TrueCar, Inc.

1401 Ocean, Suite 300, 90401, Santa Monica, CA, United States
http://truecar.com
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2.75
Based on 20 Reviews

5

40.00%

4

0.00%

3

5.00%

2

5.00%

1

50.00%
About TrueCar, Inc.

TrueCar is a leading automotive digital marketplace that seeks to make car buying and selling easy, transparent and efficient. From discovery to delivery, consumers can use TrueCar to explore new and used vehicles from an expansive, cross-brand selection of inventory from our vast network of Certified Dealers. Founded in 2005, TrueCar has built a trusted brand and a strong reputation for providing consumers with useful tools, research, market context and pricing transparency as they embark on their car-buying journey. The Company is bringing more of the purchasing process online by allowing consumers to find a new or used vehicle that is right for them, secure financing, sell or trade-in their current vehicle and complete their purchase with a reputable dealer all from the comfort of their home. TrueCar powers auto-buying programs for more than 250 leading brands, including Sam's Club, Navy Federal Credit Union and American Express. We partner with our Certified Dealers to help millions of consumers find the right new or used vehicle that meets their needs, delivering a great consumer experience that is personalized and efficient.

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Rob M
GB

Twice used for car & pickup purchase satisfied The dealers almost always reach out to me even if they do not have the car i am looking for. I have used TrueCar for 2 searches and purchased from dealers who responded from TrueCar. There was a challenge on my search for my 2017 Ridgeline when Jenkins Honda (Florida) did not want to honor the TrueCar price and started adding on additional fees. We resolved the situation before I walked away. It was very frustrating and time consuming to say the least.

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Not a Sucker
GB

Truecar is worthless How can anyone give this scam site more than 1 star, although 0 is more appropriate. You put in your requirements, they tell what dealers have regardless of whether it’s a good match or not. Then the dealer adds on all kinds of BS charges like $1149 dealer prep, $999 ceramic coating and my favorite nitrogen filled tires. Hello, air is 80% nitrogen. I just got a quote from Truecar for $38,760 for a car. The dealer added on $3,000 in BS charges - that’s 8% of the original quote. Absolutely worthless.

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Richard
GB

Great experience with TrueCar True Car was the right balance between high margin no haggle options, e.g., Carvana/Carmax and time intensive old school option of walking car lots and haggling with sales staff to try and negotiate a good deal. The last car I purchased prior to this transaction was fully online, but was a new car. For used cars in particular, I searched all the major services and found True Car to be the best balance overall.

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Vince PREVOST
GB

Pricing transparency!! Not even close Pricing transparency!!! Until you are ready to buy and made arrangements. Suddenly the price goes up $5,000 from what was quoted. As dealer add market adjustment and other accessories fees. Totally inaccurate pricing info just to bait consumers.

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Cheryl
GB

Emails & calls I do not like having car dealers calling, emailing or calling when I am only LOOKING/SEARCHING!! Additionally, why are you notifying dealers when I am only looking or searching? I had 6 calls & 6 emails from 1 dealership for 1 car I marked. I marked them so I could FIND them again to compare to others. Perhaps there needs to be an update to your software?

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