Great customer service Great customer service, I'm a repeated customer and I think the service is very good

I have 5 vps servers with… I have 5 vps servers with Greencloudvps. 4 in the UK and 1 in Singapore. All have had zero downtime. They are reliable and have high hardware specifications that meet my requirements. Support is always quick to respond and helpful.

Cheap price but bad customer service, bad network very often lose network and downtime. I bought 3 VPS here and used it for 1 month, I lost my internet connection for 20 hours, my entire website crashed, leading to the SEO ranking of my client's website being downgraded. I asked for a refund but they slandered me with 3 accounts and suspended my 3 VPS, as well as they locked my account. Don't waste your money on a bad service like this.

Great VPS services, being using them for 2 years and still a happy user The first time I saw GreenCloudVPS is when I am looking for a Japan based VPS server. Seeing that their plan is value for money, I have them a try and I am using them ever since. The VPS resources is dedicated and fast, their geographical locations is great and they have servers where many other VPS provider does not have. I will recommend them to whoever needs to have VPS.

Mixed Feelings - Great Support but Server Issues So my feelings are mixed. The support has truly been EXCELLENT. They always respond within minutes, at any time of the day. If it were only this, I would give 5-stars easy. The problem is that my server often will not respond to my connection requests. In the last 4 months or so, I have put in 9 or 10 such tickets, regarding being unable to connect to the server. I wish they could find a more permanent solution to the problem, because other than this, I love when it's working.