Pristine service, and support They had excellent service, was able to help with backup related issues, and was very helpful and responsive. I would definitely recommend to newer server owners due to their fast response and excellent service. They are absolutely fantastic. 5/5

Hosting that delivers performance at a great price I've been using springracks for the past 4 months. I experienced zero downtimes. The performance was honestly supperb. My modded server was able to run flawlessly without any hitches. When I did run into issues on changing my startup script, support was there within minutes. I am very satisfied with the service I have with the host and hope that this continues.

Server suddenly deleted and banned for no reason I was using SpringRack’s 3 GB server only for a couple of hours. My server was suddenly wiped and my entire account was deleted. They didn’t warn me first or tell me anything. I was just running a Paper Minecraft server with some plugins that I downloaded from Spigot. If there are some plugins that aren’t allowed, then they should’ve told me first instead of banning me right away. This is how strict they are if you download a plugin your not supposed to then they ban you immediately. The support is also very slow. It took them 5+ hours to give me my server.

Known spammers Known spammers on Reddit to lure people into switching to their host. It’s really annoying when they do sales pitch to legitimate inquiries every single time. Seriously, their google result for Springracks is just a bunch of self produced advertisements. Don’t go with them, go with a known host like Bloom instead.

Promising, but not good enough Man I really, REALLY, wanted to like SpringRacks, but it just wasn't good enough. The pricing was very good, which is what drew me in initially. I wanted to stay because the support was really good, but part of the problem was how often I needed it. Multiple issues with the server not starting that could only be resolved through support. Additionally, the server would not be able to run for more than 2 or 3 days without shutting itself off and needing to be manually restarted. While frustrating, I was willing to deal with this due to good pricing and super solid support, until my world was deleted. Payment is manual, not auto renew. After forgetting to renew due to schooling, the server was suspended after 3 days. This was my fault alone, and don't blame them for that. However, the policy is that there is only 7 days to rectify the situation until all data is permanently deleted. Compared to many other hosts, this is a really short period of time. I didn't realize until it was too late. So I recommend to just go with a slightly more expensive but bigger hosting company to save yourself the headaches.