John Hansen
DKExtreme low quality and service! There are lots of problems with this VPS provider - Tons of bad reviews on GSA Forum. They claim to have joined forces with another company - however that is completely false! I asked that company directly, and they confirm that they have no reference with greencloudvps. Extreme poor performance in terms of connection speed! Proofs: In this case my Order Number: 4459641377 Paypal Dispute Ticket: PP-003-898-462-179 Transaktionsnr.: 8EN77338YB3542406 - Recieved a non-functional VPS - Extreme poor performance (Memory and connection) - Was faulty already right from the start: - Slow and almost non-existent support - No response. - Rude staff - False statements My advice is to stay far away from this VPS provider! Find another one, that is more stable and customer minded.
Stephen Gordon
GBI'm truly disappointed with… I'm truly disappointed with GreenCloudVPS. I recently paid for a "new" IP address for my VPS as the previous one was flagged as high risk. Greencloud requires $2.00 every time you get a new IP address. I paid it and the new one they gave me is also flagged as high risk! It's frustrating to see that while all my other VPS IPs with them have decent scores of around 65, this particular one is compromised with a high risk score of 93. What's even more aggravating is that when I reached out to them for assistance to fix this, they had the audacity to ask for an additional $2 to replace the faulty IP. This, after I'd just paid for a new one last Friday! It's unacceptable to receive compromised IPs, especially when you're paying for a service you expect to be top-notch. I refuse to be nickel-and-dimed for their oversight. I expected better from GreenCloudVPS.
Andreas Hartenfeller
DEFrom scheduled maintenance, to emergency maintenance to non working VPS Started using GreenCloudVPS in August 2023. Order process, provisioning of VPS quick and without any issues. Then: 19.09.2023 - E-Mail notification of scheduled maintenance on 22.09.2023 for an OS Update. Expected downtime 30 minutes - 1 hour. 22.09.2023 - OS Update took place (downtime 58 minutes) 22.09.2023 - VPS went online, offline, online several times 22.09.2023 - Received e-mail notification about an emergency maintenance on node. RAID card needed to be reseated. Rebuild started. 26.09.2023 - Rebuild of RAID completed, but VPS not booting anymore. Since I did not use the service that long and have not stored a lot of data, I did not even bother to get some of my data via some extensive rescue action back. Fresh re-install and moved on to a more reliable provider. If you can afford a downtime of almost 5 days, GreenCloudVPS is the way to go. 2 Stars for the quick and friendly ticket support. During the whole incident, the status at status.greencloudvps.com was indicating a 100% uptime (in my case Amsterdam). I have no idea if the status is about their systems or if the city Amsterdam is up and running ;)
Jimmy Koo
SGGreat VPS services, being using them for 2 years and still a happy user The first time I saw GreenCloudVPS is when I am looking for a Japan based VPS server. Seeing that their plan is value for money, I have them a try and I am using them ever since. The VPS resources is dedicated and fast, their geographical locations is great and they have servers where many other VPS provider does not have. I will recommend them to whoever needs to have VPS.
Kyle
NLMixed Feelings - Great Support but Server Issues So my feelings are mixed. The support has truly been EXCELLENT. They always respond within minutes, at any time of the day. If it were only this, I would give 5-stars easy. The problem is that my server often will not respond to my connection requests. In the last 4 months or so, I have put in 9 or 10 such tickets, regarding being unable to connect to the server. I wish they could find a more permanent solution to the problem, because other than this, I love when it's working.