Pristine service, and support They had excellent service, was able to help with backup related issues, and was very helpful and responsive. I would definitely recommend to newer server owners due to their fast response and excellent service. They are absolutely fantastic. 5/5

Springracks is definitely not it I've got mixed feelings about SpringRacks. The features they offer are tempting, and when it's working, it's an OK experience. Their panel can be counter intuitive, especially the reinstall server that could mean different things, specially for an old dad like me whose not too tech savvy. But then, there's the downtime. The support is not as stellar as I'd hoped but they get the job done. The pricing is competitive and for someone on a budget, it can be the deal maker. Yet I did face a hiccup with their billing and I had to reach out to fix it. It got sorted, but it was an unnecessary hassle. If your willing to trade off some consistency for affordability SpringRacks is for you. But if your seeking perfection use something well known.

panel can be improved Its ok but I disagree with the other guy saying theres "zero downtime" because the panel was down once. When I used them before, the panel website was giving a 500 server error. I couldn’t access the console but my server was still up. I could still play on server but I didn’t have access to my console or files for a couple hours. They need to have multiple copies of their panel and not a single point of failure if it goes down. Their panel is really plain tho and it looks generic like what other free hosters have. I miss features from other paid panels like seeing a list of online players and making permissions.

This is the BEST server hoster there is! 1. AFFORDABLE PRICING 2. VERY HELPFUL AND NICE STAFF, THEY WERE PATIENT AND GREAT RESPONSE TIME 3. HAD MY SERVER UP AND RUNNING QUICKLY AND EVEN LEARNED HOW TO USE IT THANKS TO THEM. 4. NO LAG :D 5. BEST HOSTER EVERRRRR!!!!! 5 points for 5 stars lol

Hosting that delivers performance at a great price I've been using springracks for the past 4 months. I experienced zero downtimes. The performance was honestly supperb. My modded server was able to run flawlessly without any hitches. When I did run into issues on changing my startup script, support was there within minutes. I am very satisfied with the service I have with the host and hope that this continues.