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Trustify360 - Default Title

Zeel

New York, United States

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2.30

Based on 20 Reviews

25.00%

5.00%

60.00%

About Zeel

Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.

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New York, United States

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My massage was great--Ashley was… My massage was great--Ashley was professional and friendly, and had a great technique. We live out in the country, so it takes about half an hour or so to get an appointment confirmed when we hit the button in the App. Because I try to make an appointment for at least a day out it hasn't been a problem ... I'd imagine if we were in more of a city center location appointments would be more prolific, but again, I don't mind the short delay in confirmation.

Media post of my house by therapist My massage therapist was professional, and arrived promptly and provided a B+ massage. After she left my 16 year old daughter showed me a short video of MY BATHROOM that this therapist posted while washing her hands!! She clearly was taken with our bathroom, which is unusual and beautiful, but COMPLETELY not ok to show without my consent.

Theres no this time! Theres no this time!! My daughter bought and paid in full with 18% tip in way of gift card. All I was supposed to do was check in and schedule appointment, Even same day. This company is requiring I make a profile and supply credit card or even debit card of my own. I refuse to add debit card as they are affilated with out of US companies or persons. I have been 5 days trying to use my birthday gift card because they won't set an appt with my form of payment!! Im filing a complaint with NY BBB .

Therapist canceled with 4 hours notice Therapist canceled with 4 hours notice. Not enough time to find a replacement. I scheduled time and booked several days ago. I was discharged from the hospital and really needed the appointment. Customer service felt the need to defend the 4 hour cancelation notice. A simple apology would have been better and would have encouraged me to try again.

I will come back amd change this if I… I will come back amd change this if I actually get a massage.! I live in a larger city in NC - I get it, we’re not CA so we don’t matter - but I’m getting a little tired of choosing time frames and hearing someone is “working on it,” then nothing. If no luck sometime soon, I am asking for money back.

Zeel

About Zeel

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Sickles

Kelly Gray Ezickson

Trudy Lowe

T Craton

Charlotte Gardiner