The new updates are brutal The new updates are brutal! It makes the product almost un usable. You can't click on property links that will redirect to the actual airbnb site. The mobile site literally doesn't work at all. You can no longer filter properties in size etc. I have been a paying customer with this company since 2020. I have already reached out regarding how bad the new update is. Looking at this page seems like there are a lot that agree. @airdna you guys need to go back to the old platform or fix all the current issues. I have already signed up for free trials with your competitors as unfortunately the new update makes the site a hassle to use.

Data over Drama I am a relative new comer to the STR market, but I appreciate the multiple data points that AirDNA provides. Any business decision has to be grounded in good information and AirDNA lives by the moto "Data before Drama".

Invaluable data for investment decisions AirDNA was invaluable for picking the right market to invest in and picking a good property that would give me the best ROI. I wouldn't have felt confident purchasing a property without the data AirDNA provided. By using both the market overview data and Rentalizer, I identified a property that was a good buy and should generate solid rental revenue. It isn't magic and I still had to review comps to make sure I believed the result, but it still empowered me to take the plunge and feel good about my investment.

Steer clear at all costs! Steer clear at all costs! I can only speak of my experience in the Australian market whereby the data is just not accurate enough to provide any real value and accordingly the dynamic pricing model is just not adequate. Moreover, I was not afforded any trial/demo period of the main features and instead had to purchase a subscription to find this out. Despite being aware within mere hours of signing up that the promised tools would not work for us, they would not provide any sort of refund (even partial) even though I had paid my subscription less than 24hrs prior to my request. In contrast, their competitors at PriceLabs are for more attentive and their data and modelling appears to be far more useful. Unless you absolutely have to, DO NOT use this product!

New platform difficult to use, not an improvement Airdna changed their platform and now it's a yearly subscription. What used to be easy to navigate and helpful is now a complete mess. I disputed the charge bc you can't see the features you're subscribing to until you subscribe and they had my review taken down and I can't access my account now because they say it's in dispute even though I paid for it.