Promising, but not good enough Man I really, REALLY, wanted to like SpringRacks, but it just wasn't good enough. The pricing was very good, which is what drew me in initially. I wanted to stay because the support was really good, but part of the problem was how often I needed it. Multiple issues with the server not starting that could only be resolved through support. Additionally, the server would not be able to run for more than 2 or 3 days without shutting itself off and needing to be manually restarted. While frustrating, I was willing to deal with this due to good pricing and super solid support, until my world was deleted. Payment is manual, not auto renew. After forgetting to renew due to schooling, the server was suspended after 3 days. This was my fault alone, and don't blame them for that. However, the policy is that there is only 7 days to rectify the situation until all data is permanently deleted. Compared to many other hosts, this is a really short period of time. I didn't realize until it was too late. So I recommend to just go with a slightly more expensive but bigger hosting company to save yourself the headaches.

Server suddenly deleted and banned for no reason I was using SpringRack’s 3 GB server only for a couple of hours. My server was suddenly wiped and my entire account was deleted. They didn’t warn me first or tell me anything. I was just running a Paper Minecraft server with some plugins that I downloaded from Spigot. If there are some plugins that aren’t allowed, then they should’ve told me first instead of banning me right away. This is how strict they are if you download a plugin your not supposed to then they ban you immediately. The support is also very slow. It took them 5+ hours to give me my server.

Springracks is definitely not it I've got mixed feelings about SpringRacks. The features they offer are tempting, and when it's working, it's an OK experience. Their panel can be counter intuitive, especially the reinstall server that could mean different things, specially for an old dad like me whose not too tech savvy. But then, there's the downtime. The support is not as stellar as I'd hoped but they get the job done. The pricing is competitive and for someone on a budget, it can be the deal maker. Yet I did face a hiccup with their billing and I had to reach out to fix it. It got sorted, but it was an unnecessary hassle. If your willing to trade off some consistency for affordability SpringRacks is for you. But if your seeking perfection use something well known.

Cheap, powerful servers with great staff Springracks is by far the best hosting platform I have used. I have been a customer now for over six months and have nothing but good things to say. I have not had an issue with server performance since I have been a customer. Support is extremely fast, competent, and friendly. I've seen the staff go above and beyond for other customers, including adding new game support. Servers are also priced very reasonably. Maintenance notifications can be a bit short notice but other than that, absolutely stellar service. 10/10

Finally found the one! After multiple hosts, all of which were bad in one way or another(CPU limiting and throttling, bad overall performance and overall bad experience) we finally found the one! Springracks Hosting is an amazing and quality service and we are happy to have found it and are proud to say we use. Overall, 5/5 stars. Amazing support, Best staff team iv ever contacted Performance and Pricing.