Jay
GBMisleading pricing - scammers Misleading price list. There is no way to see this until signing up. They falsely encourage people to get tangled in their product before hitting them with higher fees than anticipated. Cost is over $30 a month when it says $12 a month on website. SCAM
Michael P
CAImage quality can sometimes be an… Image quality can sometimes be an issue. though we save images at 100%. Any hints appreciated!
Jacques Du Rand
ZAGOOD APP, BAD OPERATIONS GOOD APP, HORRIBLE HORRIBLE UPTIME, SUPPORT AND AVAILABILITY. There are ALWAYS ERRORS with the latest one being CORS errors !! NOT a professional company at all !!! OH and don't report the errors, they will tell you to stop spamming them !!!!
Tom Pollock Jr
GBWorst Customer Service Team The actual Creatopy product is good. My team and I like it a lot. That's why I gave 2 stars instead of no stars. The product alone is worthy of a 4 out of 5. It's not without it's flaws, but overall it's very good. But where it suffers is the customer service experience. The only option they offer you is the "live chat" text bubble, which is hardly live. It takes long periods of time, hours, even days at some points of the week to hear back from anyone. The people on the chat aren't actual techs, so they can't help, they just divert all your questions to the tech team and act as some kind of ineffective middleman. Meanwhile, there's no way to contact the tech's directly. I did battle with them for three days over the chat window, which on the phone would have been a 5-10 minute call. In the end, I lost, all my work was deleted in their weird Pyramid Scheme setup. I know bad customer service, trust me, I had Comcast for 9 years. But at least there I could eventually get someone on the phone to yell at.
User
LTCreatopy = disaster I've been using Bannersnack since 2019 and it's been really great software. In ~2021 they created a new tool called Creatopy. It is a completely different software, which I was forcibly transferred to in November 2022. As I see many of the high rated reviews in Trustpilot also mention Bannersnack not Creatopy. The developers apparently just "renamed" the software in Trustpilot. As for Creatopy, it is a real nightmare. Bugs at every step, an exceptionally awkward interface, unsolved reported issues. I would strongly suggest to everyone not to be fooled by these good ratings, because the ratings here are not for Creatopy but for Bannersnack. And to the developers, I just wish they would admit that they have completely screwed up and bring back the old good Bannersnack, at least until Creatopy is ready for use.