The new updates are brutal The new updates are brutal! It makes the product almost un usable. You can't click on property links that will redirect to the actual airbnb site. The mobile site literally doesn't work at all. You can no longer filter properties in size etc. I have been a paying customer with this company since 2020. I have already reached out regarding how bad the new update is. Looking at this page seems like there are a lot that agree. @airdna you guys need to go back to the old platform or fix all the current issues. I have already signed up for free trials with your competitors as unfortunately the new update makes the site a hassle to use.

Product is not performing The product isn't functioning properly on internet browsers like Google Chrome or Safari. It lacks seamlessness, especially noticeable when buttons are clicked, as it takes a long time to load. At this stage, I feel like I'm paying for a product that I can't even use. Also, if you were to add the software canny.io for your customers to provide feedback for a better product that could move forward and be better in the future.

Bad Quality Data Product quality is not what it used to be. Data is not accurate. To top things off, I requested to cancel my subscription, but because I did not give them 2 days notice (hidden in their terms and conditions), they charged me for another month.

New platform difficult to use, not an improvement Airdna changed their platform and now it's a yearly subscription. What used to be easy to navigate and helpful is now a complete mess. I disputed the charge bc you can't see the features you're subscribing to until you subscribe and they had my review taken down and I can't access my account now because they say it's in dispute even though I paid for it.

We haven't invested yet We haven't invested yet, but are monitoring the Las Cruces, NM market for possible future investment. The AIRDNA data sheets are helping us formulate strategy for a possible purchase this year. Cam Houlgate