Redeemed themselves I tried to cancel my subscription for 6 months before finally getting a response. To their credit, the company refunded the 6 months fees.

Stay away from this "free trial" I… Stay away from this "free trial" I canceled it immediately and I was still charged $200. Their site states they cannot authorize refunds and I haven't received any support request response but I'll be reporting them to my bank. Their site doesn't work or load properly, super glitchy, and I can't use the service as advertised to create animated gifs easily. Shady company! It's basically canva and they want $200 for it!

Image quality can sometimes be an… Image quality can sometimes be an issue. though we save images at 100%. Any hints appreciated!

Trick you into an update to use your… Trick you into an update to use your old moving animations. However, they don't tell you which update you need. I choose Starter and later on I notice that I need a more expensive one. A monthly subscription of $32 is crazy for these features. The software is decent but pricing is ridiculous. Of course a year subscription is cheaper but you don't want a year subscription if you just start out.

Creatopy and never ending bugs... I've been using Bannersnack (which was great) now Creatopy for a few years and am struggling! I can only use in the google chrome incognito window for fonts to work properly, and even then it takes a couple of seconds when starting the animation. Viewer's on other browsers complain as they don't see what I see. Never had these problems when Bannersnack. I've had many help me conversations and they say they are working on the bugs.