CJL
GBCouldn't ask for anything more! I ordered a grill cover, which came promptly and was exactly as described. The photos and dimensions on this site made it easy to choose the correct cover for our grill, the quality is good, communication was excellent (Marvellesures kept me posted at each step, from "Order Received" to "Order Delivered." Couldn't ask for anything more.
Andrea Salemme
GBI received the wrong item because the… I received the wrong item because the description online was wrong it said 30 inch refrigerator panel it was neither 30 inches long or wide it was 90inches tall and 13.5 inches wide not sure if you know of a refrigerator that is 13.5 inches wide but I certainly don’t know of one so your reply couldn’t be truthful because selling this item at 30 inches and it only being 13.5 is misrepresenting the product or an error on your part in the description I sent an email with the screenshot of the description
Richard Allen
GBInaccurate website description- horrible customer service Inaccurate website description, when i contacted to send product back was told I would pay shipping. When i reached back out to explain the return was because of the Inaccurate description the person who responded said i was lucky to be even getting a refund at all...because i should have done more research and asked more questions prior to purchasing. Same product is available on Amazon with free returns...was trying to buy from a smaller vendor, however that was a massive mistake
Violet Henry
GBWonderful customer service and quick delivery! I called them to ask some questions and to get help with my order. They were very knowledgeable and the lady I spoke with was super sweet and helpful! I received my order really fast and everything works wonderfully! Overall a great experience- wonderful customer support and service and fast delivery!!
Rick Amatulli
GBMont Alpi 957FC The grill and its accessories was packed very well and arrived in perfect condition as far as the exterior pieces go. In my case I needed delivery late in the month and had requested the same and was told that it was no problem. I ended up getting a call from the,trucking company that it was coming 2 weeks early, which created a problem in that the deck,this,was going on was under construction still. They would not hold the delivery without charging me an excessive fee for storage. I mentioned I hadmrequested a late delivery and was told “well this is our rule”. Not the biggest of issues, but it made problems that I didn’t need; I can’t test anything until I can put the grill on the new deck.