VIBER MESSAGES : NOT WORKING WAS WORKING ABOUT 3 YEARS AGO. TODAY: SAMSUNG S24+ (ANDROID 14/UI 6.1): NO DOWNGRADE AT ALL, SO MESSAGES CANNOT BE BACKED UP TO PC SAMSUNG S23+ (ANDROID 14/UI 6.0): MESSAGES CANNOT BE RESTORED FROM PC TO MOBILE SAMSUNG Z FLIP3 (ANDROID 14/UI 6.0): MESSAGES CANNOT BE RESTORED FROM PC TO MOBILE MOTOROLA MOTO E(6) PLUS (ANDROID 9): MESSAGES CANNOT BE RESTORED FROM PC TO MOBILE

Not a good experiece. Not a good experiece. After downgrading whatsapp was activated like 3 or 4 times, then after restoring the googledrive backup the transfer didnt work in serveral attemps. So after retrying the GoogleDrive Backup was nowhere to be found, local Backup not being recognized while still there and Whatsapp had lost all chats only the groups where visible. So when using this Software make sure to have an additional copy of your googledrive Backup.

COMPLETE WASTE OF MONEY, DO NOT BUY I have had a very similar experience to user gkmy. I wouldn't say I struggle with tech but I found the whole process unnecessarily complicated. It took me hours to try and migrate my mum's WhatsApp from her old android to ios and it almost bricked my mum's new iPhone 11. I had to give up at that point but I was obviously not happy. I initially bought the software to use on a PC and recently got a new mac and wanted to use my license key for my new phone too and apparently the licenses are not cross platform compatible so I have completely wasted my money and didn't even get the result I wanted. Customer service was very unhelpful also so I wouldn't recommend this software at all, please look at other alternatives.

Got the job done at reasonable price When I recently switched from Android to iPhone I realized that WhatsApp chat history will be lost. A quick web search presented limited options of which only Backuptrans seemed reasonably priced as others required costly monthly/yearly subscription. Sales staff was responsive and guided me to right product Backuptrans Android iPhone WhatsApp Transfer + for Windows(Personal Edition). When the first attempt failed for some reason, the support staff was responsive and guided me to resolve the issue. All communication was by e-mail but timely. Please note that the multi-step process is simple but isn't a single click or automated. And, user interface and functionality is just ok to get the job done!

I'm sure it works well, but... I'm sure it works well, but the UI is unintuitive, and the guides (there are thousands of them) talk to you like you're already an experinced IT professional with knowledge of Android, whatsapp, adb etc. No webchat support