Great customer service Great customer service, I'm a repeated customer and I think the service is very good

Mixed Feelings - Great Support but Server Issues So my feelings are mixed. The support has truly been EXCELLENT. They always respond within minutes, at any time of the day. If it were only this, I would give 5-stars easy. The problem is that my server often will not respond to my connection requests. In the last 4 months or so, I have put in 9 or 10 such tickets, regarding being unable to connect to the server. I wish they could find a more permanent solution to the problem, because other than this, I love when it's working.

They are the worst according to my experince They are the worst according to my experience. I order their VPS service. After some time, they didn't activate my service. They asked me to submit pictures of my card for verification purposes. I told them, I made this purchase from my virtual card & my organization doesn't allow me to take screenshots. I, however, submitted them my account statement where the transaction details & card used for that purchase were mentioned clearly. However, in the end, they cancel my service & my money hasn't been refunded yet.

worst. support. ever. GreenCloud 01/13/2024: UPDATE: The case has been submitted to Better Business Bureau. They are in the process of reaching out to these scammers to see if they respond. 12/22/2023: This is the worst support I have ever experienced. The service is not delivered and they are refusing to refund. I had to open a claim with the Better Business Bureau. Unclear if they will be successful. Just avoid problems and avoid this poorly executed company.

First Experience, Great Start I've only recently started using it, great first experience! While my purchase flagged the verification system, the support staff were super friendly and almost instantly got me verified once I provided the info needed. The VPS is cheap, and I got access to it instantly! Great first experience so far, will recommend to others (already have referred one) :)