The new updates are brutal The new updates are brutal! It makes the product almost un usable. You can't click on property links that will redirect to the actual airbnb site. The mobile site literally doesn't work at all. You can no longer filter properties in size etc. I have been a paying customer with this company since 2020. I have already reached out regarding how bad the new update is. Looking at this page seems like there are a lot that agree. @airdna you guys need to go back to the old platform or fix all the current issues. I have already signed up for free trials with your competitors as unfortunately the new update makes the site a hassle to use.

The site use to be useful The site use to be useful. Now with their upgraded all the information you would need is behind pays.. and Im not talking deep dive info either. I paid for the basic subscription and I can only see where properties are located and some estimated occupancy and revenue numbers. Nothing deeper unless I "Upgrade" which I am sure they will nickel and dime ya again. I canceled and went to their competitor.

Bad Quality Data Product quality is not what it used to be. Data is not accurate. To top things off, I requested to cancel my subscription, but because I did not give them 2 days notice (hidden in their terms and conditions), they charged me for another month.

A depth of data and information is… Such a depth of data and information is readily available to analyse and feel comfortable in decision-making.

Data over Drama I am a relative new comer to the STR market, but I appreciate the multiple data points that AirDNA provides. Any business decision has to be grounded in good information and AirDNA lives by the moto "Data before Drama".