Able to select from seeing product… Able to select from seeing product without high pressure sales. Easy to navigate website.

Complete scam artists Complete scam artists. I paid extra to have a spa delivered via “Quick Ship Guarantee” 5-7 days. After almost two weeks, a delivery was scheduled by the shipping company (chosen by AquaRest, not myself). We took the day off and waited all day for delivery… the spa never came. AquaRest told us “too bad, not our fault” on two occasions, even thought they collected an extra $200 plus tax for faster delivery. Another week later and we still don’t have our spa, but they have our money. We told them we wanted a refund and they refused, saying we would owe 3% credit card fee (we did NOT pay using a credit card and confirmed that Affirm does NOT charge the merchant any fees) PLUS $150 to inspect the spa even though it was never delivered to us. They would even return the $200 for the faster delivery saying “they met their obligation.”

Very easy process on finding out… Very easy process on finding out information and purchasing the hot tub

Absolutely surprised Absolutely surprised, sales was friendly, delivered sooner than expected, delivery people were great, very well packaged, instructions and setup very easy, very well made. Thank you all for your service.

So far they are amazing So far they are amazing. I ordered the wrong filters and they emailed me right away telling me of my mistake and offering to change things so they are correct. Very informative and prompt. Thank you!!!