Used TrueCar thru NFCU to research and… Used TrueCar thru NFCU to research and tentatively purchase a Toyota Tundra. The "certified" dealer in central Florida had two vehicles listed that I tried to get pre-approved for. In both cases the NFCU portal refused to proceed because the listed VIN#'s couldn't be verified. Called the dealer and was told those VIN#'s showed as invalid because they were already "reserved" for other customers. Of course, they would gladly help me find another significantly higher priced vehicle they actually had in their inventory. Not a trust inspiring experience, to say the least (both for TueCar or the "certified" dealer).

Great experience with TrueCar True Car was the right balance between high margin no haggle options, e.g., Carvana/Carmax and time intensive old school option of walking car lots and haggling with sales staff to try and negotiate a good deal. The last car I purchased prior to this transaction was fully online, but was a new car. For used cars in particular, I searched all the major services and found True Car to be the best balance overall.

Got approved and my credit checked but the car wasn't even available Went through the buying process and everything got approved, got my credit inquiry and the next day I got a call from the dealership letting me know they no longer where working with True Car but I could get it from them If I fly 1600 miles to get it myself and get another hard inquiry, No help from TrueCar to find another car or find options all they said was to have my credit checked for another car if interested so no thank you.

Truecar is worthless How can anyone give this scam site more than 1 star, although 0 is more appropriate. You put in your requirements, they tell what dealers have regardless of whether it’s a good match or not. Then the dealer adds on all kinds of BS charges like $1149 dealer prep, $999 ceramic coating and my favorite nitrogen filled tires. Hello, air is 80% nitrogen. I just got a quote from Truecar for $38,760 for a car. The dealer added on $3,000 in BS charges - that’s 8% of the original quote. Absolutely worthless.

Emails & calls I do not like having car dealers calling, emailing or calling when I am only LOOKING/SEARCHING!! Additionally, why are you notifying dealers when I am only looking or searching? I had 6 calls & 6 emails from 1 dealership for 1 car I marked. I marked them so I could FIND them again to compare to others. Perhaps there needs to be an update to your software?