SarasotaShopper
GBThey Will Ghost You We ordered our range online and received a confirmation but then the company went silent until I called to find out where the stove ended up. The very next day it was in our driveway. They sell great stuff but they need to figure out how to communicate with their customers. I don't want a very expensive range sitting in my driveway while I'm at work and a hurricane is coming.
Silvia Gallo
GBCommunication has been sporadic.. Communication has been sporadic... My package was delivered without a call to set up delivery ... and it arrived without the cage .... which I paid for. I find it frustrating that there isn't a call center and that I now will have to wait for an update on where the missing cage is...
Mark Raimondo
GBDo not buy -bait switch drop Do not buy. Bait and switch. First it took 8 not 3-4 weeks as promised. Photo Ad of id normal red cedar shower with very few knots. Actually shower looks like pine knots everywhere. (Horrible matches none of my other cedar deck wood) It also came damaged with two slats broken, missing all the "premium shower supplies", the manual, and all hardware. A call to "boss" was excuse after excuse.. another three weeks to get actual shower parts. Scam, Sham. Stuck w this expensive eye sore, so you wont have to.
Stephanie Nelson
GBStill have not received order - or any info about order. Order two table tennis tables in mid July. They’ve been marked as “shipped” since the other was placed. It’s August 1. No tracking information. Little to no help via their chat. These are heeded by August 10 for a client. Horrible way to do business.
Andrea E.
GBThey cancelled my order and did not notify me Ordered a product on July 29 for my husband's birthday present and received the confirmation email. The next day I received an email thanking me for making my first purchase. Then nothing. So about a week later I went back to the confirmation email and clicked on the link to view my order. The order was cancelled on July 31. But they didn't bother to contact me to let me know it was cancelled. It would have been nice to have been notified.