Zeel

New York, United States
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2.30
Based on 20 Reviews

5

25.00%

4

5.00%

3

5.00%

2

5.00%

1

60.00%
About Zeel

Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.

Tags
Contact Info
  • New York, United States

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Leonid Brimshan
GB

Management is horrible I was an employee of Zeel Massage and I was canned for questioning Zeel Massage! Specifically I asked, why out of 8 requests all 8 of those requests the system was telling me that the request was booked with another provider. Why I am not being approved for requests that clients desire. I never got my answer! What I really thing is going on behind the close doors is they cherry pick who they want to give work too, in some cases they would rather refuse to give a contractor a client and cancel the session for a client all together rather than pairing them with unwanted contractor that they don’t like. I would not be surprised if this business will fold within a few years! Stay away from this platform is all I can say!!

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Charlotte Gardiner
GB

I will come back amd change this if I… I will come back amd change this if I actually get a massage.! I live in a larger city in NC - I get it, we’re not CA so we don’t matter - but I’m getting a little tired of choosing time frames and hearing someone is “working on it,” then nothing. If no luck sometime soon, I am asking for money back.

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Trudy Lowe
GB

Theres no this time! Theres no this time!! My daughter bought and paid in full with 18% tip in way of gift card. All I was supposed to do was check in and schedule appointment, Even same day. This company is requiring I make a profile and supply credit card or even debit card of my own. I refuse to add debit card as they are affilated with out of US companies or persons. I have been 5 days trying to use my birthday gift card because they won't set an appt with my form of payment!! Im filing a complaint with NY BBB .

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Duncan Lena
CA

I had an avergae experience ordering… I had an avergae experience ordering from zeel.com. The customer service was slow and didn't come through wel either when I bad trouble with my order. It took a bit more time then expected to recieve my order overall and the pick up process also wasn't overly effortless. Also, the overall presentation of the website could be improved with more options for easy navigatoin and viewing of the items. Although the prices were reasnable, the quality of the prducts were so-so even with delivering of the order. I think they really need to work on their deliver and customer service to make it better. All in all, I think this compny could be prtty good if they make som amends.

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Dale Easdon
GB

I am frustrated with booking… I am frustrated with booking appointments and no one can fulfill my request, I had one individual come to my building but refused to walk across the street to my building. I booked another 2 wks ago for tonight, no one showed, no apology. Now they are trying to hold me to a 12 month contract that they can’t fulfill. I would advise all not to agree to any terms or even use these guys.

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