Great product, with room for growth! Live Agent keeps everything you need to support your clients in one place. I definitely recommend it to any company with a support team. Some might not like the UI but I'm actually a fan of it (using the Dark/Default theme). My only complaint right now is the few times it's crashed/didn't load for us periodically over the last couple weeks.

Liveagent solved my support problems, and helps me help customers every day Liveagent is intuitive., easy to set up and fits my needs perfectly. I particularly like the ability to create response templates which saves me tons of time. I used to sometimes miss communications, but LA has made my whole support system watertight. I have had no issues with it since starting using over two years ago.

I have been using LiveAgent over the… I have been using LiveAgent over the past 2 years! They are just great! Often we experience some technical issues, and they always have an agent online and read to help us. In addition to that, they take into account our suggestions, provide us with great follow-ups, and even help us to understand the software better and better! We will definitely keep using them for the future, and, we will wait for the Whatsapp improvements! Cheers!

A great program for customer technical support We use the program in the company to service our clients. We design websites and there are quite a lot of questions and comments. LiveAgent helps us organize the work of technical support. We have fewer calls and reports in various communication channels - everything goes to one place. That's a great thing.

I've been using LiveAgent since I came… I've been using LiveAgent since I came across it in 2018. It has everything (and I mean everything) an online support desk needs. You can view one of its front end widgets on my company's site - ProofMEDIA. The back end includes a knowledge base, but you can even set up your own call centre complete with customer queuing. Setting up is easy - the usual javascript is inserted on your site (plus you also get control over the type of button you want etc.). We can respond to requests with just a click of a button and the entire history is there to view anytime too.