Promising, but not good enough Man I really, REALLY, wanted to like SpringRacks, but it just wasn't good enough. The pricing was very good, which is what drew me in initially. I wanted to stay because the support was really good, but part of the problem was how often I needed it. Multiple issues with the server not starting that could only be resolved through support. Additionally, the server would not be able to run for more than 2 or 3 days without shutting itself off and needing to be manually restarted. While frustrating, I was willing to deal with this due to good pricing and super solid support, until my world was deleted. Payment is manual, not auto renew. After forgetting to renew due to schooling, the server was suspended after 3 days. This was my fault alone, and don't blame them for that. However, the policy is that there is only 7 days to rectify the situation until all data is permanently deleted. Compared to many other hosts, this is a really short period of time. I didn't realize until it was too late. So I recommend to just go with a slightly more expensive but bigger hosting company to save yourself the headaches.

The Support and Servers are amazing Honestly they are very patient with people, and have such a amazing way of getting to help you no matter whats your issue. They study or just simply take the time to learn what the issue is and give you that extra hand you desperately need… Im a new server owner, and they have placed and ordered everything I need to my needs and even have taken off their day to make mine a lot better. I would recommend talking to them first before even thinking of opening a server and let them be your guide on your way to becoming a good server Owner and as they show you and do things, You learn.

Cheap, powerful servers with great staff Springracks is by far the best hosting platform I have used. I have been a customer now for over six months and have nothing but good things to say. I have not had an issue with server performance since I have been a customer. Support is extremely fast, competent, and friendly. I've seen the staff go above and beyond for other customers, including adding new game support. Servers are also priced very reasonably. Maintenance notifications can be a bit short notice but other than that, absolutely stellar service. 10/10

Hosting that delivers performance at a great price I've been using springracks for the past 4 months. I experienced zero downtimes. The performance was honestly supperb. My modded server was able to run flawlessly without any hitches. When I did run into issues on changing my startup script, support was there within minutes. I am very satisfied with the service I have with the host and hope that this continues.

Server is down, cheating RAM, and limited uploads I’m an admin of a large Minecraft SMP server hosted on Springracks. They have little downtime here and there, but panel is down now. My players are complaining! This is out of my control. I had some problems like this and the support staff just laughs at us. Be careful, they also cheat your ram to lower than what you pay for. I confirmed this with PaperMC developers. They limit file uploads to 10 mb. I have bad experience with Springracks.