I find the subscription model to be a bit weird I find the subscription model to be a bit weird. Is there a particular reason why an annual membership is mandatory? It is very interesting that you are not a startup/freelancer-friendly company.

No refund, not good service… AVOID We did not like the design options given so tried to cancel. Despite submitting refund within 7 days, a refund was not honoured. They also charged us annual subscription. There is no way to cancel through their application so they just continue to charge you annually. Do not use this company. We will be complaining to the higher authority. The reason for the no refund is shown below. ******* I regret to inform you that we are unable to provide a refund at this time as we can see that you have utilized our optimizer with all the animation files that you have downloaded and the activity log does not show much on the search for the animation. We understand that this may not be the resolution you were hoping for, but we hope that you can appreciate our commitment to providing a fair and consistent refund policy for all of our customers. We value your business and are dedicated to ensuring that you have a positive experience with our company.

Helpful for Newcomers As a newcomer to Lottie, Lottiefiles helped make it easy for my company to convert our animations to the Lottie format and compress them. The compression feature was sometimes hit or miss, but otherwise we enjoyed being able to preview, save and export our animations with Lottiefiles.

Check the billing details Be sure to check the billing details as they do not (at the time of writing this) have a monthly option but instead only have an annual subscription. I made this mistake but they were good with responding to emails and resolving any issue I had.

Lottie files rises the standard Lottie files is a great project that enrich the use of animations on the web and rises the standard level. I'm very excited in advancing my skills in making Lottie animations. They are highly optimized for the web and so far the best option. Also, their support is very helpful and willing to fix any reported problem in the shortest possible time. Thank you for your service and keep up the good work.