Management is horrible I was an employee of Zeel Massage and I was canned for questioning Zeel Massage! Specifically I asked, why out of 8 requests all 8 of those requests the system was telling me that the request was booked with another provider. Why I am not being approved for requests that clients desire. I never got my answer! What I really thing is going on behind the close doors is they cherry pick who they want to give work too, in some cases they would rather refuse to give a contractor a client and cancel the session for a client all together rather than pairing them with unwanted contractor that they don’t like. I would not be surprised if this business will fold within a few years! Stay away from this platform is all I can say!!

Amazing The therapist Zeel provided is perfection. Always on time and wonderful. I only wish there was a way to contact our therapist directly, there are some technics he uses that I would like more of and I’d like to communicate more with him about my desire for more full body style of massage. Other than that he has been incredible and I am sure will be even better as we use him more.

after 2 cancellations in one day after 2 cancellations in one day, I had to leave a poem here: A massage promised, a promise not kept, Cancellations twice, my hopes they've swept, Poor service rendered, no solace found, With empty promises that they abound. A sanctuary of relaxation they claim, Yet broken vows leave me in vain, Disappointments mount, frustration to blame, My faith in them is left maimed. They hold my trust, a precious commodity, Their unkept promises, a breach of fidelity, My desire for calm, a fleeting possibility, Their unreliability, a burden to carry. A massage company that fails to deliver, Leaves me disheartened, my hopes to wither, I seek a sanctuary, a place to slither, From their false promises, I must sever.

Therapist canceled with 4 hours notice Therapist canceled with 4 hours notice. Not enough time to find a replacement. I scheduled time and booked several days ago. I was discharged from the hospital and really needed the appointment. Customer service felt the need to defend the 4 hour cancelation notice. A simple apology would have been better and would have encouraged me to try again.

Double standard they have indeed adding… Double standard they have indeed adding to unprofessionalism in their platform that has flaws from my experience many times. For example, my last appointment, I was not informed as it was canceled the week before, and trying to get a response from a human and not a bot!! I would not recommend the therapist or Zeel from my experience again. A veteran or any other person should not be disrespected and disregarded as I was in my experience. Indeed, I’ve been to other place that offer VA massages and there’s no comparison Zeel has much to improve again in my experience.