Zeel

New York, United States
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2.30
Based on 20 Reviews

5

25.00%

4

5.00%

3

5.00%

2

5.00%

1

60.00%
About Zeel

Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.

Tags
Contact Info
  • New York, United States

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Flavia
GB

Amazing The therapist Zeel provided is perfection. Always on time and wonderful. I only wish there was a way to contact our therapist directly, there are some technics he uses that I would like more of and I’d like to communicate more with him about my desire for more full body style of massage. Other than that he has been incredible and I am sure will be even better as we use him more.

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Me Done
GB

Double standard they have indeed adding… Double standard they have indeed adding to unprofessionalism in their platform that has flaws from my experience many times. For example, my last appointment, I was not informed as it was canceled the week before, and trying to get a response from a human and not a bot!! I would not recommend the therapist or Zeel from my experience again. A veteran or any other person should not be disrespected and disregarded as I was in my experience. Indeed, I’ve been to other place that offer VA massages and there’s no comparison Zeel has much to improve again in my experience.

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T Craton
GB

Therapist canceled with 4 hours notice Therapist canceled with 4 hours notice. Not enough time to find a replacement. I scheduled time and booked several days ago. I was discharged from the hospital and really needed the appointment. Customer service felt the need to defend the 4 hour cancelation notice. A simple apology would have been better and would have encouraged me to try again.

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Nikki W.
GB

Zeel is the absolute worse and I'm… Zeel is the absolute worse and I'm speaking from the aspect as a Licensed Massage Therapist. It takes forever to even create an account if your even able to. I heard some pretty bad stories from other LMTs however I decided to join anyway and I see I've made a mistake. I've emailed them a numerous amount of times and still have no access after sending in all my personal information including my LMT info. Not sure why this has been an ongoing issue for over 3 months now but it's obvious Zeel needs more reliable LMTs and yet you keep them/us waiting. Please look into the system or reconsider how you process applications and the time it takes.

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Kelly Gray Ezickson
GB

Media post of my house by therapist My massage therapist was professional, and arrived promptly and provided a B+ massage. After she left my 16 year old daughter showed me a short video of MY BATHROOM that this therapist posted while washing her hands!! She clearly was taken with our bathroom, which is unusual and beautiful, but COMPLETELY not ok to show without my consent.

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