Zeel

New York, United States
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2.30
Based on 20 Reviews

5

25.00%

4

5.00%

3

5.00%

2

5.00%

1

60.00%
About Zeel

Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.

Tags
Contact Info
  • New York, United States

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Nikki W.
GB

Zeel is the absolute worse and I'm… Zeel is the absolute worse and I'm speaking from the aspect as a Licensed Massage Therapist. It takes forever to even create an account if your even able to. I heard some pretty bad stories from other LMTs however I decided to join anyway and I see I've made a mistake. I've emailed them a numerous amount of times and still have no access after sending in all my personal information including my LMT info. Not sure why this has been an ongoing issue for over 3 months now but it's obvious Zeel needs more reliable LMTs and yet you keep them/us waiting. Please look into the system or reconsider how you process applications and the time it takes.

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Kelly Gray Ezickson
GB

Media post of my house by therapist My massage therapist was professional, and arrived promptly and provided a B+ massage. After she left my 16 year old daughter showed me a short video of MY BATHROOM that this therapist posted while washing her hands!! She clearly was taken with our bathroom, which is unusual and beautiful, but COMPLETELY not ok to show without my consent.

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L M
GB

Zeel is a threat to even themselves..As a physician who doubled as a massage… As a physician who doubled as a massage therapist for Zeell Networks I can honestly say this is the absolute worst company administrative wise ethics wise and communication wise. Not only do they end contracts with absolutely no Integrity or communication, they siphon more money than they should for massage therapy jobs and refuse to give adequate 1099. I have been asking for my 1099 since January 1st 2024 and have yet to get it. They have completely blocked my account but yet send instructions to obtain the 1099 through accessing your account. Somewhere along the line you would think that anyone with half a brain in the company would know to follow up on such matters to avoid penalties but nope here we are. After reading many of the client's reviews as well as former employees of Zeel, it is undoubtedly clear they should be put to sleep like a rabid dog.

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Duncan Lena
CA

I had an avergae experience ordering… I had an avergae experience ordering from zeel.com. The customer service was slow and didn't come through wel either when I bad trouble with my order. It took a bit more time then expected to recieve my order overall and the pick up process also wasn't overly effortless. Also, the overall presentation of the website could be improved with more options for easy navigatoin and viewing of the items. Although the prices were reasnable, the quality of the prducts were so-so even with delivering of the order. I think they really need to work on their deliver and customer service to make it better. All in all, I think this compny could be prtty good if they make som amends.

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Jen
GB

The service has always been flawless The service has always been flawless. As with any massage service, it takes time to find your “preferred” masseuse/masseurs. However, I’ve never had a bad massage during the search and it didn’t take long to find several. I, also, really love the ability to gift massages...as do the recipients

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