The Support and Servers are amazing Honestly they are very patient with people, and have such a amazing way of getting to help you no matter whats your issue. They study or just simply take the time to learn what the issue is and give you that extra hand you desperately need… Im a new server owner, and they have placed and ordered everything I need to my needs and even have taken off their day to make mine a lot better. I would recommend talking to them first before even thinking of opening a server and let them be your guide on your way to becoming a good server Owner and as they show you and do things, You learn.

I love the preformance of the servers I love the preformance of the servers, but basic plan was really bad when I tried it out for the first time. We played on a survival server with 1 iron farm and 4GB RAM - I know that's not that much, but aternos preformed better with 2GB RAM and It constantly crashed. Although basic plan was bad when I played, it is possible that they made it stronger since. Standard Plan is just amazing.

Known spammers Known spammers on Reddit to lure people into switching to their host. It’s really annoying when they do sales pitch to legitimate inquiries every single time. Seriously, their google result for Springracks is just a bunch of self produced advertisements. Don’t go with them, go with a known host like Bloom instead.

Cheap, powerful servers with great staff Springracks is by far the best hosting platform I have used. I have been a customer now for over six months and have nothing but good things to say. I have not had an issue with server performance since I have been a customer. Support is extremely fast, competent, and friendly. I've seen the staff go above and beyond for other customers, including adding new game support. Servers are also priced very reasonably. Maintenance notifications can be a bit short notice but other than that, absolutely stellar service. 10/10

Would not recommend this host Would not recommend this host. They go out of their way to spy on you and stalk your private activities on your Discord server. If they don’t like what they see about you, then they will ban you from using their services. I had an ImageToMap plugin that lets my players upload images to transform it into a map in Minecraft. I sent a message containing upload url on my Discord server to let players upload memes onto my server. The Springracks staff Brandon saw it. He wiped my server and banned me from their service immediately without saying a word. I wasnt given a warning or word about it. I was so scared. One hour later, he finally sent me a screenshot of my message from MY DISCORD SERVER. I had no idea he was stalking me in my Discord server on his alt account this whole time! I asked why and he said I can’t host non-MC related things. Dude, that plugin takes less than 10 megabytes. Im not using my server as a file storage. Those images were gonna be displayed as maps on my Minecraft server. This is literally a plugin I downloaded from Spigot website. Its definitely Minecraft related! If it wasnt then it wouldn’t be compatible with my Minecraft server. Now Im left with no server for my players anymore. Way to go ruin everything Springracks.