ZERO CUSTOMER SERVICE! COMPLETE SCAM! This company may have once been okay, but has turned into a total scam. I have been trying to cancel my business account here for months, and their customer service refuses to acknowledge website requests, return emails, or even answer the phone. If you're looking for reliable banking with a company that puts any effort at all into customer service, LOOK ELSEWHERE!

I've been trying for the past 3 weeks… I've been trying for the past 3 weeks to close my 2 accounts and get my money back. I can't get a hold of anyone through email or phone.

Couldn't close account or get back funds, until I contacted Nav As mentioned by others, support no longer answers emails or phone calls, and they won't close my Tillful Card account. Even if they did, according to many others on here, I'd be unlikely to get back my deposit, which is a violation of their terms. I've reported them to the CFPB and FDIC and I encourage others to do the same. Tillful has been downhill since they allowed Nav to acquire them. Update: After contacting Nav via email, X (@Navsmb), and finally phone, I was able to get my account closed and my funds returned to me. Now the only problem is I can no longer access my statements to do my taxes lol

Closed my account over a month ago… Closed my account over a month ago still haven't received my deposit no one answers the phone or replies to my emails

Kept my security deposit Tillful sold over to Nav making it difficult to keep track of where to send the normal payments. After a couple days late and emailing them my account was closed and my deposit was never returned of $1000. I still receive to communication back from emails and no person to actually speak to. Stay away.