Server suddenly deleted and banned for no reason I was using SpringRack’s 3 GB server only for a couple of hours. My server was suddenly wiped and my entire account was deleted. They didn’t warn me first or tell me anything. I was just running a Paper Minecraft server with some plugins that I downloaded from Spigot. If there are some plugins that aren’t allowed, then they should’ve told me first instead of banning me right away. This is how strict they are if you download a plugin your not supposed to then they ban you immediately. The support is also very slow. It took them 5+ hours to give me my server.

Could not recommend more! Amazing host! Above and beyond with the customer service, they were available almost 24/7 with IT help. I'm almost clueless when it comes to the files and whatnot of a server, but the support manager helped me a lot with advice (ie helped me figure out how to fix mob spawner AI which Paper screws up with its default settings) and tech support from the sys admins was phenomenal. Could not recommend more, for the pricing (which is lower than most hosts you'll see) that is an absolute bargain paired with nearly 24/7 tech support, you won't find anything better in this plane of existence.

This is the BEST server hoster there is! 1. AFFORDABLE PRICING 2. VERY HELPFUL AND NICE STAFF, THEY WERE PATIENT AND GREAT RESPONSE TIME 3. HAD MY SERVER UP AND RUNNING QUICKLY AND EVEN LEARNED HOW TO USE IT THANKS TO THEM. 4. NO LAG :D 5. BEST HOSTER EVERRRRR!!!!! 5 points for 5 stars lol

Would not recommend this host Would not recommend this host. They go out of their way to spy on you and stalk your private activities on your Discord server. If they don’t like what they see about you, then they will ban you from using their services. I had an ImageToMap plugin that lets my players upload images to transform it into a map in Minecraft. I sent a message containing upload url on my Discord server to let players upload memes onto my server. The Springracks staff Brandon saw it. He wiped my server and banned me from their service immediately without saying a word. I wasnt given a warning or word about it. I was so scared. One hour later, he finally sent me a screenshot of my message from MY DISCORD SERVER. I had no idea he was stalking me in my Discord server on his alt account this whole time! I asked why and he said I can’t host non-MC related things. Dude, that plugin takes less than 10 megabytes. Im not using my server as a file storage. Those images were gonna be displayed as maps on my Minecraft server. This is literally a plugin I downloaded from Spigot website. Its definitely Minecraft related! If it wasnt then it wouldn’t be compatible with my Minecraft server. Now Im left with no server for my players anymore. Way to go ruin everything Springracks.

Springracks is definitely not it I've got mixed feelings about SpringRacks. The features they offer are tempting, and when it's working, it's an OK experience. Their panel can be counter intuitive, especially the reinstall server that could mean different things, specially for an old dad like me whose not too tech savvy. But then, there's the downtime. The support is not as stellar as I'd hoped but they get the job done. The pricing is competitive and for someone on a budget, it can be the deal maker. Yet I did face a hiccup with their billing and I had to reach out to fix it. It got sorted, but it was an unnecessary hassle. If your willing to trade off some consistency for affordability SpringRacks is for you. But if your seeking perfection use something well known.