Love the free account provided by… Love the free account provided by Lottiefiles, it allows me to explore more about lottie animation as a beginner. There are so much to play with! Thanks.

Check the billing details Be sure to check the billing details as they do not (at the time of writing this) have a monthly option but instead only have an annual subscription. I made this mistake but they were good with responding to emails and resolving any issue I had.

No refund, not good service… AVOID We did not like the design options given so tried to cancel. Despite submitting refund within 7 days, a refund was not honoured. They also charged us annual subscription. There is no way to cancel through their application so they just continue to charge you annually. Do not use this company. We will be complaining to the higher authority. The reason for the no refund is shown below. ******* I regret to inform you that we are unable to provide a refund at this time as we can see that you have utilized our optimizer with all the animation files that you have downloaded and the activity log does not show much on the search for the animation. We understand that this may not be the resolution you were hoping for, but we hope that you can appreciate our commitment to providing a fair and consistent refund policy for all of our customers. We value your business and are dedicated to ensuring that you have a positive experience with our company.

I actually liked the product at first I actually liked the product at first. I got lots of good animations for free so I decided to get the paid version for $240 USD per year because I wanted access to the "premium" animations, not just the free ones. Well, after I paid and tried to download a premium animation, it took me to a different website where I would have to pay an additional $180 USD per year to get the premium animations. FALSE ADVERTISING!!! They make you think if you pay you will get the premium animations but they just take you to another website where you have to pay still more! I didn't do it because after being cheated the first time, I can't ever be sure there won't be more hidden fees.

Really really bad Really really bad. Bloat your website and expect you to pay a yearly fee of $250 to "optimize" the json file so it doesn't slow your site down! Really horrible customer service