New platform difficult to use, not an improvement Airdna changed their platform and now it's a yearly subscription. What used to be easy to navigate and helpful is now a complete mess. I disputed the charge bc you can't see the features you're subscribing to until you subscribe and they had my review taken down and I can't access my account now because they say it's in dispute even though I paid for it.

Data over Drama I am a relative new comer to the STR market, but I appreciate the multiple data points that AirDNA provides. Any business decision has to be grounded in good information and AirDNA lives by the moto "Data before Drama".

Bad Quality Data Product quality is not what it used to be. Data is not accurate. To top things off, I requested to cancel my subscription, but because I did not give them 2 days notice (hidden in their terms and conditions), they charged me for another month.

Deceptive scam artists Deceptive scam artists advertised monthly rates, then billed for the entire year. When I sought a refund two minutes later, they flat-out refused. Planning to raise a ruckus by complaining to every state and federal agency about their shady business tactics! Looking to start a lawsuit please join!

Steer clear at all costs! Steer clear at all costs! I can only speak of my experience in the Australian market whereby the data is just not accurate enough to provide any real value and accordingly the dynamic pricing model is just not adequate. Moreover, I was not afforded any trial/demo period of the main features and instead had to purchase a subscription to find this out. Despite being aware within mere hours of signing up that the promised tools would not work for us, they would not provide any sort of refund (even partial) even though I had paid my subscription less than 24hrs prior to my request. In contrast, their competitors at PriceLabs are for more attentive and their data and modelling appears to be far more useful. Unless you absolutely have to, DO NOT use this product!