Great user experience Great user experience. Very clean and makes organizing projects very easy. Only wish there were templates for best practices for setting up projects

Basecamp 4.7.5 losing data I am using basecamp 4.7.5 and I am really starting to hate basecamp. The database seems to get corrupted often and I lose data. I do regular backups (almost every time I make a set of changes). Recently I started Basecamp and it said the List file was corrupted (again). I restored a previous Backup and found that was also corrupted and so had to go back to the backup before then. So I lost all the data from my last trip. Sigh!

Basecamp I've always loved Basecamp and have used it for a variety of projects and for personal use as well. It's simple enough to wrap your head around but still has the features you need to get stuff done. It's by far my favorite project & management and team communication tool out there. Additionally, they have a great email app, Hey, which has worked wonders in terms of literally saving me hours a week. Their books It Doesn't Have To Be Crazy At Work and Rework are some of my favorites, and their Rework podcast is one of my favorites as well. Their customer support is some of the best I've seen, often getting back in two or three minutes. Plus, their pricing is extremely fair, and on the low end for all the features provided. I love the fixed pricing model vs per user. All things considered, I highly recommend Basecamp.

Dated software In a few years there was not a lot of changes in the product but marketing was getting better every year. I was waiting to provide more updates inside product instead of only driving more customers to it. Generally simple in usage but with all the alternatives is a bit dated software.

Great Project Management software for Agencies The most I love about Basecamp is that you can set up custom access settings for clients making it one of the most valuable project management tools for agencies out there. However, It lacks some essential features that other commonly known PM tools have, i.e. statuses for tasks or task lists.