Jaimini Shah
GBTerrible! Absolutely terrible! Honestly the most pathetic customer service after I realised that some random PayPal monthly payment was setup at different costs. Cancelled the PayPal payments and now they refuse to give me my money back. Not worth speaking to their customer service as they are like continuous robots that respond with the same email on a continuous loop despite providing evidence of the charges. Not worth using the service, just watch with ads as the application itself doesn't even work anyway.
Priscilla Zink
GBUpdating a negative review Last month I downloaded Total AdBlock by mistake, believing it was an upgrade of the 5-star Edge AdBlock. Although I was puzzled by the split in reviews - either 5-star or 1-star with few ratings in between - based on my positive experience with Edge AdBlock, I downloaded the extension anyway. It did not go well! Miscellaneous, non-stop ads filled the entire screen, and ads for Total AdBlock itself popped up on virtually every click. Frustrated, I disabled both extensions. The relief was overwhelming! I left a 1-star review! Not until I chatted online with an agent did I realize that there are two ad block extensions with similar names. I have re-enabled the Edge version and continue to be 5-star happy with it.
Marion Watkinson
GBPaid £9.95 but no reduction in ads so… Paid £9.95 but no reduction in ads so cancelled only to find that they were trying to bill me every month. Arranged a chargeback with my bank and a block on the monthly fee but each and every month they try and take a payment which my bank blocks.
Steve
GBI paid for Adblock Premium I paid for Adblock Premium. However, I regularly (every day or two) find that it reverts to the free version. I have to go through the process of "Upgrading" and then select I have already upgraded, put in my Paypal email address, wait for a new verification code, enter the code and then set all the options I want to use. I contacted Customer Service (ticket 263916) and was told that developers are working on a fix but no estimated fix date. Can I have a refund - no, I can't, apparently. Wasted my money
Holden Zenker
GBAdBlock is great and definitely NOT Total AdBlock It's unfortunate to see so many naïve people leaving reviews for Total AdBlock here, when the actual AdBlock program is so great. I've used the real AdBlock for close to a decade now, and recently signed up for their VPN beta as well. The AdBlock team has always made a great product for free, and only ever asked for the occasional donation. Keep up the good work and down with Total AdBlock!