Full refund I bought a report about a person for 1.99€. Awesome report, everything was there. However, I didn't know that I had not only bought the report, but also a subscription for 29.95€. I wrote to customer support, and after a few seconds, a response was already there. I explained the problem, and I got a full refund, as I hadn't used the advantages of the subscription and had only looked at the report of the person for 1.99€. I am extremely satisfied, and I am definitely recommending Spokeo :)

Misleading advertisement Misleading advertisement! Advertises obtaining a name for a phone number but after paying, was not delivered unless i got the subscription.

Usually when you pay and choose a free… Usually when you pay and choose a free trial if you cancel before the trial i have always been able to continue to use for the trial. Not with this once you cancel the trial ends right then, there was nothing I seen that told me about this. I loved the fact the site was easy to use I found a long, long lost friend.

Evil company Evil company. Tricks customers to subscription when buyimg single report. No notification before card is charged. No refund policy. Stay away.

Be careful!! I requested to receive name and surname associated to a mobile number, I've been said "there was a name and surname", I've been brought to make a subscription in order to know name and surname after paying 0,95 cents and so 1. Spokeo informed me there was no name and surname associated 2. I discovered there was a monthly fee. This is illegal and tricky, I have been stolen deceitfully 0,95 cents. After all this they tried unsuccessfully to take other 29 euros from my card. I noticed that they have already done this to thousands of people, as can already be seen from the many reports. I took steps to report them on all possible channels and block them where appropriate.