TrueCar, Inc.

1401 Ocean, Suite 300, 90401, Santa Monica, CA, United States
http://truecar.com
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2.75
Based on 20 Reviews

5

40.00%

4

0.00%

3

5.00%

2

5.00%

1

50.00%
About TrueCar, Inc.

TrueCar is a leading automotive digital marketplace that seeks to make car buying and selling easy, transparent and efficient. From discovery to delivery, consumers can use TrueCar to explore new and used vehicles from an expansive, cross-brand selection of inventory from our vast network of Certified Dealers. Founded in 2005, TrueCar has built a trusted brand and a strong reputation for providing consumers with useful tools, research, market context and pricing transparency as they embark on their car-buying journey. The Company is bringing more of the purchasing process online by allowing consumers to find a new or used vehicle that is right for them, secure financing, sell or trade-in their current vehicle and complete their purchase with a reputable dealer all from the comfort of their home. TrueCar powers auto-buying programs for more than 250 leading brands, including Sam's Club, Navy Federal Credit Union and American Express. We partner with our Certified Dealers to help millions of consumers find the right new or used vehicle that meets their needs, delivering a great consumer experience that is personalized and efficient.

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Not a Sucker
GB

Truecar is worthless How can anyone give this scam site more than 1 star, although 0 is more appropriate. You put in your requirements, they tell what dealers have regardless of whether it’s a good match or not. Then the dealer adds on all kinds of BS charges like $1149 dealer prep, $999 ceramic coating and my favorite nitrogen filled tires. Hello, air is 80% nitrogen. I just got a quote from Truecar for $38,760 for a car. The dealer added on $3,000 in BS charges - that’s 8% of the original quote. Absolutely worthless.

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Alejandro Ag
GB

Got approved and my credit checked but the car wasn't even available Went through the buying process and everything got approved, got my credit inquiry and the next day I got a call from the dealership letting me know they no longer where working with True Car but I could get it from them If I fly 1600 miles to get it myself and get another hard inquiry, No help from TrueCar to find another car or find options all they said was to have my credit checked for another car if interested so no thank you.

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Cheryl
GB

Emails & calls I do not like having car dealers calling, emailing or calling when I am only LOOKING/SEARCHING!! Additionally, why are you notifying dealers when I am only looking or searching? I had 6 calls & 6 emails from 1 dealership for 1 car I marked. I marked them so I could FIND them again to compare to others. Perhaps there needs to be an update to your software?

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Vince PREVOST
GB

Pricing transparency!! Not even close Pricing transparency!!! Until you are ready to buy and made arrangements. Suddenly the price goes up $5,000 from what was quoted. As dealer add market adjustment and other accessories fees. Totally inaccurate pricing info just to bait consumers.

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Buddy Bautista
GB

TRUECAR does not come true. TRUECAR does not give the consumer a complete information about the vehicle regarding prices, fees, rebates and car loan interest rates available and applicable. It does not give you the nearest dealership that exists after entering your zip code. It only has those dealerships that may have registered and/or paid a fee with TRUECAR.

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