Erin
NZTod was able to resolve my issue… Tod was able to resolve my issue quickly and efficiently. Thanks for the superb service
Robert Merrill Sr.
USTop Notch Support When I told Todd my problem, he was able to solve my problem instantly. He is very knowledgeable and he was also very polite. It was a pleasure talking to him.
Lori Ryan
FR5 Star Review of Customer Support 5 Star Review of Customer Support When I called for customer support, I was lucky enough to get Tod on the line. He explained why I was having issues and what needed to be done to fix the problem. He walked me through, step-by-step what I needed to do. It was a very nice exchange. Tod was very enthusiastic. He was truly interested in helping me get my issue solved and making sure I was satisfied with the results. Thank you so much for the great support! It is truly appreciated!
Rizzo Regala Sadsad
USStraightforward: Straightforward: I have a lifetime license version of PDF Extra 2020 Professional PDF Editor to which I could not access because I could not log onto my admin login on desktop PC. Tod has a gifted power of listening from people like me with a minimal tech experience and knowhow. And because of his listening power, He immediately knew how to solve my subscription issue and directed me and guided me to steps in order for my problem to be solved. In addition; He even helped me draft an email correspondence to be sent to MobiSystems tech support group so that any of the tech support agents could easily understand what problem I was having with my MobiSystems Lifetime license. Yes...MobiSystems has a gem in Tod! Kudos sir! Thank you. Thank you. Thank you Tod!
JOSEPH TURNER
USTod is extremely knowledgeable To whom this may concern, I needed assistance for accessing and installing my newly purchased PDF Extra. The name of the customer support specialist that provided me with assistance was Tod Tangonan. He was extremely knowledgeable, He explained everything in detail, and he displayed extraordinary customer service skills. Businesses need more people that are highly skilled like Tod. Please recognize Tod for his excellent performance. Tod most definitely deserves my five stars!