Jaimini Shah
GBTerrible! Absolutely terrible! Honestly the most pathetic customer service after I realised that some random PayPal monthly payment was setup at different costs. Cancelled the PayPal payments and now they refuse to give me my money back. Not worth speaking to their customer service as they are like continuous robots that respond with the same email on a continuous loop despite providing evidence of the charges. Not worth using the service, just watch with ads as the application itself doesn't even work anyway.
Marion Watkinson
GBPaid £9.95 but no reduction in ads so… Paid £9.95 but no reduction in ads so cancelled only to find that they were trying to bill me every month. Arranged a chargeback with my bank and a block on the monthly fee but each and every month they try and take a payment which my bank blocks.
Louis Mendoza
GBI had to figure out that Adblock VPN… I had to figure out that Adblock VPN does not work with Linux OS. Yet they take your money. When asking for assistance you'll get a bot, or a self-help screen. Customer service is virtually non-existent.
Steve
GBI paid for Adblock Premium I paid for Adblock Premium. However, I regularly (every day or two) find that it reverts to the free version. I have to go through the process of "Upgrading" and then select I have already upgraded, put in my Paypal email address, wait for a new verification code, enter the code and then set all the options I want to use. I contacted Customer Service (ticket 263916) and was told that developers are working on a fix but no estimated fix date. Can I have a refund - no, I can't, apparently. Wasted my money
Savana Verwey
NZBeware keeps charging after unsubscribing Installed the app was charged 14.99 cancelled the subscription as adblocks instructions for iPhone then noticed was charged again even though I’m unsubscribed according to the app. I had to create an account on the Adblock website and unsubscribe again from there. From the reviews I can see this happens to most people. Unsubscribing the way they tell you to doesn’t stop them charging you.