I had to figure out that Adblock VPN… I had to figure out that Adblock VPN does not work with Linux OS. Yet they take your money. When asking for assistance you'll get a bot, or a self-help screen. Customer service is virtually non-existent.

Terrible! Absolutely terrible! Honestly the most pathetic customer service after I realised that some random PayPal monthly payment was setup at different costs. Cancelled the PayPal payments and now they refuse to give me my money back. Not worth speaking to their customer service as they are like continuous robots that respond with the same email on a continuous loop despite providing evidence of the charges. Not worth using the service, just watch with ads as the application itself doesn't even work anyway.

I paid for Adblock Premium I paid for Adblock Premium. However, I regularly (every day or two) find that it reverts to the free version. I have to go through the process of "Upgrading" and then select I have already upgraded, put in my Paypal email address, wait for a new verification code, enter the code and then set all the options I want to use. I contacted Customer Service (ticket 263916) and was told that developers are working on a fix but no estimated fix date. Can I have a refund - no, I can't, apparently. Wasted my money

I bought Premium because it promised to… I bought Premium because it promised to block floating video/popup ads, but it didn't deliver on their promises. I asked for a refund and got a reply and my money back within less than 24h. I am happy with the cusomer support and will continue to use the free version until I have a reason to upgrade, or find something better.

Updating a negative review Last month I downloaded Total AdBlock by mistake, believing it was an upgrade of the 5-star Edge AdBlock. Although I was puzzled by the split in reviews - either 5-star or 1-star with few ratings in between - based on my positive experience with Edge AdBlock, I downloaded the extension anyway. It did not go well! Miscellaneous, non-stop ads filled the entire screen, and ads for Total AdBlock itself popped up on virtually every click. Frustrated, I disabled both extensions. The relief was overwhelming! I left a 1-star review! Not until I chatted online with an agent did I realize that there are two ad block extensions with similar names. I have re-enabled the Edge version and continue to be 5-star happy with it.