The Support and Servers are amazing Honestly they are very patient with people, and have such a amazing way of getting to help you no matter whats your issue. They study or just simply take the time to learn what the issue is and give you that extra hand you desperately need… Im a new server owner, and they have placed and ordered everything I need to my needs and even have taken off their day to make mine a lot better. I would recommend talking to them first before even thinking of opening a server and let them be your guide on your way to becoming a good server Owner and as they show you and do things, You learn.

Server is down, cheating RAM, and limited uploads I’m an admin of a large Minecraft SMP server hosted on Springracks. They have little downtime here and there, but panel is down now. My players are complaining! This is out of my control. I had some problems like this and the support staff just laughs at us. Be careful, they also cheat your ram to lower than what you pay for. I confirmed this with PaperMC developers. They limit file uploads to 10 mb. I have bad experience with Springracks.

Known spammers Known spammers on Reddit to lure people into switching to their host. It’s really annoying when they do sales pitch to legitimate inquiries every single time. Seriously, their google result for Springracks is just a bunch of self produced advertisements. Don’t go with them, go with a known host like Bloom instead.

Server suddenly deleted and banned for no reason I was using SpringRack’s 3 GB server only for a couple of hours. My server was suddenly wiped and my entire account was deleted. They didn’t warn me first or tell me anything. I was just running a Paper Minecraft server with some plugins that I downloaded from Spigot. If there are some plugins that aren’t allowed, then they should’ve told me first instead of banning me right away. This is how strict they are if you download a plugin your not supposed to then they ban you immediately. The support is also very slow. It took them 5+ hours to give me my server.

Pristine service, and support They had excellent service, was able to help with backup related issues, and was very helpful and responsive. I would definitely recommend to newer server owners due to their fast response and excellent service. They are absolutely fantastic. 5/5