Mark Raimondo
GBDo not buy -bait switch drop Do not buy. Bait and switch. First it took 8 not 3-4 weeks as promised. Photo Ad of id normal red cedar shower with very few knots. Actually shower looks like pine knots everywhere. (Horrible matches none of my other cedar deck wood) It also came damaged with two slats broken, missing all the "premium shower supplies", the manual, and all hardware. A call to "boss" was excuse after excuse.. another three weeks to get actual shower parts. Scam, Sham. Stuck w this expensive eye sore, so you wont have to.
Andrea E.
GBThey cancelled my order and did not notify me Ordered a product on July 29 for my husband's birthday present and received the confirmation email. The next day I received an email thanking me for making my first purchase. Then nothing. So about a week later I went back to the confirmation email and clicked on the link to view my order. The order was cancelled on July 31. But they didn't bother to contact me to let me know it was cancelled. It would have been nice to have been notified.
customer
GBLove my BBQ! Online choices and information was available for everything. Correspondence was immediate and contact was great with questions. Shipping was quick and packaging immpeccable!
Rick Amatulli
GBMont Alpi 957FC The grill and its accessories was packed very well and arrived in perfect condition as far as the exterior pieces go. In my case I needed delivery late in the month and had requested the same and was told that it was no problem. I ended up getting a call from the,trucking company that it was coming 2 weeks early, which created a problem in that the deck,this,was going on was under construction still. They would not hold the delivery without charging me an excessive fee for storage. I mentioned I hadmrequested a late delivery and was told “well this is our rule”. Not the biggest of issues, but it made problems that I didn’t need; I can’t test anything until I can put the grill on the new deck.
Violet Henry
GBWonderful customer service and quick delivery! I called them to ask some questions and to get help with my order. They were very knowledgeable and the lady I spoke with was super sweet and helpful! I received my order really fast and everything works wonderfully! Overall a great experience- wonderful customer support and service and fast delivery!!