Don’t believe the TrueCar Cash Offer… Don’t believe the TrueCar Cash Offer service. They let “certified” dealers on their platform who offer prices within KBB traded in ranges so they look legit. Then when you accept their offer they drop the price significantly and start telling you the the new price represents the going auction price for your car AND they do drop the price without even looking it over. This bait and switch tactic is bush league. Never would have expected this from TrueCar!!!

IT’S NOT QUICK & EASY TO REVIEW CARS FOR SALE ON TRUECAR.COM For car buyers truecar.com looks good at first use, BUT BEWARE, because if you want to contact the actual seller (they are a conduit for dealers) you have to click on “get actual price” and then go through a whole process to sign up, during which you are asked to give your name, address, phone, etc. and agree to their Terms and Conditions. After that the dealer/seller calls and texts you whether you asked them to or not!! Time-consuming and irritating, when True Cars could simply put the dealer name/phone on the front page of the listing info.

I've used True Car three times I've used True Car three times. Using the program made the process of finding a new or used car easy. You have the freedom to find the car you want and can afford. There's no sales person hassling you or changing your mind out of the car you want. The program made it easy. I just helped my sister get a 2022 Chevrolet Malibu with is program and she is very satisfied and happy. TrueCar is the way to go when looking for a car.

Emails & calls I do not like having car dealers calling, emailing or calling when I am only LOOKING/SEARCHING!! Additionally, why are you notifying dealers when I am only looking or searching? I had 6 calls & 6 emails from 1 dealership for 1 car I marked. I marked them so I could FIND them again to compare to others. Perhaps there needs to be an update to your software?

Not up front pricing The whole point of the site is that you supposedly get a price that the dealer will honor when you take them your quote. Spoiler alert - they don't (honor the price). It is just another pile of people through the door for the sales guys. I am sure TrueCar is aware. Given the supposed model you would expect them to follow-up with consumers to ask if they got the promised price. But the dealers are the customers so they keep quiet and keep the checks coming in.