great selection, prices I'm not sure I shopped at Raw Food World before, but got Matt's "at cost" promotion, so thought it would be a good time to try some new products (especially the pricier ones). Indeed, the at-cost specials made some coveted items affordable, and so I took advantage of the great selection. Service fast too.

Unreliable and deceptive Unreliable and deceptive. Awful customer service. Had read many complaints online about product control but went ahead & order anyway - and I received a lower grade quality product than what I ordered. They acknowledged that they sent me the wrong item but would not refund the difference or send what I ordered, only promised a credit for the difference - as if I would ever order from them again. Beware.

Status of our health/Tell the truth So far, good customer service (response, shipping, credit) & quality of products. I think once in the past, I had a slow response about a product, but no issue with getting credit. Sorry to hear about those who had a negative experience on the retreat. I would like to go to see for myself, though. I think Mr. Monarch should respond to criticisms/reviews. At the same time, I understand some people & companies seek to destroy the public's access to organic, healthy foods. They'd prefer us to eat contaminated, processed foods that make us sick, so that Big Pharma & the medical establishment can make huge profits.

Great Company and Great Products! I have ordered from Raw Food World for several years. All products have been excellent quality. My shipments have arrived timely and well packaged with a hand-written note from Matt Monarch along with a discount code for future orders. I had to call customer service once with a question. I left a voicemail and my call was returned in 1-2 days. I have never had any issue with any order. I am frankly surprised by some of the negative reviews. This has certainly not been my experience with the company. There are so few quality, raw-food companies out there, I felt compelled to leave a review.

Best customer service reps I've ever worked with. I received a double order by mistake once and the customer service reps were excellent at correcting the error immediately. I also can't recall anything that I've ever ordered I didn't like. I think Matt does an great job sourcing out the best raw foods and health products for us. I feel safe when I order from him that the product won't be watered down or adulterated in some form. Keep up the fantastic work.