It worked for one day It worked for one day. After that the start/stop button became completely unresponsive and the log was useless. After a few days, I just kept getting auth error when I know the username and password were valid and had not changed. They really expect people to pay for this quality of service?

Unprofessional customer service and double-digit IQ tech help I asked for some help with a technical problem as the system did not accept my credentials, randomly. Naturally, this was my problem. I was told to fk off by customer service after repeated inquiries. So I did.

6 years of loyalty means nothing Used them for 6 years and today they disconnected my service because I was using too much bandwidth. They advertise unlimited bandwidth usage on their website. This is not true. Also, they were logging my data usage and had logged how much data I used within the past few days. They advertise that they do not log your data usage on their website. I chatted and emailed with support. They asked me to explain the data usage. That's the whole point of using a VPN. Anonymity! My advice is that you should stay away from this company. They were good in the past, but they've changed dramatically and as you can see from everyone else here, they're no good. There are much better VPN options out there now, 6 years ago the choices were very thin.

A few initial problems with earlier… A few initial problems with earlier builds and win10 but latest builds are brilliant with a quick setup. Support are very patient and quick to respond. Highly recommend.

I pay for a month of PhantomPeer here… I pay for a month of PhantomPeer here and there as needed, and it's a fantastically simple and dependable VPN.