panel can be improved Its ok but I disagree with the other guy saying theres "zero downtime" because the panel was down once. When I used them before, the panel website was giving a 500 server error. I couldn’t access the console but my server was still up. I could still play on server but I didn’t have access to my console or files for a couple hours. They need to have multiple copies of their panel and not a single point of failure if it goes down. Their panel is really plain tho and it looks generic like what other free hosters have. I miss features from other paid panels like seeing a list of online players and making permissions.

Cheap, powerful servers with great staff Springracks is by far the best hosting platform I have used. I have been a customer now for over six months and have nothing but good things to say. I have not had an issue with server performance since I have been a customer. Support is extremely fast, competent, and friendly. I've seen the staff go above and beyond for other customers, including adding new game support. Servers are also priced very reasonably. Maintenance notifications can be a bit short notice but other than that, absolutely stellar service. 10/10

Server suddenly deleted and banned for no reason I was using SpringRack’s 3 GB server only for a couple of hours. My server was suddenly wiped and my entire account was deleted. They didn’t warn me first or tell me anything. I was just running a Paper Minecraft server with some plugins that I downloaded from Spigot. If there are some plugins that aren’t allowed, then they should’ve told me first instead of banning me right away. This is how strict they are if you download a plugin your not supposed to then they ban you immediately. The support is also very slow. It took them 5+ hours to give me my server.

Known spammers Known spammers on Reddit to lure people into switching to their host. It’s really annoying when they do sales pitch to legitimate inquiries every single time. Seriously, their google result for Springracks is just a bunch of self produced advertisements. Don’t go with them, go with a known host like Bloom instead.

Would not recommend this host Would not recommend this host. They go out of their way to spy on you and stalk your private activities on your Discord server. If they don’t like what they see about you, then they will ban you from using their services. I had an ImageToMap plugin that lets my players upload images to transform it into a map in Minecraft. I sent a message containing upload url on my Discord server to let players upload memes onto my server. The Springracks staff Brandon saw it. He wiped my server and banned me from their service immediately without saying a word. I wasnt given a warning or word about it. I was so scared. One hour later, he finally sent me a screenshot of my message from MY DISCORD SERVER. I had no idea he was stalking me in my Discord server on his alt account this whole time! I asked why and he said I can’t host non-MC related things. Dude, that plugin takes less than 10 megabytes. Im not using my server as a file storage. Those images were gonna be displayed as maps on my Minecraft server. This is literally a plugin I downloaded from Spigot website. Its definitely Minecraft related! If it wasnt then it wouldn’t be compatible with my Minecraft server. Now Im left with no server for my players anymore. Way to go ruin everything Springracks.