Server is down, cheating RAM, and limited uploads I’m an admin of a large Minecraft SMP server hosted on Springracks. They have little downtime here and there, but panel is down now. My players are complaining! This is out of my control. I had some problems like this and the support staff just laughs at us. Be careful, they also cheat your ram to lower than what you pay for. I confirmed this with PaperMC developers. They limit file uploads to 10 mb. I have bad experience with Springracks.

Excellent Server service and amazing staff assistance. Great help from staff and the server runs perfectly! Not to mention how easily it is to use the panel compared to other panels. Would recommend for others! Brandon has been a big help with it all. Would love to see a Panel Gui upgrade if possible :)

Pristine service, and support They had excellent service, was able to help with backup related issues, and was very helpful and responsive. I would definitely recommend to newer server owners due to their fast response and excellent service. They are absolutely fantastic. 5/5

Cheap, powerful servers with great staff Springracks is by far the best hosting platform I have used. I have been a customer now for over six months and have nothing but good things to say. I have not had an issue with server performance since I have been a customer. Support is extremely fast, competent, and friendly. I've seen the staff go above and beyond for other customers, including adding new game support. Servers are also priced very reasonably. Maintenance notifications can be a bit short notice but other than that, absolutely stellar service. 10/10

Springracks is definitely not it I've got mixed feelings about SpringRacks. The features they offer are tempting, and when it's working, it's an OK experience. Their panel can be counter intuitive, especially the reinstall server that could mean different things, specially for an old dad like me whose not too tech savvy. But then, there's the downtime. The support is not as stellar as I'd hoped but they get the job done. The pricing is competitive and for someone on a budget, it can be the deal maker. Yet I did face a hiccup with their billing and I had to reach out to fix it. It got sorted, but it was an unnecessary hassle. If your willing to trade off some consistency for affordability SpringRacks is for you. But if your seeking perfection use something well known.