Steer clear at all costs! Steer clear at all costs! I can only speak of my experience in the Australian market whereby the data is just not accurate enough to provide any real value and accordingly the dynamic pricing model is just not adequate. Moreover, I was not afforded any trial/demo period of the main features and instead had to purchase a subscription to find this out. Despite being aware within mere hours of signing up that the promised tools would not work for us, they would not provide any sort of refund (even partial) even though I had paid my subscription less than 24hrs prior to my request. In contrast, their competitors at PriceLabs are for more attentive and their data and modelling appears to be far more useful. Unless you absolutely have to, DO NOT use this product!

Product is not performing The product isn't functioning properly on internet browsers like Google Chrome or Safari. It lacks seamlessness, especially noticeable when buttons are clicked, as it takes a long time to load. At this stage, I feel like I'm paying for a product that I can't even use. Also, if you were to add the software canny.io for your customers to provide feedback for a better product that could move forward and be better in the future.

Great company! Great company! Their predictions are often dead on when it comes to profits. I feel as though other companies under estimate your profits.

The new updates are brutal The new updates are brutal! It makes the product almost un usable. You can't click on property links that will redirect to the actual airbnb site. The mobile site literally doesn't work at all. You can no longer filter properties in size etc. I have been a paying customer with this company since 2020. I have already reached out regarding how bad the new update is. Looking at this page seems like there are a lot that agree. @airdna you guys need to go back to the old platform or fix all the current issues. I have already signed up for free trials with your competitors as unfortunately the new update makes the site a hassle to use.

The site use to be useful The site use to be useful. Now with their upgraded all the information you would need is behind pays.. and Im not talking deep dive info either. I paid for the basic subscription and I can only see where properties are located and some estimated occupancy and revenue numbers. Nothing deeper unless I "Upgrade" which I am sure they will nickel and dime ya again. I canceled and went to their competitor.