Thomas Balsamo
GBSales Manager tried his hardest to… Sales Manager tried his hardest to charge me additional charges as possible. I had to pay very close attention. It was a very stressful experience, dealing with Roman. With his multiple attempts to charge me additional charges. I did not appreciate this. I used true car once before, no such hassles!
Robert Hawryluk
GBNot up front pricing The whole point of the site is that you supposedly get a price that the dealer will honor when you take them your quote. Spoiler alert - they don't (honor the price). It is just another pile of people through the door for the sales guys. I am sure TrueCar is aware. Given the supposed model you would expect them to follow-up with consumers to ask if they got the promised price. But the dealers are the customers so they keep quiet and keep the checks coming in.
Alejandro Ag
GBGot approved and my credit checked but the car wasn't even available Went through the buying process and everything got approved, got my credit inquiry and the next day I got a call from the dealership letting me know they no longer where working with True Car but I could get it from them If I fly 1600 miles to get it myself and get another hard inquiry, No help from TrueCar to find another car or find options all they said was to have my credit checked for another car if interested so no thank you.
David H
GBVery helpful and grateful but… Very helpful and grateful but unfortunately I'm having a hard time trying to get the new Tacoma of my choice. Our son is a finance manager at a Toyota dealership he put in a preference to Toyota for a 2022 Tacoma TRD Sport 4x4 in Blue Crush and they are sending every color but blue. Its crazy but I'm hanging in there. We are also talking to other dealers. We will only buy from a dealer that is NOT charging anything over MSRP there's dealers out there you just have to find them.
Dale
GBIT’S NOT QUICK & EASY TO REVIEW CARS FOR SALE ON TRUECAR.COM For car buyers truecar.com looks good at first use, BUT BEWARE, because if you want to contact the actual seller (they are a conduit for dealers) you have to click on “get actual price” and then go through a whole process to sign up, during which you are asked to give your name, address, phone, etc. and agree to their Terms and Conditions. After that the dealer/seller calls and texts you whether you asked them to or not!! Time-consuming and irritating, when True Cars could simply put the dealer name/phone on the front page of the listing info.