TrueCar, Inc.

1401 Ocean, Suite 300, 90401, Santa Monica, CA, United States
http://truecar.com
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2.75
Based on 20 Reviews

5

40.00%

4

0.00%

3

5.00%

2

5.00%

1

50.00%
About TrueCar, Inc.

TrueCar is a leading automotive digital marketplace that seeks to make car buying and selling easy, transparent and efficient. From discovery to delivery, consumers can use TrueCar to explore new and used vehicles from an expansive, cross-brand selection of inventory from our vast network of Certified Dealers. Founded in 2005, TrueCar has built a trusted brand and a strong reputation for providing consumers with useful tools, research, market context and pricing transparency as they embark on their car-buying journey. The Company is bringing more of the purchasing process online by allowing consumers to find a new or used vehicle that is right for them, secure financing, sell or trade-in their current vehicle and complete their purchase with a reputable dealer all from the comfort of their home. TrueCar powers auto-buying programs for more than 250 leading brands, including Sam's Club, Navy Federal Credit Union and American Express. We partner with our Certified Dealers to help millions of consumers find the right new or used vehicle that meets their needs, delivering a great consumer experience that is personalized and efficient.

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Gary DeGruttola
GB

Don’t believe the TrueCar Cash Offer… Don’t believe the TrueCar Cash Offer service. They let “certified” dealers on their platform who offer prices within KBB traded in ranges so they look legit. Then when you accept their offer they drop the price significantly and start telling you the the new price represents the going auction price for your car AND they do drop the price without even looking it over. This bait and switch tactic is bush league. Never would have expected this from TrueCar!!!

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Not a Sucker
GB

Truecar is worthless How can anyone give this scam site more than 1 star, although 0 is more appropriate. You put in your requirements, they tell what dealers have regardless of whether it’s a good match or not. Then the dealer adds on all kinds of BS charges like $1149 dealer prep, $999 ceramic coating and my favorite nitrogen filled tires. Hello, air is 80% nitrogen. I just got a quote from Truecar for $38,760 for a car. The dealer added on $3,000 in BS charges - that’s 8% of the original quote. Absolutely worthless.

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Shaun Andrey
GB

True car as a unique approach in giving… True car has a unique approach in giving the consumer an outlook with reason towards purchasing a vehicle that makes sense for "YOU" ... Never overdone & always standing by your side with YOUR ultimate decision ... WORKS FOR ME . THNX

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David
GB

We were quoted a price on the True… We were quoted a price on the True Value website. We drove for 5hrs and rented a vehicle to get the car. When we arrived they said the car had another offer on it. This was after much communication with the True Value/dealership reps. So disappointed that Sam's Club would allow this sort of unprofessional behavior.

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Cheryl
GB

Emails & calls I do not like having car dealers calling, emailing or calling when I am only LOOKING/SEARCHING!! Additionally, why are you notifying dealers when I am only looking or searching? I had 6 calls & 6 emails from 1 dealership for 1 car I marked. I marked them so I could FIND them again to compare to others. Perhaps there needs to be an update to your software?

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