panel can be improved Its ok but I disagree with the other guy saying theres "zero downtime" because the panel was down once. When I used them before, the panel website was giving a 500 server error. I couldn’t access the console but my server was still up. I could still play on server but I didn’t have access to my console or files for a couple hours. They need to have multiple copies of their panel and not a single point of failure if it goes down. Their panel is really plain tho and it looks generic like what other free hosters have. I miss features from other paid panels like seeing a list of online players and making permissions.

The Support and Servers are amazing Honestly they are very patient with people, and have such a amazing way of getting to help you no matter whats your issue. They study or just simply take the time to learn what the issue is and give you that extra hand you desperately need… Im a new server owner, and they have placed and ordered everything I need to my needs and even have taken off their day to make mine a lot better. I would recommend talking to them first before even thinking of opening a server and let them be your guide on your way to becoming a good server Owner and as they show you and do things, You learn.

Server suddenly deleted and banned for no reason I was using SpringRack’s 3 GB server only for a couple of hours. My server was suddenly wiped and my entire account was deleted. They didn’t warn me first or tell me anything. I was just running a Paper Minecraft server with some plugins that I downloaded from Spigot. If there are some plugins that aren’t allowed, then they should’ve told me first instead of banning me right away. This is how strict they are if you download a plugin your not supposed to then they ban you immediately. The support is also very slow. It took them 5+ hours to give me my server.

Springracks is definitely not it I've got mixed feelings about SpringRacks. The features they offer are tempting, and when it's working, it's an OK experience. Their panel can be counter intuitive, especially the reinstall server that could mean different things, specially for an old dad like me whose not too tech savvy. But then, there's the downtime. The support is not as stellar as I'd hoped but they get the job done. The pricing is competitive and for someone on a budget, it can be the deal maker. Yet I did face a hiccup with their billing and I had to reach out to fix it. It got sorted, but it was an unnecessary hassle. If your willing to trade off some consistency for affordability SpringRacks is for you. But if your seeking perfection use something well known.

Finally found the one! After multiple hosts, all of which were bad in one way or another(CPU limiting and throttling, bad overall performance and overall bad experience) we finally found the one! Springracks Hosting is an amazing and quality service and we are happy to have found it and are proud to say we use. Overall, 5/5 stars. Amazing support, Best staff team iv ever contacted Performance and Pricing.