Very Helpful I make ads for some websites so I found Bannersnack very helpful because the staff responds soon usually and I like how you can add backgrounds and images and animations.

Good product, just needs some updated documentation. Good documentation would have saved us a lot of time and hassle, otherwise a good product.

Stay away from this "free trial" I… Stay away from this "free trial" I canceled it immediately and I was still charged $200. Their site states they cannot authorize refunds and I haven't received any support request response but I'll be reporting them to my bank. Their site doesn't work or load properly, super glitchy, and I can't use the service as advertised to create animated gifs easily. Shady company! It's basically canva and they want $200 for it!

Worst Customer Service Team The actual Creatopy product is good. My team and I like it a lot. That's why I gave 2 stars instead of no stars. The product alone is worthy of a 4 out of 5. It's not without it's flaws, but overall it's very good. But where it suffers is the customer service experience. The only option they offer you is the "live chat" text bubble, which is hardly live. It takes long periods of time, hours, even days at some points of the week to hear back from anyone. The people on the chat aren't actual techs, so they can't help, they just divert all your questions to the tech team and act as some kind of ineffective middleman. Meanwhile, there's no way to contact the tech's directly. I did battle with them for three days over the chat window, which on the phone would have been a 5-10 minute call. In the end, I lost, all my work was deleted in their weird Pyramid Scheme setup. I know bad customer service, trust me, I had Comcast for 9 years. But at least there I could eventually get someone on the phone to yell at.

Great tool "I use Bannersnack to create animated ads. They have templates and great fonts. It made my work so much easier ! "