Samuel Riega
GBNate Smith was excellent in helping me… Nate Smith was excellent in helping me identify repairs for my Infinity massage chair. He went above and beyond to help identify and order the necessary parts to get my chair back on track! Thank you Nate.
Tiffany Chen
GBGreat customer service Great customer service, we had a sensor error for our chair and they were able to get it fixed within the same week.
Michael Speidel
GBMassage Chair Repair My experience with the chair repair was great!!! During all phases, from expressing the need for repair through the technician performing the repair. I want to thank all of you who were in contact with me. Your professional and friendly manner, in my experience of the last few years, is unmatched anywhere!!!
Erin Powell
GBThe tech support employees have been… The tech support employees have been absolutely wonderful, kind, patient and helpful. Truly have made ordering and looking up supplies so much easier!
Dan Weik
Read before buying an INFINITY MASSAGE… Read before buying an INFINITY MASSAGE CHAIR!!! Cost $7,000 and started falling apart after year two!! ALL the seams, edges, and most of the cheap leather they use become discolored and wear away. Worst buy ever, the rollers started malfunctioning after year 3. I’ve owned this chair for only five years and have complained to INFINITY massage chair company a few times, at first they sent a replacement headrest “as a courtesy” and then said it’s no longer their problem that the leather wasn’t conditioned! They take zero responsibility, the worst company ever. I’ve asked for all high management and they are all crooks. Do not buy!!! Update 04-19-24: Below, INFINITY Chair Co. responds they apologize, but do NOTHING to resolve the issue. THIS IS "YOUR" DESTINY IF YOU BUY FROM THIS COMPANY. Class Action Lawsuit Proposal: "IF" you have experienced the same issue, contact me directly, and if we have enough complaints... perhaps let's talk class action suit to stop this crooked company from ripping another person off! I have the perfect lawyer for this. Text me direct at 858-361-6748