James Johnson
GBClosed my account over a month ago… Closed my account over a month ago still haven't received my deposit no one answers the phone or replies to my emails
Willis Dickson
GBI received a phone call back quickly… I received a phone call back quickly from Anne and she answered all of my question accurately and confidently. She also asked if I had any other questions and verified my identity which makes me fell that my personal information is secured and safe.
Collin Machine
GBCouldn't close account or get back funds, until I contacted Nav As mentioned by others, support no longer answers emails or phone calls, and they won't close my Tillful Card account. Even if they did, according to many others on here, I'd be unlikely to get back my deposit, which is a violation of their terms. I've reported them to the CFPB and FDIC and I encourage others to do the same. Tillful has been downhill since they allowed Nav to acquire them. Update: After contacting Nav via email, X (@Navsmb), and finally phone, I was able to get my account closed and my funds returned to me. Now the only problem is I can no longer access my statements to do my taxes lol
Chris
GBI have been extremely pleased with… I have been extremely pleased with Tillful since I discovered the card and signed up. Being a small business owner, it's hard to get credit as well as credit cards that work for me and report to any of the small business credit bureaus. I am also very pleased with the customer service that I am receiving. Especially from Janrich. Janrich answers my questions in a very timely manner and even follows up with me down the road to see if I need anything else. It makes me feel like they really care.
Shaun Digan
GBZERO CUSTOMER SERVICE! COMPLETE SCAM! This company may have once been okay, but has turned into a total scam. I have been trying to cancel my business account here for months, and their customer service refuses to acknowledge website requests, return emails, or even answer the phone. If you're looking for reliable banking with a company that puts any effort at all into customer service, LOOK ELSEWHERE!