Good customer service Good customer service. Sauna received as described and works good.

Great Customer Service When we called Sun Valley Saunas a real person answered the phone and was able to answer all of our questions. When we had questions about assembling the sauna they were there to help!

Great experience! Easy ordering with a 1-week delivery from coast-to-coast. Good and fast communication when needed with Sun Valley as well as with the sauna manufacturer. The build quality was excellent and the parts fitted together very easily. The 2-person sauna is proving to be very enjoyable and good for my body, and mind. Really pleased with the overall purchase of the Maxxus Seattle, especially with the lack of sales tax to PA! 👍

Excellent sauna Excellent sauna, took 12 days to get from California to cheyenne wyoming.Now that I have the sauna and using it I wish I would of got one earlier I saw saunas on the price is right and saw the price of saunas and started investigating the benefits and price of the sauna that now have one in my home!

First Class! Sun Valley comes across as a family operation but at the same time with the efficiency of a giant company--the good kind. We were amazed at the relative speed with which we got our sauna, and the deal was very good. Everything about the sauna itself was top notch too, including, e.g. extra screws just in case there was a miscount. I always appreciate that touch--have you ever come up one short?? Packaging was perfectly protective. First Class!