Plugins are great but... Plugins are great. No debate about it. Technical support is below standards. They take a whole business day to reply back with a question. A question. The day after... another question. Simple questions. Windows or Mac? OS version? Do the plugin works on any other DAW? Did you check this or that? Terrible. No sense of urgency. Zero proactive thinking. Just reactive attitude. I had to go to their Facebook group to find more information regarding my issue. Ridiculous. A company who constantly launches new products behaving like they have 3 months on business. Very disappointed. If the idea behind that slow assistance is to buy time because you guys are working on solutions. Just... be... honest... say it. 2022. You make feel like expectations are nothing.

Having to install all virtual mix rack… Having to install all virtual mix rack units together in my 256gb ssd is a joke... Most of them is garbage, the blue fet compressor and fg bomber is unusable so I sold them. Now I keep only the custom EQ modules but the mix rack format takes up too space just for one plugin

Great! What can I say...they offer a subscription package that gives you tons a great plugins, reverb, mastering tools, and some amazing synths as well. They sound great but also look great :) . A full package that suits newbies (with a small monthly payment you get all you need) and pros (the quality of the plugins is amazing). So is a massive "yeah"! The plugins and presets seems mainly focused on rock / pop, I would love more presets for sound designers and film composers. Anyway, that is purely a suggestion, I absolutely love SLATE's stuff!

All-access is a scam. All-access is a scam. Almost all the kilohearts plugins you pay for monthly are available for FREE on the kilohearts website. I'm not a fan of paying for things that I can legally & rightly get for free. All the other plugins sound terrible or are just re-skinned stock plugins. Save your money if you're thinking about getting the monthly subscription. In saying this, the sample packs are pretty decent, and there is some valuable learning material in the "courses" section.

Steady Slate customer for around 5 years so far… I've been a Slate customer for around 5 years so far. The All-Access Pass, VSX and the Steven Slate Drums packages are all state of the art, easy to use, have concise tutorials if you're not sure how to use something and their support team is prompt, professional and knowledgeable. Although I am pretty much just a hobbyist, I have been mixing music off and on since the 1970s. I trust Slate. I think you can too!