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Trustify360 - Default Title

TrueCar, Inc.

1401 Ocean, Suite 300, 90401, Santa Monica, CA, United States

http://truecar.com

Visit this site

2.75

Based on 20 Reviews

40.00%

0.00%

5.00%

50.00%

About TrueCar, Inc.

TrueCar is a leading automotive digital marketplace that seeks to make car buying and selling easy, transparent and efficient. From discovery to delivery, consumers can use TrueCar to explore new and used vehicles from an expansive, cross-brand selection of inventory from our vast network of Certified Dealers. Founded in 2005, TrueCar has built a trusted brand and a strong reputation for providing consumers with useful tools, research, market context and pricing transparency as they embark on their car-buying journey. The Company is bringing more of the purchasing process online by allowing consumers to find a new or used vehicle that is right for them, secure financing, sell or trade-in their current vehicle and complete their purchase with a reputable dealer all from the comfort of their home. TrueCar powers auto-buying programs for more than 250 leading brands, including Sam's Club, Navy Federal Credit Union and American Express. We partner with our Certified Dealers to help millions of consumers find the right new or used vehicle that meets their needs, delivering a great consumer experience that is personalized and efficient.

Contact Info

http://truecar.com
1401 Ocean, Suite 300, 90401, Santa Monica, CA, United States
[email protected]

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Twice used for car & pickup purchase satisfied The dealers almost always reach out to me even if they do not have the car i am looking for. I have used TrueCar for 2 searches and purchased from dealers who responded from TrueCar. There was a challenge on my search for my 2017 Ridgeline when Jenkins Honda (Florida) did not want to honor the TrueCar price and started adding on additional fees. We resolved the situation before I walked away. It was very frustrating and time consuming to say the least.

Don’t believe the TrueCar Cash Offer… Don’t believe the TrueCar Cash Offer service. They let “certified” dealers on their platform who offer prices within KBB traded in ranges so they look legit. Then when you accept their offer they drop the price significantly and start telling you the the new price represents the going auction price for your car AND they do drop the price without even looking it over. This bait and switch tactic is bush league. Never would have expected this from TrueCar!!!

The car pricing is high and inaccurate This year I planned to buy a couple of cars to upgrade. I bought the first with the help of TrueCar. Now, trying to buy the second one, I started off not using TrueCar. Then, I decided to use TrueCar to get deals. Came to find out, the pricing on TrueCar is higher than the window sticker price. I also just realized that the first car I bought this year reflected with dealer's add-ons on the purchase order. Not sure what is going on, but it gives the impression that TrueCar is not on consumer's side trying to save money in car buying experience.

Sales Manager tried his hardest to… Sales Manager tried his hardest to charge me additional charges as possible. I had to pay very close attention. It was a very stressful experience, dealing with Roman. With his multiple attempts to charge me additional charges. I did not appreciate this. I used true car once before, no such hassles!

Great Car Shopping Experience Great experience! TrueCar.com provided me one central location to review car features, pictures, CarFax info and pricing information. Each Dealer honored the advertised price, no problems or haggling. It was also easy to set up appts to test drive the vehicles. Both Benitez and AutoNation representatives were very good and helpful. I settled on the best car of the two. TrueCar.com saved me time, money and headaches.

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TrueCar, Inc.

http://truecar.com

About TrueCar, Inc.

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Rob M

Gary DeGruttola

Tedjo Liman

Thomas Balsamo

Deborah K P