Bad Quality Data Product quality is not what it used to be. Data is not accurate. To top things off, I requested to cancel my subscription, but because I did not give them 2 days notice (hidden in their terms and conditions), they charged me for another month.

Best STR Data AirDNA has the best short term rental data we've found. They're the only STR data provider we've found that provides ACCURATE information about the market. Their recent redesign is mostly a win, although there are a few misses where they put form over function. To their credit, when I submitted feedback, they took it seriously and reached out to me to learn more. If they hadn't reached out to me to figure out how to make their product better, I would've rated 4 stars, but that personal touch makes it a 5 star experience in my book.

Airdna helped me understand I was about… Airdna helped me understand I was about to make a very bad investment ! Great apartment, great location.... but too expensive for me to compete with so many fantastic, 5 stars, cheap airbnbs.... Great tool ! Will use again.

Product is not performing The product isn't functioning properly on internet browsers like Google Chrome or Safari. It lacks seamlessness, especially noticeable when buttons are clicked, as it takes a long time to load. At this stage, I feel like I'm paying for a product that I can't even use. Also, if you were to add the software canny.io for your customers to provide feedback for a better product that could move forward and be better in the future.

New platform difficult to use, not an improvement Airdna changed their platform and now it's a yearly subscription. What used to be easy to navigate and helpful is now a complete mess. I disputed the charge bc you can't see the features you're subscribing to until you subscribe and they had my review taken down and I can't access my account now because they say it's in dispute even though I paid for it.