Ordering and options were easy and… Ordering and options were easy and plentiful. The chat customer service person was quick and answered my concerns instantly. I'll know more once the delivery is completed.

Complete scam artists Complete scam artists. I paid extra to have a spa delivered via “Quick Ship Guarantee” 5-7 days. After almost two weeks, a delivery was scheduled by the shipping company (chosen by AquaRest, not myself). We took the day off and waited all day for delivery… the spa never came. AquaRest told us “too bad, not our fault” on two occasions, even thought they collected an extra $200 plus tax for faster delivery. Another week later and we still don’t have our spa, but they have our money. We told them we wanted a refund and they refused, saying we would owe 3% credit card fee (we did NOT pay using a credit card and confirmed that Affirm does NOT charge the merchant any fees) PLUS $150 to inspect the spa even though it was never delivered to us. They would even return the $200 for the faster delivery saying “they met their obligation.”

Ordering was quick and easy Ordering was quick and easy. Now just to wait the 6-8 weeks.

So far they are amazing So far they are amazing. I ordered the wrong filters and they emailed me right away telling me of my mistake and offering to change things so they are correct. Very informative and prompt. Thank you!!!

Dear Management, Dear Management, Your sales personnel, Amy Hinsz was the key factor in helping to close the sales today (1/4) for the AR Premium 600. She was both professional and friendly with a product knowledge that truly helped me finally move forward. I already have another friend viewing this product as I am very confident in sharing Amy’s contact information @ Aqua Rest Outlet/Clear Water Pool & Spas. Thank You Amy fir this unique experience. Evan G.