TrueCar, Inc.

1401 Ocean, Suite 300, 90401, Santa Monica, CA, United States
http://truecar.com
Visit this site
image
2.75
Based on 20 Reviews

5

40.00%

4

0.00%

3

5.00%

2

5.00%

1

50.00%
About TrueCar, Inc.

TrueCar is a leading automotive digital marketplace that seeks to make car buying and selling easy, transparent and efficient. From discovery to delivery, consumers can use TrueCar to explore new and used vehicles from an expansive, cross-brand selection of inventory from our vast network of Certified Dealers. Founded in 2005, TrueCar has built a trusted brand and a strong reputation for providing consumers with useful tools, research, market context and pricing transparency as they embark on their car-buying journey. The Company is bringing more of the purchasing process online by allowing consumers to find a new or used vehicle that is right for them, secure financing, sell or trade-in their current vehicle and complete their purchase with a reputable dealer all from the comfort of their home. TrueCar powers auto-buying programs for more than 250 leading brands, including Sam's Club, Navy Federal Credit Union and American Express. We partner with our Certified Dealers to help millions of consumers find the right new or used vehicle that meets their needs, delivering a great consumer experience that is personalized and efficient.

Tags
Contact Info

You need to Login first to submit your review.

image
Buddy Bautista
GB

TRUECAR does not come true. TRUECAR does not give the consumer a complete information about the vehicle regarding prices, fees, rebates and car loan interest rates available and applicable. It does not give you the nearest dealership that exists after entering your zip code. It only has those dealerships that may have registered and/or paid a fee with TRUECAR.

image
Shaun Andrey
GB

True car as a unique approach in giving… True car has a unique approach in giving the consumer an outlook with reason towards purchasing a vehicle that makes sense for "YOU" ... Never overdone & always standing by your side with YOUR ultimate decision ... WORKS FOR ME . THNX

image
Cheryl
GB

Emails & calls I do not like having car dealers calling, emailing or calling when I am only LOOKING/SEARCHING!! Additionally, why are you notifying dealers when I am only looking or searching? I had 6 calls & 6 emails from 1 dealership for 1 car I marked. I marked them so I could FIND them again to compare to others. Perhaps there needs to be an update to your software?

image
Gary DeGruttola
GB

Don’t believe the TrueCar Cash Offer… Don’t believe the TrueCar Cash Offer service. They let “certified” dealers on their platform who offer prices within KBB traded in ranges so they look legit. Then when you accept their offer they drop the price significantly and start telling you the the new price represents the going auction price for your car AND they do drop the price without even looking it over. This bait and switch tactic is bush league. Never would have expected this from TrueCar!!!

image
Joe Couto
GB

Used TrueCar thru NFCU to research and… Used TrueCar thru NFCU to research and tentatively purchase a Toyota Tundra. The "certified" dealer in central Florida had two vehicles listed that I tried to get pre-approved for. In both cases the NFCU portal refused to proceed because the listed VIN#'s couldn't be verified. Called the dealer and was told those VIN#'s showed as invalid because they were already "reserved" for other customers. Of course, they would gladly help me find another significantly higher priced vehicle they actually had in their inventory. Not a trust inspiring experience, to say the least (both for TueCar or the "certified" dealer).

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow