I'm sure it works well, but... I'm sure it works well, but the UI is unintuitive, and the guides (there are thousands of them) talk to you like you're already an experinced IT professional with knowledge of Android, whatsapp, adb etc. No webchat support

DO NOT BUY THIS SOFTWARE!! DO NOT BUY THIS SOFTWARE!!! This is such a scam of a software...you'll pay almost 30 usd upfront and won't have any guarantee that the service will work and from what you can read in many reviews it doesn't work for many people. It's overly complicated and I've tried following the instructions a hundred times but then just gave up because it would just back up some bits of historic data but far from everything so literally almost all my Viber data eventually got lost. The company selling this crappy licence is also not responsive so don't expect to get your money back when your transfer doesn't work. Such a scam. True that Viber itself is a useless app with this shady policy of not allowing for a normal data transfer when switching phones and platforms (unlike Whatsapp for example which makes it easy peasy via Smart Switch), but it's really unfair for someone to charge so much for a licence that doesn't do anything and then isn't even willing to offer a refund for it. I call this s scam and if I lost my money I hope I can at least save someone else from making the same mistake.

Got there in the end I fully expected to waste my money buying this but the software worked and I managed to transfer all WhatsApp messages from my old Samsung to an iPhone. I followed their documentation and when I got stuck I got in touch with customer service - they replied quickly and guided me through the process. This in itself is quite long (we’ve got WhatsApp to thank for not making that easier). In any case I was happy with my purchase and relieved I didn’t lose years of messages.

Holy crap this works Holy crap this works! I tried iTransor for whatsapp first but it didn't work for me. So I tried Backuptrans and it actually worked. The software looks a bit old fashioned but I can actually see what it is doing. You get a bunch of popups which can be confusing but the information provided is accurate. I just followed along and it got the job done. Also the pricing is fair: single payment installation on 1 device. iTransor charges the same amount every month, rediculous...

Software good, FAQ/tutorials not I wanted to transfer my Whatsapp-Data from Android to my new iPhone. I followed the steps in the FAQ/How-To-section but, it didn't work. I wrote a mail to the support and had an excellent service within 2 hours. Finally it worked just fine and i will use it again, i have to. 4 Stars only, because the description/How-To was not as straight forward, as it could be. (My problem was finally solved with a mix of two different articles.)