New platform difficult to use, not an improvement Airdna changed their platform and now it's a yearly subscription. What used to be easy to navigate and helpful is now a complete mess. I disputed the charge bc you can't see the features you're subscribing to until you subscribe and they had my review taken down and I can't access my account now because they say it's in dispute even though I paid for it.

The site use to be useful The site use to be useful. Now with their upgraded all the information you would need is behind pays.. and Im not talking deep dive info either. I paid for the basic subscription and I can only see where properties are located and some estimated occupancy and revenue numbers. Nothing deeper unless I "Upgrade" which I am sure they will nickel and dime ya again. I canceled and went to their competitor.

Product is not performing The product isn't functioning properly on internet browsers like Google Chrome or Safari. It lacks seamlessness, especially noticeable when buttons are clicked, as it takes a long time to load. At this stage, I feel like I'm paying for a product that I can't even use. Also, if you were to add the software canny.io for your customers to provide feedback for a better product that could move forward and be better in the future.

Love the data level but would give five… Love the data level but would give five stars if I could purchase 30 days. Not looking for 30 day trial, rather 30 days to look at a specific market. That way, I can look at say three different potential markets for potential Airbnb purchases. Once I buy, of course I’m going to subscribe to annual membership of that market but I don’t need a year of all three markets for a year! You absolutely need to make that change or your program is garbage to me!

Deceptive scam artists Deceptive scam artists advertised monthly rates, then billed for the entire year. When I sought a refund two minutes later, they flat-out refused. Planning to raise a ruckus by complaining to every state and federal agency about their shady business tactics! Looking to start a lawsuit please join!