panel can be improved Its ok but I disagree with the other guy saying theres "zero downtime" because the panel was down once. When I used them before, the panel website was giving a 500 server error. I couldn’t access the console but my server was still up. I could still play on server but I didn’t have access to my console or files for a couple hours. They need to have multiple copies of their panel and not a single point of failure if it goes down. Their panel is really plain tho and it looks generic like what other free hosters have. I miss features from other paid panels like seeing a list of online players and making permissions.

Pristine service, and support They had excellent service, was able to help with backup related issues, and was very helpful and responsive. I would definitely recommend to newer server owners due to their fast response and excellent service. They are absolutely fantastic. 5/5

Server is down, cheating RAM, and limited uploads I’m an admin of a large Minecraft SMP server hosted on Springracks. They have little downtime here and there, but panel is down now. My players are complaining! This is out of my control. I had some problems like this and the support staff just laughs at us. Be careful, they also cheat your ram to lower than what you pay for. I confirmed this with PaperMC developers. They limit file uploads to 10 mb. I have bad experience with Springracks.

I love the preformance of the servers I love the preformance of the servers, but basic plan was really bad when I tried it out for the first time. We played on a survival server with 1 iron farm and 4GB RAM - I know that's not that much, but aternos preformed better with 2GB RAM and It constantly crashed. Although basic plan was bad when I played, it is possible that they made it stronger since. Standard Plan is just amazing.

Could not recommend more! Amazing host! Above and beyond with the customer service, they were available almost 24/7 with IT help. I'm almost clueless when it comes to the files and whatnot of a server, but the support manager helped me a lot with advice (ie helped me figure out how to fix mob spawner AI which Paper screws up with its default settings) and tech support from the sys admins was phenomenal. Could not recommend more, for the pricing (which is lower than most hosts you'll see) that is an absolute bargain paired with nearly 24/7 tech support, you won't find anything better in this plane of existence.