TrueCar, Inc.

1401 Ocean, Suite 300, 90401, Santa Monica, CA, United States
http://truecar.com
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2.75
Based on 20 Reviews

5

40.00%

4

0.00%

3

5.00%

2

5.00%

1

50.00%
About TrueCar, Inc.

TrueCar is a leading automotive digital marketplace that seeks to make car buying and selling easy, transparent and efficient. From discovery to delivery, consumers can use TrueCar to explore new and used vehicles from an expansive, cross-brand selection of inventory from our vast network of Certified Dealers. Founded in 2005, TrueCar has built a trusted brand and a strong reputation for providing consumers with useful tools, research, market context and pricing transparency as they embark on their car-buying journey. The Company is bringing more of the purchasing process online by allowing consumers to find a new or used vehicle that is right for them, secure financing, sell or trade-in their current vehicle and complete their purchase with a reputable dealer all from the comfort of their home. TrueCar powers auto-buying programs for more than 250 leading brands, including Sam's Club, Navy Federal Credit Union and American Express. We partner with our Certified Dealers to help millions of consumers find the right new or used vehicle that meets their needs, delivering a great consumer experience that is personalized and efficient.

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David H
US

Very helpful and grateful but… Very helpful and grateful but unfortunately I'm having a hard time trying to get the new Tacoma of my choice. Our son is a finance manager at a Toyota dealership he put in a preference to Toyota for a 2022 Tacoma TRD Sport 4x4 in Blue Crush and they are sending every color but blue. Its crazy but I'm hanging in there. We are also talking to other dealers. We will only buy from a dealer that is NOT charging anything over MSRP there's dealers out there you just have to find them.

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Cheryl
US

Emails & calls I do not like having car dealers calling, emailing or calling when I am only LOOKING/SEARCHING!! Additionally, why are you notifying dealers when I am only looking or searching? I had 6 calls & 6 emails from 1 dealership for 1 car I marked. I marked them so I could FIND them again to compare to others. Perhaps there needs to be an update to your software?

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Deborah K P
US

Great Car Shopping Experience Great experience! TrueCar.com provided me one central location to review car features, pictures, CarFax info and pricing information. Each Dealer honored the advertised price, no problems or haggling. It was also easy to set up appts to test drive the vehicles. Both Benitez and AutoNation representatives were very good and helpful. I settled on the best car of the two. TrueCar.com saved me time, money and headaches.

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Buddy Bautista
US

TRUECAR does not come true. TRUECAR does not give the consumer a complete information about the vehicle regarding prices, fees, rebates and car loan interest rates available and applicable. It does not give you the nearest dealership that exists after entering your zip code. It only has those dealerships that may have registered and/or paid a fee with TRUECAR.

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Thomas Balsamo
US

Sales Manager tried his hardest to… Sales Manager tried his hardest to charge me additional charges as possible. I had to pay very close attention. It was a very stressful experience, dealing with Roman. With his multiple attempts to charge me additional charges. I did not appreciate this. I used true car once before, no such hassles!

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