Bad Quality Data Product quality is not what it used to be. Data is not accurate. To top things off, I requested to cancel my subscription, but because I did not give them 2 days notice (hidden in their terms and conditions), they charged me for another month.

Best STR Data AirDNA has the best short term rental data we've found. They're the only STR data provider we've found that provides ACCURATE information about the market. Their recent redesign is mostly a win, although there are a few misses where they put form over function. To their credit, when I submitted feedback, they took it seriously and reached out to me to learn more. If they hadn't reached out to me to figure out how to make their product better, I would've rated 4 stars, but that personal touch makes it a 5 star experience in my book.

Steer clear at all costs! Steer clear at all costs! I can only speak of my experience in the Australian market whereby the data is just not accurate enough to provide any real value and accordingly the dynamic pricing model is just not adequate. Moreover, I was not afforded any trial/demo period of the main features and instead had to purchase a subscription to find this out. Despite being aware within mere hours of signing up that the promised tools would not work for us, they would not provide any sort of refund (even partial) even though I had paid my subscription less than 24hrs prior to my request. In contrast, their competitors at PriceLabs are for more attentive and their data and modelling appears to be far more useful. Unless you absolutely have to, DO NOT use this product!

Deceptive scam artists Deceptive scam artists advertised monthly rates, then billed for the entire year. When I sought a refund two minutes later, they flat-out refused. Planning to raise a ruckus by complaining to every state and federal agency about their shady business tactics! Looking to start a lawsuit please join!

The new updates are brutal The new updates are brutal! It makes the product almost un usable. You can't click on property links that will redirect to the actual airbnb site. The mobile site literally doesn't work at all. You can no longer filter properties in size etc. I have been a paying customer with this company since 2020. I have already reached out regarding how bad the new update is. Looking at this page seems like there are a lot that agree. @airdna you guys need to go back to the old platform or fix all the current issues. I have already signed up for free trials with your competitors as unfortunately the new update makes the site a hassle to use.