LiveAgent

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3.60
Based on 20 Reviews

5

55.00%

4

10.00%

3

0.00%

2

10.00%

1

25.00%
About LiveAgent

LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.

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Saul Trejo
TH

Started blocking our account suddenly… Started blocking our account suddenly. Reason given was you haven’t logged into your account for a few weeks. Most ridiculous thing I have ever heard of, really.

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Mike Goutos
GR

no it support after many years of use. the support service is terrible only good for ironic comments. my work daily routine the last months is just a nightmare spending hour just waiting to ladesk work properly. while all others website works very fast. the only help i got is to advice me change device or connection.

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Frederico Lopes
LV

I have been using LiveAgent over the… I have been using LiveAgent over the past 2 years! They are just great! Often we experience some technical issues, and they always have an agent online and read to help us. In addition to that, they take into account our suggestions, provide us with great follow-ups, and even help us to understand the software better and better! We will definitely keep using them for the future, and, we will wait for the Whatsapp improvements! Cheers!

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Charlie
GB

Untrustworthy I purchased their lifetime deal, for the future launch of my business. When I came to use the product they had cancelled my account. Lifetime clearly means something different to this company.

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Adam Ketchum
GB

LiveAgent is Amazing LiveAgent is Amazing! I just started using this software about 6 months ago and it has been the best software I've purchased in a long time. The UI is so well done and easy to setup and still allows you to customize the chat widget to your liking. I've been able to combine together live chat, social media, email support, and soon I'm implementing the call logging feature that integrates with twilio. All-in-all I am extremely happy with them and their support team is amazing!

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