Tedjo Liman
GBThe car pricing is high and inaccurate This year I planned to buy a couple of cars to upgrade. I bought the first with the help of TrueCar. Now, trying to buy the second one, I started off not using TrueCar. Then, I decided to use TrueCar to get deals. Came to find out, the pricing on TrueCar is higher than the window sticker price. I also just realized that the first car I bought this year reflected with dealer's add-ons on the purchase order. Not sure what is going on, but it gives the impression that TrueCar is not on consumer's side trying to save money in car buying experience.
David
GBWe were quoted a price on the True… We were quoted a price on the True Value website. We drove for 5hrs and rented a vehicle to get the car. When we arrived they said the car had another offer on it. This was after much communication with the True Value/dealership reps. So disappointed that Sam's Club would allow this sort of unprofessional behavior.
Robert Hawryluk
GBNot up front pricing The whole point of the site is that you supposedly get a price that the dealer will honor when you take them your quote. Spoiler alert - they don't (honor the price). It is just another pile of people through the door for the sales guys. I am sure TrueCar is aware. Given the supposed model you would expect them to follow-up with consumers to ask if they got the promised price. But the dealers are the customers so they keep quiet and keep the checks coming in.
David H
GBVery helpful and grateful but… Very helpful and grateful but unfortunately I'm having a hard time trying to get the new Tacoma of my choice. Our son is a finance manager at a Toyota dealership he put in a preference to Toyota for a 2022 Tacoma TRD Sport 4x4 in Blue Crush and they are sending every color but blue. Its crazy but I'm hanging in there. We are also talking to other dealers. We will only buy from a dealer that is NOT charging anything over MSRP there's dealers out there you just have to find them.
Dale
GBIT’S NOT QUICK & EASY TO REVIEW CARS FOR SALE ON TRUECAR.COM For car buyers truecar.com looks good at first use, BUT BEWARE, because if you want to contact the actual seller (they are a conduit for dealers) you have to click on “get actual price” and then go through a whole process to sign up, during which you are asked to give your name, address, phone, etc. and agree to their Terms and Conditions. After that the dealer/seller calls and texts you whether you asked them to or not!! Time-consuming and irritating, when True Cars could simply put the dealer name/phone on the front page of the listing info.