Can’t address basic bugs We’ve had a ticket open since May of 2023 regarding automatic updates not occurring. Whenever we have an issue, the team loves to tell us that our version is not the latest so that they can push off issues. Their software still does not automatically update, it’s been over 8 months and multiple check-ins on the same, and they apparently quietly close tickets without responding. I’ve asked to speak with a manager at least 3 times over the course of 8 months and no one has reached out. I really doubt they would be helpful, but I would really appreciate basic service regarding a basic issue sooner than 8-9 months and ongoing.

Remote software is okay Remote software is okay. It's great that it works with PC and Mac but for Macs I have a few gripes like the keyboard shortcuts don't match like they do with other remote software I've used. There is lag on connections to computers that I do not have lag with using other remote services. The price is obviously great but the product needs some work before I will become a full subscriber.

An excellent solution to our virtual workplace needs Remote PC will give us the visibility we need to run our business from wherever we are as owners and managers who do not spend time in the central office. It's a great solution to our virtual and remote workplace needs because our IT is not cloud-based.

Remote access to office computers when working from home Due to staff having to self Isolate we needed remote access software to enable them to work from home. Our IT company suggested RemotePC. I found it simple to get registered, download and install the software. Having multi-factor authentication gave us some assurance of security and also each separate computer has its own personal pin for access. A great bonus for us was not having to purchase a fixed IP address for our router as RemotePC bypasses this. We got up and running very quickly and users can also use their local printers. I would recommend RemotePC as a simple, cost effective solution enabling remote access for home workers.

Was using a "free" version of Teamviewer I was using the "free" version of Teamviewer, but found that it did not meet my needs, first because it was missing features like remote printing, and then stopped working after a while. I started searching for an alternative, and found RemotePC. I trusted the company, because I have already been an Idrive user for several years. I have an office but also work from home, and have a need to login to either computer while away. I found that RemotePC meets my needs, is easy to use, and is very reasonably priced. A great value for the money!