Andreas Hartenfeller
DEFrom scheduled maintenance, to emergency maintenance to non working VPS Started using GreenCloudVPS in August 2023. Order process, provisioning of VPS quick and without any issues. Then: 19.09.2023 - E-Mail notification of scheduled maintenance on 22.09.2023 for an OS Update. Expected downtime 30 minutes - 1 hour. 22.09.2023 - OS Update took place (downtime 58 minutes) 22.09.2023 - VPS went online, offline, online several times 22.09.2023 - Received e-mail notification about an emergency maintenance on node. RAID card needed to be reseated. Rebuild started. 26.09.2023 - Rebuild of RAID completed, but VPS not booting anymore. Since I did not use the service that long and have not stored a lot of data, I did not even bother to get some of my data via some extensive rescue action back. Fresh re-install and moved on to a more reliable provider. If you can afford a downtime of almost 5 days, GreenCloudVPS is the way to go. 2 Stars for the quick and friendly ticket support. During the whole incident, the status at status.greencloudvps.com was indicating a 100% uptime (in my case Amsterdam). I have no idea if the status is about their systems or if the city Amsterdam is up and running ;)
John Han
SGBad service, VPS's internet is often downtime I bought a VPS here, but on July 30, 2023, the VPS had a network connection error and flickered for 3 days. I can't access my website cost me a lot of money running ads and no results. Very bad customer service, you guys should be careful when using the service here.
Muhammad Numan
PKThey are the worst according to my experince They are the worst according to my experience. I order their VPS service. After some time, they didn't activate my service. They asked me to submit pictures of my card for verification purposes. I told them, I made this purchase from my virtual card & my organization doesn't allow me to take screenshots. I, however, submitted them my account statement where the transaction details & card used for that purchase were mentioned clearly. However, in the end, they cancel my service & my money hasn't been refunded yet.
JK
PLHorrible experience Horrible experience. Due to faulty RAID I lost my VPS and all data is gone. Support service closed the ticket without even trying to help. Stay away from this company!
MF
GBI have 5 vps servers with… I have 5 vps servers with Greencloudvps. 4 in the UK and 1 in Singapore. All have had zero downtime. They are reliable and have high hardware specifications that meet my requirements. Support is always quick to respond and helpful.