Terrible! Absolutely terrible! Honestly the most pathetic customer service after I realised that some random PayPal monthly payment was setup at different costs. Cancelled the PayPal payments and now they refuse to give me my money back. Not worth speaking to their customer service as they are like continuous robots that respond with the same email on a continuous loop despite providing evidence of the charges. Not worth using the service, just watch with ads as the application itself doesn't even work anyway.

I paid for Adblock Premium I paid for Adblock Premium. However, I regularly (every day or two) find that it reverts to the free version. I have to go through the process of "Upgrading" and then select I have already upgraded, put in my Paypal email address, wait for a new verification code, enter the code and then set all the options I want to use. I contacted Customer Service (ticket 263916) and was told that developers are working on a fix but no estimated fix date. Can I have a refund - no, I can't, apparently. Wasted my money

Adblock now spams users with ads. Adblock now spams users with ads. Have been sending them them a £10 monthly direct debit donation for 3 years, but today have stopped it. Adblock is now showing pop-up adverts for "Premium" version of Adblock near the top right of the screen, and today it opened up a new window promoting the cookie blocking feature. Adblock is now doing the what it says it prevents.... Popup Ads.

They usually work, but think twice about using them. It seems these ad blocks are sometimes effective, but free sports streaming sites, for instance, can now obviously detect your ad blocker, so you don't get past go. The other thing people need to think about is that a lot of free sites we access are free because they have ads - but if everybody has an ad blocker, such free sites are no longer viable and will go out of business eventually. The reply to my comment by AdBlock is appreciated and makes sense. I don't mind ads on free sites as long as they are not too intrusive or try to hi-jack you to somewhere else!

I bought Premium because it promised to… I bought Premium because it promised to block floating video/popup ads, but it didn't deliver on their promises. I asked for a refund and got a reply and my money back within less than 24h. I am happy with the cusomer support and will continue to use the free version until I have a reason to upgrade, or find something better.