Fooled
GBNot all sites are what they seem... The website database apparently is not up to date. I made a purchase twice for equipment (HVAC) that was not available. I was refunded but my project was delayed several days due to this oversight. Thank goodness though, I found a better system for less.
Mark Raimondo
GBDo not buy -bait switch drop Do not buy. Bait and switch. First it took 8 not 3-4 weeks as promised. Photo Ad of id normal red cedar shower with very few knots. Actually shower looks like pine knots everywhere. (Horrible matches none of my other cedar deck wood) It also came damaged with two slats broken, missing all the "premium shower supplies", the manual, and all hardware. A call to "boss" was excuse after excuse.. another three weeks to get actual shower parts. Scam, Sham. Stuck w this expensive eye sore, so you wont have to.
Rick Amatulli
GBMont Alpi 957FC The grill and its accessories was packed very well and arrived in perfect condition as far as the exterior pieces go. In my case I needed delivery late in the month and had requested the same and was told that it was no problem. I ended up getting a call from the,trucking company that it was coming 2 weeks early, which created a problem in that the deck,this,was going on was under construction still. They would not hold the delivery without charging me an excessive fee for storage. I mentioned I hadmrequested a late delivery and was told “well this is our rule”. Not the biggest of issues, but it made problems that I didn’t need; I can’t test anything until I can put the grill on the new deck.
Melissa P
GBNo problems whatsoever!! Excellent experience working with this company!! Ordered on a Friday and by Monday they were calling me to schedule a delivery date!! Very fast and free freight shipping! Hubby uses his new smoker/grill almost daily.
Stephanie Nelson
GBStill have not received order - or any info about order. Order two table tennis tables in mid July. They’ve been marked as “shipped” since the other was placed. It’s August 1. No tracking information. Little to no help via their chat. These are heeded by August 10 for a client. Horrible way to do business.