Marion Watkinson
GBPaid £9.95 but no reduction in ads so… Paid £9.95 but no reduction in ads so cancelled only to find that they were trying to bill me every month. Arranged a chargeback with my bank and a block on the monthly fee but each and every month they try and take a payment which my bank blocks.
Steve
GBI paid for Adblock Premium I paid for Adblock Premium. However, I regularly (every day or two) find that it reverts to the free version. I have to go through the process of "Upgrading" and then select I have already upgraded, put in my Paypal email address, wait for a new verification code, enter the code and then set all the options I want to use. I contacted Customer Service (ticket 263916) and was told that developers are working on a fix but no estimated fix date. Can I have a refund - no, I can't, apparently. Wasted my money
Steve M
GBThis is a total scam does not do what… This is a total scam does not do what it proclaims to do. I lodge my complaint and requested that they cancel the account and a give me full refund. They did everything within their power to persuade me not to cancel what I thought to be a yearly subscription which turned out to be monthly. They offered several reductions in the fee, several three months. I insisted that I wanted a full refund and to cancel the account. They cancelled my subscription but failed to give me a refund as promised. Then they bombard you with emails asking you to reinstate your account Total and outright scam
Trevor Snowdon
NZThey usually work, but think twice about using them. It seems these ad blocks are sometimes effective, but free sports streaming sites, for instance, can now obviously detect your ad blocker, so you don't get past go. The other thing people need to think about is that a lot of free sites we access are free because they have ads - but if everybody has an ad blocker, such free sites are no longer viable and will go out of business eventually. The reply to my comment by AdBlock is appreciated and makes sense. I don't mind ads on free sites as long as they are not too intrusive or try to hi-jack you to somewhere else!
Jaimini Shah
GBTerrible! Absolutely terrible! Honestly the most pathetic customer service after I realised that some random PayPal monthly payment was setup at different costs. Cancelled the PayPal payments and now they refuse to give me my money back. Not worth speaking to their customer service as they are like continuous robots that respond with the same email on a continuous loop despite providing evidence of the charges. Not worth using the service, just watch with ads as the application itself doesn't even work anyway.