Amy
GBUnethical Business Practices I had been a client for many years. The function was no longer needed for my business website. I chose to cancel my one year subscription on the same day it renewed. I was charged $399. Although I chose to cancel the same day it renewed I was told they could not refund me any portion of the money. I was paying one year in advance and was canceling on the renew date. Very unprofessional that a company would charge you for services not used or rendered. I would not recommend them based these practices.
Kevin Koskela
GBRouting Number Lookup API API provides a good value. Online chat support (Lester) was very helpful!
Don
GBABA Bank Routing Number API Zyla Labs may have a lot of APIs, but their business practices are unprofessional and unethical. A year ago I purchased a 1-year subscription to an ABA Routing number API. Bad on me for not doing more research, but their data was very outdated. I emailed asking when their data would be updated and they never replied. My lack of research makes losing my initial subscription fee my fault. I found another much more accurate API and abandoned the Zyla Lab API. The next time Zyla Labs contacted me was a single email with both an invoice for renewal and a receipt for charging me for another year’s subscription. Within hours I asked them to cancel my subscription and refund my money. They responded stating they could not issue a refund because "Those are the terms and conditions you accepted when you created an account with us". Charging in this manner seems very unethical to me. Had they sent their renewal invoice a day, week, or month in advance (like most ethical companies who automatically renew subscriptions), I would have unsubscribed prior to the renewal. If you have alternatives for using another API provider, I recommend steering away from Zyla Labs. Their business practices and policies do not have your best interests at heart.
VITALY
CZDisappointing Experience with Zylalabs VIN Decoding APIs I recently subscribed to three different VIN decoding APIs from Zylalabs, one of which was a 7-day free trial and the other two were paid services, costing $49.99 each. After conducting a few tests, I've found that their APIs are not up to the mark. Firstly, all three APIs provided almost identical information, which defeats the purpose of subscribing to multiple services. Additionally, I encountered inaccuracies within the data provided, which is concerning. When I reached out for refunds, I was informed that only one refund could be issued, and that it would not be possible to refund the second payment. This is unacceptable, and as a result, I am considering a chargeback through my bank. Based on my experience, I cannot recommend Zylalabs' services. The quality did not meet my expectations, and it felt like a waste of money. Please be cautious if considering their VIN decoding solutions.
Juan Soria
ARI never had a bad a experience with… I never had a bad a experience with Zyla API. I've been using the Instagram Media Downloader API for almost a year and I never presented an issue. The support teamalways helped me whenever I had question .