Thomas Balsamo
GBSales Manager tried his hardest to… Sales Manager tried his hardest to charge me additional charges as possible. I had to pay very close attention. It was a very stressful experience, dealing with Roman. With his multiple attempts to charge me additional charges. I did not appreciate this. I used true car once before, no such hassles!
Alejandro Ag
GBGot approved and my credit checked but the car wasn't even available Went through the buying process and everything got approved, got my credit inquiry and the next day I got a call from the dealership letting me know they no longer where working with True Car but I could get it from them If I fly 1600 miles to get it myself and get another hard inquiry, No help from TrueCar to find another car or find options all they said was to have my credit checked for another car if interested so no thank you.
Blayne Long
GBVery professional JP was totally professional and helpful in working with me to find the right Subaru fit....very happy with the whole experience. Alex the Finance guy was also great.
Vince PREVOST
GBPricing transparency!! Not even close Pricing transparency!!! Until you are ready to buy and made arrangements. Suddenly the price goes up $5,000 from what was quoted. As dealer add market adjustment and other accessories fees. Totally inaccurate pricing info just to bait consumers.
Richard
GBGreat experience with TrueCar True Car was the right balance between high margin no haggle options, e.g., Carvana/Carmax and time intensive old school option of walking car lots and haggling with sales staff to try and negotiate a good deal. The last car I purchased prior to this transaction was fully online, but was a new car. For used cars in particular, I searched all the major services and found True Car to be the best balance overall.