Michael Speidel
GBMassage Chair Repair My experience with the chair repair was great!!! During all phases, from expressing the need for repair through the technician performing the repair. I want to thank all of you who were in contact with me. Your professional and friendly manner, in my experience of the last few years, is unmatched anywhere!!!
Michelle Reid
GBYou won’t regret your purchase! When my husband and I decided to get a massage chair we knew we wanted to try many brands. We were lucky enough to find that Costco had a roadshow for Infinity chairs and tried the Imperial Syner-D and we loved it. We liked some of the other brands as well, but for me the roller programming on the Infinity chairs were just better. My husband had broken his back and neck few years back and has pain and some postural changes since then. This chair has helped him so much with pain as well as working out a large knot he has had for years. We use our chair everyday and wish we would have bought one years ago. From our sales person Kevin, to quick delivery, the service has been outstanding!
Michael Maschmeier
GBAsk about WHO is assembling your chair!! Once the actual Infinity repairman got to my house, his knowledge and help was great. When you buy a chair from a furniture store, or anyone other than Infinity directly, know that most of the workers that deliver and assemble these chairs do not really know how to do it correctly. When they don’t assemble it correctly or break something while assembling it (that’s what happened here) then you have to go through the process of making the claim. Then wait for the parts, then get on the repair schedule etc. I was lucky because it was a severed wire for a speaker, so the massages still worked.
Patrick Custy
GBI love my Infinity Imperial Syner-D… I love my Infinity Imperial Syner-D Massage Chair. The Service has been great with the issue I experienced. It was quickly resolved and I am very happy with the follow up Customer Service. My only wish to make this experience better would be to have a way to update the Auto Programmed Cycles. I am sure each person has their favorite however it would be nice to be able to add some new ones in the future.
Greg
GBAn amazing massage chair An amazing massage chair. Absolutely love all the features and intuitive operation of all the different massage functions. White glove delivery was excellent. This massage chair will please even the most experienced massage therapist with its 4D human like massage operations, Experience the awesome health benefits of this amazing Infinity Genesis Max chair every day in your home soon, you won’t be disappointed and you will feel great.