Andrea E.
GBThey cancelled my order and did not notify me Ordered a product on July 29 for my husband's birthday present and received the confirmation email. The next day I received an email thanking me for making my first purchase. Then nothing. So about a week later I went back to the confirmation email and clicked on the link to view my order. The order was cancelled on July 31. But they didn't bother to contact me to let me know it was cancelled. It would have been nice to have been notified.
Stephanie Nelson
GBStill have not received order - or any info about order. Order two table tennis tables in mid July. They’ve been marked as “shipped” since the other was placed. It’s August 1. No tracking information. Little to no help via their chat. These are heeded by August 10 for a client. Horrible way to do business.
Brandon Frank
GBWe are very satisfied with this large… We are very satisfied with this large transaction. From the order with Max Campos, the timing of the delivery, the delivery itself, and even the minor setback we encountered. When we placed our order for the Newage Outdoor Kitchen we asked a lot of questions to Max (about delivery, shipping issues, and what do we do if there were damages or missing parts). Max was great through this whole process. He gave us an email with instructions on what to prepare for during and after delivery. He informed us in advance that one of the pieces would be delayed. However, it arrived earlier than he told us. Furthermore, when I discovered a damaged rail for the cabinet drawer he was able to send me a replacement within a week. Overall, the experience dealing with Max and Marvellesures was better than expected and will do future business with them.
Avinash Sud
GBBarbecue grill I ordered a barbecue grill. The price was great. They shipped it quickly. There was one component, the stand, that was in short supply, so I did not receive it right away. The customer service was great! They responded right away, and located the part in Belgium of all places. It was shipped promptly. Agai, their customer service kept me updated and were very courteous. I will definitely be ordering again for my future needs.
Andrea Salemme
GBI received the wrong item because the… I received the wrong item because the description online was wrong it said 30 inch refrigerator panel it was neither 30 inches long or wide it was 90inches tall and 13.5 inches wide not sure if you know of a refrigerator that is 13.5 inches wide but I certainly don’t know of one so your reply couldn’t be truthful because selling this item at 30 inches and it only being 13.5 is misrepresenting the product or an error on your part in the description I sent an email with the screenshot of the description