructions and the 'blank screen' still didn't work. This is frustrating. I paid more for the 'blank screen' feature, and it has never worked. I even paid more for that feature to be available. I suggest choosing a different provider.

Beware! Their software contains malware Beware. I am a self employed Helpdesk Engineer and I downloaded this software as an alternative to Teamviewer as it's quite a lot cheaper. I would hazard a guess that this is a rogue company. Not only does their software contain malware, it blocks the installation of anti virus software. Their certification is out of date (SHA256 authentication) and their helpdesk is fake - kept in 4th place of a non existent queue for over half an hour. I'm very glad I didn't subscribe.