Liveagent solved my support problems, and helps me help customers every day Liveagent is intuitive., easy to set up and fits my needs perfectly. I particularly like the ability to create response templates which saves me tons of time. I used to sometimes miss communications, but LA has made my whole support system watertight. I have had no issues with it since starting using over two years ago.

I have been using LiveAgent over the… I have been using LiveAgent over the past 2 years! They are just great! Often we experience some technical issues, and they always have an agent online and read to help us. In addition to that, they take into account our suggestions, provide us with great follow-ups, and even help us to understand the software better and better! We will definitely keep using them for the future, and, we will wait for the Whatsapp improvements! Cheers!

Started blocking our account suddenly… Started blocking our account suddenly. Reason given was you haven’t logged into your account for a few weeks. Most ridiculous thing I have ever heard of, really.

Great product, with room for growth! Live Agent keeps everything you need to support your clients in one place. I definitely recommend it to any company with a support team. Some might not like the UI but I'm actually a fan of it (using the Dark/Default theme). My only complaint right now is the few times it's crashed/didn't load for us periodically over the last couple weeks.

Scam Billing System I paid a full year online, and I had 4 agents under my account while paying. The payment page doesn't show a breakdown. After paying, I realize that I only need 2 agents, so I delete the rest of 2, and ask for a refund within a few hours through online chat. They said no refund, no exception. Such a scam company.