Data over Drama I am a relative new comer to the STR market, but I appreciate the multiple data points that AirDNA provides. Any business decision has to be grounded in good information and AirDNA lives by the moto "Data before Drama".

The new updates are brutal The new updates are brutal! It makes the product almost un usable. You can't click on property links that will redirect to the actual airbnb site. The mobile site literally doesn't work at all. You can no longer filter properties in size etc. I have been a paying customer with this company since 2020. I have already reached out regarding how bad the new update is. Looking at this page seems like there are a lot that agree. @airdna you guys need to go back to the old platform or fix all the current issues. I have already signed up for free trials with your competitors as unfortunately the new update makes the site a hassle to use.

Bad Quality Data Product quality is not what it used to be. Data is not accurate. To top things off, I requested to cancel my subscription, but because I did not give them 2 days notice (hidden in their terms and conditions), they charged me for another month.

Used to be amazing they updated the… Used to be amazing they updated the site and it's tragic don't pay for a subscription it hardly works from my experience... Map is so glitch and incredibly slow. Search functions don't work. I cancelled my subscription. There is not much alternative hence the not 1 star rating but gone back to try and renew subscription and can't even pay them as their pay facility doesnt work!!

Steer clear at all costs! Steer clear at all costs! I can only speak of my experience in the Australian market whereby the data is just not accurate enough to provide any real value and accordingly the dynamic pricing model is just not adequate. Moreover, I was not afforded any trial/demo period of the main features and instead had to purchase a subscription to find this out. Despite being aware within mere hours of signing up that the promised tools would not work for us, they would not provide any sort of refund (even partial) even though I had paid my subscription less than 24hrs prior to my request. In contrast, their competitors at PriceLabs are for more attentive and their data and modelling appears to be far more useful. Unless you absolutely have to, DO NOT use this product!