Tiffany Chen
GBGreat customer service Great customer service, we had a sensor error for our chair and they were able to get it fixed within the same week.
Kim Gagne
GBHeidi - Awesome Service Heidi Connors provided extraordinary customer service. She was professional, friendly, efficient, caring, and she went out of her way to ensure our satisfaction. We had complete confidence in Heidi to follow through and follow up on our order. You are truly fortunate to have her on your team. We work in customer service, and she is the kind of person you DEFINITELY want on your team! A++!!!
Greg
GBAn amazing massage chair An amazing massage chair. Absolutely love all the features and intuitive operation of all the different massage functions. White glove delivery was excellent. This massage chair will please even the most experienced massage therapist with its 4D human like massage operations, Experience the awesome health benefits of this amazing Infinity Genesis Max chair every day in your home soon, you won’t be disappointed and you will feel great.
MJ
GBInfinity Quality Customer Service From the moment Heidi picked up the phone, she was very welcoming, attentive and understanding. I didn’t feel rush or dismissed. She was very professional and accommodating. I explained my issue and she rectified it immediately with no hassle. I spoke to her on Monday, sent my address on Tuesday and I received my replacement on Friday, all in the same wk. I work in the field where I service my community everyday. I make sure my interactions are great & everlasting. So, I’m really big on customer service and Heidi’s was phenomenal. Which made my experience even more phenomenal. Heidi, has left the same great, everlasting impression on me. Thank you so much and I appreciate you!
Patrick Custy
GBI love my Infinity Imperial Syner-D… I love my Infinity Imperial Syner-D Massage Chair. The Service has been great with the issue I experienced. It was quickly resolved and I am very happy with the follow up Customer Service. My only wish to make this experience better would be to have a way to update the Auto Programmed Cycles. I am sure each person has their favorite however it would be nice to be able to add some new ones in the future.