Zeel

New York, United States
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2.30
Based on 20 Reviews

5

25.00%

4

5.00%

3

5.00%

2

5.00%

1

60.00%
About Zeel

Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.

Tags
Contact Info
  • New York, United States

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Duncan Lena
CA

I had an avergae experience ordering… I had an avergae experience ordering from zeel.com. The customer service was slow and didn't come through wel either when I bad trouble with my order. It took a bit more time then expected to recieve my order overall and the pick up process also wasn't overly effortless. Also, the overall presentation of the website could be improved with more options for easy navigatoin and viewing of the items. Although the prices were reasnable, the quality of the prducts were so-so even with delivering of the order. I think they really need to work on their deliver and customer service to make it better. All in all, I think this compny could be prtty good if they make som amends.

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Paul Elliott
GB

First and Last Experience with Zeel I booked a couple's massage for my wife's birthday weekend. Despite texting with Zeel multiple times leading up to the scheduled time, a second therapist was never found, nor was I ever told that no one was coming. Therefore, our special couple's massage turned into a solo massage for my wife. This was a very disappointing first and last experience with Zeel.

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Serene Heather Renze
GB

Great Massage Event for Wedding! Zeel did a great job providing chair-massage services for our wedding day. The booking process was simple and effortless via their online booking system. In addition, the massage therapists were very professional and friendly. Everyone in our wedding party thought it was an excellent touch to our special day. We were all much more relaxed and way less stressed when we left the house. It made the whole day much more enjoyable. We highly recommend Zeel for massage-therapy services at your next event.

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L M
GB

Zeel is a threat to even themselves..As a physician who doubled as a massage… As a physician who doubled as a massage therapist for Zeell Networks I can honestly say this is the absolute worst company administrative wise ethics wise and communication wise. Not only do they end contracts with absolutely no Integrity or communication, they siphon more money than they should for massage therapy jobs and refuse to give adequate 1099. I have been asking for my 1099 since January 1st 2024 and have yet to get it. They have completely blocked my account but yet send instructions to obtain the 1099 through accessing your account. Somewhere along the line you would think that anyone with half a brain in the company would know to follow up on such matters to avoid penalties but nope here we are. After reading many of the client's reviews as well as former employees of Zeel, it is undoubtedly clear they should be put to sleep like a rabid dog.

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T Craton
GB

Therapist canceled with 4 hours notice Therapist canceled with 4 hours notice. Not enough time to find a replacement. I scheduled time and booked several days ago. I was discharged from the hospital and really needed the appointment. Customer service felt the need to defend the 4 hour cancelation notice. A simple apology would have been better and would have encouraged me to try again.

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