SCAM they literally took my money, and closed my server, without giving me my money back. Also this support guy said that he could use money that was MINE to buy me a new server but he cant give them back to me. doesnt make sense

You get what you pay for Host hord was good for a while until I noticed that their panel started to disconnect from the daemon server which lead me from not being able to edit my server or restart it from their multicraft panel. I would say it's ok to start with but if you want your play base to stay move to a better host.

Can be good for LA Positive: • Servers have very small ping for Latin America (about 50 ms average). • If you choose the annual payment, the cost is very low. • Although they are a bit old servers, they are still able to hold up to 10-20 users on a well optimized server • It can be very interesting for lobbies or minigames. • They offer free sub-domains even if you don't use their services :) Negative: • They use a very old platform, practically everything you will have to do through FTP. • The multicraft console is very buggy, the sizes look very bad. • Backup just saves one world and not the whole server. • Monthly prices are a bit high. • They have a lot of distrust. An attempt to update their platforms or engage with customers through social networks or discord is not observed.

Just bought the unlimited plan Just bought the unlimited plan, it won't start. I better get a refund.

Terrible Support and misleading advertising. Constant problems, and very little to no support. No customer warning when approaching their capped "unlimited disk space" so now we have corrupted chunks to fix before moving hosting services. Very little info contained on their site via advertising is correct and instead they refer to their TOS for everything. Shady way of doing business, wish I would have looked into them a bit more before they cost me hours of uneccasary work :/ Update: finally talked to support again. Time to cancel, worse people to do business with. Live Support (Online) Joseph D. Support Agent Joseph D. Hello Tom. How may I help you? Tom Opened a ticket because server is at soft limit on disk space, but have to recorded a response. Already corrupted a bunch I had to fix, please help. Joseph D. Disk space increases can only be handled via support ticket. Tom 3:56 pm All our large data is sql and the server map is right at 18gb atm. Meaning with 20 we hit disk max long before being able to even do a single backup. Been a nightmare to fix so far on my own 3:57 pm We opened one and are experiencing damage to our files because no one is answering the other solution is migration to another service. Its hard to justify remaining in business with a company that cannot be contacted. This is the first time today even this was responsive... Joseph D. I'm sorry you feel that way. You can cancel your service within the client area. Tom So that's it? Joseph D. Yes, that is all you need to do to cancel. Tom As in that is it for you guys helping? Joseph D. We cannot assist you with a disk space increase via chat. If you'd prefer to cancel than wait for a response on your ticket, yes. Tom And there is no logistics between departments to flag them to check the ticket, or you just wont? Joseph D. Tickets are handled in the order of submission. Tom This is by far the worst support for a paid service I have ever seen. I explain that migration is only other solution to help my players and you just tell me to cancel. With no consideration of damage being done to our files while we wait or even an eta? Joseph D. Correct. Tom Thanks we will he cancelling and filing complaints for a full refund with the state ag and bbb. Just wanted to make sure I had exhausted all avenues first. Joseph D. You're welcome. Is there anything else that I can assist you with? Tom You didn't help with anything in the first place lol Read Joseph D. I've provided you with the proper procedures for requesting a disk space increase, as well as canceling. I assume you have no further questions? SEND Powered by LiveChat