Emails & calls I do not like having car dealers calling, emailing or calling when I am only LOOKING/SEARCHING!! Additionally, why are you notifying dealers when I am only looking or searching? I had 6 calls & 6 emails from 1 dealership for 1 car I marked. I marked them so I could FIND them again to compare to others. Perhaps there needs to be an update to your software?

Got approved and my credit checked but the car wasn't even available Went through the buying process and everything got approved, got my credit inquiry and the next day I got a call from the dealership letting me know they no longer where working with True Car but I could get it from them If I fly 1600 miles to get it myself and get another hard inquiry, No help from TrueCar to find another car or find options all they said was to have my credit checked for another car if interested so no thank you.

Not up front pricing The whole point of the site is that you supposedly get a price that the dealer will honor when you take them your quote. Spoiler alert - they don't (honor the price). It is just another pile of people through the door for the sales guys. I am sure TrueCar is aware. Given the supposed model you would expect them to follow-up with consumers to ask if they got the promised price. But the dealers are the customers so they keep quiet and keep the checks coming in.

Twice used for car & pickup purchase satisfied The dealers almost always reach out to me even if they do not have the car i am looking for. I have used TrueCar for 2 searches and purchased from dealers who responded from TrueCar. There was a challenge on my search for my 2017 Ridgeline when Jenkins Honda (Florida) did not want to honor the TrueCar price and started adding on additional fees. We resolved the situation before I walked away. It was very frustrating and time consuming to say the least.

Very helpful and grateful but… Very helpful and grateful but unfortunately I'm having a hard time trying to get the new Tacoma of my choice. Our son is a finance manager at a Toyota dealership he put in a preference to Toyota for a 2022 Tacoma TRD Sport 4x4 in Blue Crush and they are sending every color but blue. Its crazy but I'm hanging in there. We are also talking to other dealers. We will only buy from a dealer that is NOT charging anything over MSRP there's dealers out there you just have to find them.