Shoddy Upgrade and Support As the title says, an appalling upgrade and support process. I 'upgraded' in January. My version told me as of May I needed to upgrade. When I tried, the website reported 'an error' and to contact support. They had me uninstall it, which lost all my settings, and there was no way to associate any further 'upgrade' with my Paypal pre-approved payment - that went through, even thought the upgrade failed. There was NO WAY I was going to try again with the obvious risk of yet another account that didn't deliver. Their support is utterly useless, and does not understand what they have been told. Paypal had clearly set up a pre-payments, but Adblock told me they 'had no record' of it. You do not want to be trusting your money to such shoddy systems. I cancelled my Paypal payments, and got a refund - though not of the January one. I've removed Adblock Plus after several years of using it, and now use uBlock Origin. This is utterly ridiculous. The company is not to be trusted.

Terrible Terrible. 6/8/2020. Here is a specific example. I tried looking at columns by Hugh Hewett posted on the Washington Times. When trying to read the column I was told to subscribe or install Adblock Plus. I gave permission to install it and followed all instructions---no access. I have been programming since I ran Algol in 1965. My opinion is that Adblock plus rates a 0 out of 10. I could never make it work after several attempts over several days. My guess is that several "real" protection programs which I run prevent me from doing something. AdBloc is a "stinking fraud" path into a Windows computer---and possibly Apple as well.

I donated $10.79 I donated $10.79. They deducted it twice from my bank account. Adblock Plus worked for 1 day. You Tube will not function at all if Adblock Plus is turned on. I have contacted the company at least 3 times. No remedy. Update: Their remedy is to CANCEL my subscription. We will see if they refunded BOTH charges. I guess the app. Is not fixable and will not work. Gee thanks! I don't know how I can be "all set" now that you CANCELLED my subscription? There is absolutely NOTHING in my "spam folder". I will try in the future to use your service but I will not donate a penny until I can prove that it works.

It wasn't working in unblocking some… It wasn't working in unblocking some sites I wanted to read. I deleted it, but it was still there hidden with no way to unblock anything. Reinstalled so it works with some sites but for others, it unblocks for 3 seconds then blocks again. If I could get rid of it I would but when I uninstall, it is still blocking sites.

I don't say 'bad' because it doesn't… I don't say 'bad' because it doesn't work, but because it works when I don't want it to do. It's hiding somewhere on my computer or in the browsers. I have to tried to uninstall it, but have to find it to do that. It is not showing in extensions or anywhere -as far as I know - on my computer. I want it gone.