Pristine service, and support They had excellent service, was able to help with backup related issues, and was very helpful and responsive. I would definitely recommend to newer server owners due to their fast response and excellent service. They are absolutely fantastic. 5/5

Springracks is definitely a better service than all most if not all other server-hosting platforms. This is a good service. I bought a server for SCP:SL from them, and it is amazing compared to what I was using before (I won't say anything else about my old provider because I'm not sure I want to give them any publicity). It's quite affordable, with slots and features like those not being limited by price, but only the power of your server, which is always quite high for the price. 10/10, would definitely recommend.

panel can be improved Its ok but I disagree with the other guy saying theres "zero downtime" because the panel was down once. When I used them before, the panel website was giving a 500 server error. I couldn’t access the console but my server was still up. I could still play on server but I didn’t have access to my console or files for a couple hours. They need to have multiple copies of their panel and not a single point of failure if it goes down. Their panel is really plain tho and it looks generic like what other free hosters have. I miss features from other paid panels like seeing a list of online players and making permissions.

Known spammers Known spammers on Reddit to lure people into switching to their host. It’s really annoying when they do sales pitch to legitimate inquiries every single time. Seriously, their google result for Springracks is just a bunch of self produced advertisements. Don’t go with them, go with a known host like Bloom instead.

Excellent Server service and amazing staff assistance. Great help from staff and the server runs perfectly! Not to mention how easily it is to use the panel compared to other panels. Would recommend for others! Brandon has been a big help with it all. Would love to see a Panel Gui upgrade if possible :)