110% legitimite service, quick and easy! First off, please let me say these guys are 110% legitimite if you're on the fence about using their service. Once payment is made securely through PayPal, it took less then 5 minutes for a tech to reach out to me with instructions via email. This entire process took less then 10 minutes total and worked like a charm. So if you're like me and buy a phone locked and can't get the original owner to unlock it, this is the way to go. Their customer service is so quick to respond I literally have nothing bad to say about these guys. Do all yourselves a favor, buy a phone you love, get it unlocked through Unlockauthority and pop in a pay as you go SIM card cell service provider such as StraightTalk or BoostMobile and save hundreds on your monthly bill!

If you have a boost phone don't… If you have a boost phone don't bother!!!! Wasted 20 dollars that I can't get back on a code that's impossible to unlock anyway. I returned the phone and then realized I need to post video evidence to prove that the code didn't work?? How exactly could I post video evidence when it's impossible to even access the code entry prompt on this particular phone? I guess it's on me though. I should have done more specific research before choosing a service like this. Google this stuff, people. Don't lose out on 20 bucks like I did. The customer support folks won't even message you back.

Bought an unlock chip arrived quick… Bought an unlock chip arrived quick good instructions, pretty legit.

Waiting weeks Its been over 2 weeks since I placed my order, order went in on a Wednesday I was quoted 1-48hrs , I emailed Saturday inquiring on the status kf my order and rwcieved an email Monday from Shades saying they didn't process orders over the weekend, I waited 2 more days tried calling again, then emailed again and received a return email the following day saying it qould be ready the next...still waiting...calling the service number is pointless as it goes to voicemail directly but the mailbox ia full so you can't leave a message...you're left with only emails to communicate and you're forced to wait days for a response that way....I requested a refunds...we'll see how long that takes

Worst company ever. Customer service is a joke. Made my purchase December 14th tried to unlock my phone with multiple techs, they all weren't helpful, the code didn't even work, etc. I contacted customer service multiple times and it's a cat and mouse game with when they feel like answering. I've given my email, phone number, and order number. It's been almost 2 months, I spent $20 at my phone company store to try to get the phone to work, $50 for a code that didn't even work, and now I'm frustrated it's been this long. This "company" Is a joke and I will make sure no one I know will do business with them ever again.