Plugins are great but... Plugins are great. No debate about it. Technical support is below standards. They take a whole business day to reply back with a question. A question. The day after... another question. Simple questions. Windows or Mac? OS version? Do the plugin works on any other DAW? Did you check this or that? Terrible. No sense of urgency. Zero proactive thinking. Just reactive attitude. I had to go to their Facebook group to find more information regarding my issue. Ridiculous. A company who constantly launches new products behaving like they have 3 months on business. Very disappointed. If the idea behind that slow assistance is to buy time because you guys are working on solutions. Just... be... honest... say it. 2022. You make feel like expectations are nothing.

Finally, great products for an affordable price... Finally, great products for an affordable price... Still doesn't make better music or better humans but better sounding music and maybe less stressed and/or more satisfied musicians, producers and engineers for sure, without spending a fortune on overpriced, big and heavy hardware, km's of expensive cables, huge electricity bills, service and insurance fees. Been there, done that, got the t-shirt. The future is here! Take advantage of it! But first, learn to play on at least one instrument and some basic music theory please! It's never too late! Life is too short for bad music! Even if it's fashionable every now and then. Cheers!

I was trying to renew my SSL… I was trying to renew my SSL subscription to their monthly plug in service and when I tried to access my account it took me straight to Slate digital. Why, when I am in my SSL account does it take me to there SLATE DIGITAL, I AM IN SSL ACCOUNT NOT SLATE. WHAT IS WRONG THERE???

Slate is a weak brand Slate is a company that releases products at $999 to drop the price to $499 couple years later. I lost all my trust in this company after buying the VML-1 a great product that lost half its value, which is the opposite of what strong brands like Neumann produces. The plugin offer is ridiculous you can't buy a plugin below $200 but you are pushed to subscribe to the all access that I personally do not want.

Please find a solution soon Please find a solution soon! I mean really soon for the iLok Dongle for perpetual licenses. It makes having the few Slate plugins I own useless. I really hate the Dongle. I have over 600 license from other companies that can either use the cloud or machine licensing. It’s been almost a year since you said you were working on a solution. Come on already! Get her done!