Helpful for Newcomers As a newcomer to Lottie, Lottiefiles helped make it easy for my company to convert our animations to the Lottie format and compress them. The compression feature was sometimes hit or miss, but otherwise we enjoyed being able to preview, save and export our animations with Lottiefiles.

Stay away bad support I searched for 2 weeks for assets for my project. I couldn't find any I liked. I contacted support for a refund and they were un willing to give refund.

Love the free account provided by… Love the free account provided by Lottiefiles, it allows me to explore more about lottie animation as a beginner. There are so much to play with! Thanks.

Lottie tool & customer support Relatively new to Lottie, but the tool is easy to use & customer support made life easy. Most tools make the requests I made hard to conduct, but Lay @ Lottie took it head on and made it happen!

No refund, not good service… AVOID We did not like the design options given so tried to cancel. Despite submitting refund within 7 days, a refund was not honoured. They also charged us annual subscription. There is no way to cancel through their application so they just continue to charge you annually. Do not use this company. We will be complaining to the higher authority. The reason for the no refund is shown below. ******* I regret to inform you that we are unable to provide a refund at this time as we can see that you have utilized our optimizer with all the animation files that you have downloaded and the activity log does not show much on the search for the animation. We understand that this may not be the resolution you were hoping for, but we hope that you can appreciate our commitment to providing a fair and consistent refund policy for all of our customers. We value your business and are dedicated to ensuring that you have a positive experience with our company.