Global
GBCan’t address basic bugs We’ve had a ticket open since May of 2023 regarding automatic updates not occurring. Whenever we have an issue, the team loves to tell us that our version is not the latest so that they can push off issues. Their software still does not automatically update, it’s been over 8 months and multiple check-ins on the same, and they apparently quietly close tickets without responding. I’ve asked to speak with a manager at least 3 times over the course of 8 months and no one has reached out. I really doubt they would be helpful, but I would really appreciate basic service regarding a basic issue sooner than 8-9 months and ongoing.
Gary Graziano
GBAn excellent solution to our virtual workplace needs Remote PC will give us the visibility we need to run our business from wherever we are as owners and managers who do not spend time in the central office. It's a great solution to our virtual and remote workplace needs because our IT is not cloud-based.
Denise
GBRemote access to office computers when working from home Due to staff having to self Isolate we needed remote access software to enable them to work from home. Our IT company suggested RemotePC. I found it simple to get registered, download and install the software. Having multi-factor authentication gave us some assurance of security and also each separate computer has its own personal pin for access. A great bonus for us was not having to purchase a fixed IP address for our router as RemotePC bypasses this. We got up and running very quickly and users can also use their local printers. I would recommend RemotePC as a simple, cost effective solution enabling remote access for home workers.
JT
GBRemotePC, a great product! I recently signed up with RemotePC to access my Windows 10 Home Edition computer which does not come with Microsoft's Remote Desktop. I really love RemotePC's features and how easy it is to use it. The price is also very affordable.
Jerry Gonzalez
GBToo many issues with Remote Desktop I was having too many issues trying to use Remote Desktop to connect to one of my remote work computers. So, I found the Remote PC product and found that it provides me much more than the Remote Desktop product. It was easy to install and configure. I was able to figure out all of the options without referring to any documentation. The only thing I still haven't figured out is how to share clipboard contents between devices. All in all, a very good product!