No refund, not good service… AVOID We did not like the design options given so tried to cancel. Despite submitting refund within 7 days, a refund was not honoured. They also charged us annual subscription. There is no way to cancel through their application so they just continue to charge you annually. Do not use this company. We will be complaining to the higher authority. The reason for the no refund is shown below. ******* I regret to inform you that we are unable to provide a refund at this time as we can see that you have utilized our optimizer with all the animation files that you have downloaded and the activity log does not show much on the search for the animation. We understand that this may not be the resolution you were hoping for, but we hope that you can appreciate our commitment to providing a fair and consistent refund policy for all of our customers. We value your business and are dedicated to ensuring that you have a positive experience with our company.

I actually liked the product at first I actually liked the product at first. I got lots of good animations for free so I decided to get the paid version for $240 USD per year because I wanted access to the "premium" animations, not just the free ones. Well, after I paid and tried to download a premium animation, it took me to a different website where I would have to pay an additional $180 USD per year to get the premium animations. FALSE ADVERTISING!!! They make you think if you pay you will get the premium animations but they just take you to another website where you have to pay still more! I didn't do it because after being cheated the first time, I can't ever be sure there won't be more hidden fees.

I really enjoyed the animated image I really enjoyed the animated image. It brought my presentation to life, capturing attention effectively and adding a touch of humor.

Helpful for Newcomers As a newcomer to Lottie, Lottiefiles helped make it easy for my company to convert our animations to the Lottie format and compress them. The compression feature was sometimes hit or miss, but otherwise we enjoyed being able to preview, save and export our animations with Lottiefiles.

I find the subscription model to be a bit weird I find the subscription model to be a bit weird. Is there a particular reason why an annual membership is mandatory? It is very interesting that you are not a startup/freelancer-friendly company.