Robert Hawryluk
GBNot up front pricing The whole point of the site is that you supposedly get a price that the dealer will honor when you take them your quote. Spoiler alert - they don't (honor the price). It is just another pile of people through the door for the sales guys. I am sure TrueCar is aware. Given the supposed model you would expect them to follow-up with consumers to ask if they got the promised price. But the dealers are the customers so they keep quiet and keep the checks coming in.
Rob M
GBTwice used for car & pickup purchase satisfied The dealers almost always reach out to me even if they do not have the car i am looking for. I have used TrueCar for 2 searches and purchased from dealers who responded from TrueCar. There was a challenge on my search for my 2017 Ridgeline when Jenkins Honda (Florida) did not want to honor the TrueCar price and started adding on additional fees. We resolved the situation before I walked away. It was very frustrating and time consuming to say the least.
David H
GBVery helpful and grateful but… Very helpful and grateful but unfortunately I'm having a hard time trying to get the new Tacoma of my choice. Our son is a finance manager at a Toyota dealership he put in a preference to Toyota for a 2022 Tacoma TRD Sport 4x4 in Blue Crush and they are sending every color but blue. Its crazy but I'm hanging in there. We are also talking to other dealers. We will only buy from a dealer that is NOT charging anything over MSRP there's dealers out there you just have to find them.
Joe Couto
GBUsed TrueCar thru NFCU to research and… Used TrueCar thru NFCU to research and tentatively purchase a Toyota Tundra. The "certified" dealer in central Florida had two vehicles listed that I tried to get pre-approved for. In both cases the NFCU portal refused to proceed because the listed VIN#'s couldn't be verified. Called the dealer and was told those VIN#'s showed as invalid because they were already "reserved" for other customers. Of course, they would gladly help me find another significantly higher priced vehicle they actually had in their inventory. Not a trust inspiring experience, to say the least (both for TueCar or the "certified" dealer).
Buddy Bautista
GBTRUECAR does not come true. TRUECAR does not give the consumer a complete information about the vehicle regarding prices, fees, rebates and car loan interest rates available and applicable. It does not give you the nearest dealership that exists after entering your zip code. It only has those dealerships that may have registered and/or paid a fee with TRUECAR.