All-in-one solution to manage user support With my bootstrapped startup (Onemoreday.io) I needed a tool to manage user support, collect feedback and coordinate communications on a single channel. LiveAgent does all this. I much prefer it to all the free solutions I signed up for, but also to many of its competitors that I tried in the trial version. I have integrated all the contact points of my company into a single control center and I have drastically increased my response speed!

Liveagent is a really easy tool to use Liveagent is a really easy tool to use. We received a lot of positive feedback regarding the simple way of use from all our colleagues. They are impressed and feel very good about this Helpdesk. The communciation via the Helpdesk is very good and you have a great overview about your past conversations regarding this topic.

Liveagent solved my support problems, and helps me help customers every day Liveagent is intuitive., easy to set up and fits my needs perfectly. I particularly like the ability to create response templates which saves me tons of time. I used to sometimes miss communications, but LA has made my whole support system watertight. I have had no issues with it since starting using over two years ago.

no it support after many years of use. the support service is terrible only good for ironic comments. my work daily routine the last months is just a nightmare spending hour just waiting to ladesk work properly. while all others website works very fast. the only help i got is to advice me change device or connection.

I've been using LiveAgent since I came… I've been using LiveAgent since I came across it in 2018. It has everything (and I mean everything) an online support desk needs. You can view one of its front end widgets on my company's site - ProofMEDIA. The back end includes a knowledge base, but you can even set up your own call centre complete with customer queuing. Setting up is easy - the usual javascript is inserted on your site (plus you also get control over the type of button you want etc.). We can respond to requests with just a click of a button and the entire history is there to view anytime too.