Data over Drama I am a relative new comer to the STR market, but I appreciate the multiple data points that AirDNA provides. Any business decision has to be grounded in good information and AirDNA lives by the moto "Data before Drama".

Bad Quality Data Product quality is not what it used to be. Data is not accurate. To top things off, I requested to cancel my subscription, but because I did not give them 2 days notice (hidden in their terms and conditions), they charged me for another month.

Product is not performing The product isn't functioning properly on internet browsers like Google Chrome or Safari. It lacks seamlessness, especially noticeable when buttons are clicked, as it takes a long time to load. At this stage, I feel like I'm paying for a product that I can't even use. Also, if you were to add the software canny.io for your customers to provide feedback for a better product that could move forward and be better in the future.

The site use to be useful The site use to be useful. Now with their upgraded all the information you would need is behind pays.. and Im not talking deep dive info either. I paid for the basic subscription and I can only see where properties are located and some estimated occupancy and revenue numbers. Nothing deeper unless I "Upgrade" which I am sure they will nickel and dime ya again. I canceled and went to their competitor.

AirDNA - even better with new update AirDNA has been an invaluable tool for our business. It gives us the ability to project property earning potential and ensure our listings are keeping up with and outperforming the comps. The new updates have made it even easier to track out listings. Thank you AirDNA!