Data over Drama I am a relative new comer to the STR market, but I appreciate the multiple data points that AirDNA provides. Any business decision has to be grounded in good information and AirDNA lives by the moto "Data before Drama".

Deceptive scam artists Deceptive scam artists advertised monthly rates, then billed for the entire year. When I sought a refund two minutes later, they flat-out refused. Planning to raise a ruckus by complaining to every state and federal agency about their shady business tactics! Looking to start a lawsuit please join!

We haven't invested yet We haven't invested yet, but are monitoring the Las Cruces, NM market for possible future investment. The AIRDNA data sheets are helping us formulate strategy for a possible purchase this year. Cam Houlgate

Bad Quality Data Product quality is not what it used to be. Data is not accurate. To top things off, I requested to cancel my subscription, but because I did not give them 2 days notice (hidden in their terms and conditions), they charged me for another month.

Product is not performing The product isn't functioning properly on internet browsers like Google Chrome or Safari. It lacks seamlessness, especially noticeable when buttons are clicked, as it takes a long time to load. At this stage, I feel like I'm paying for a product that I can't even use. Also, if you were to add the software canny.io for your customers to provide feedback for a better product that could move forward and be better in the future.