Dahiana Morel
GBThe installation was quicker than what… The installation was quicker than what we anticipated. The electricians where extremely helpful, they took their time showing us how to use the pool features and the phone app. We only had an issue with the waterfall guy who was extremely difficult to contact for scheduling. Whenever we had any issues, they were taken care of fairly quickly by management. Our pool looks gorgeous and better than what we had expected. We love it!
Jaime
GBBeautiful Pool While it was a long and sometimes stressful process, Pool Town ultimately installed a beautiful well-built pool. The Pool Town employees Carl Chimenti from Sales, Victor the Pool installer, and Gina Aquino from Phase 2 Construction Coordinator were all truly amazing. The two guys from Excel who opened and closed my pool were also very helpful. All of these people really took their time to answer all of my questions and concerns.
Fabio Jimenez
GBHappy Customer Everyone was a pleasure to work with and make a hard process fairly easier. I need to make special shout out to PAT and MATT. These guys were very helpful and knowledgeable on how to work and maintain pool. They even gave me attention after hours when I had question on stuff they went over already. Not something they had to do and I truly appreciate them because being a first time in ground pool owner is pretty overwhelming!
Joseph Lo
GBGreat Pool Buying Experience After extensive research and recommendation by our realtor, we hired Pool Town to build our pool in 2016. The process was seamless and moved from each stage to the next like clockwork. Signed a contract in January 2016, construction started in April 2016 and the entire pool plus the finishing touches was completed by the end of June. After getting the final approvals from our township we were able to use the pool by the middle of August 2016. The staff at Pool Town from the salespeople, to the office staff, to the contractors and sub-contractors were courteous and knowledgeable. Also, their showroom is a must see! It's like the Disneyworld of pool stores.
Kerry Covey
GBPool Town was great! From the start, Carl, our salesperson was very knowledgeable and forthcoming with information about the process. Shanna, Laura and Fallon in the permit department made it very easy with obtaining the proper permits necessary. Excavation and backfill with Bryan went very smoothly as well as the install with Vinny. Phase 2 and Phase 3 of the process also went smoothly, Sandi, Gina, Lisa and Karina were all available to answer any questions and address any concerns very quickly. All in all I would recommend Pool Town Inc. to anyone thinking about having a pool installed in their yard.