From scheduled maintenance, to emergency maintenance to non working VPS Started using GreenCloudVPS in August 2023. Order process, provisioning of VPS quick and without any issues. Then: 19.09.2023 - E-Mail notification of scheduled maintenance on 22.09.2023 for an OS Update. Expected downtime 30 minutes - 1 hour. 22.09.2023 - OS Update took place (downtime 58 minutes) 22.09.2023 - VPS went online, offline, online several times 22.09.2023 - Received e-mail notification about an emergency maintenance on node. RAID card needed to be reseated. Rebuild started. 26.09.2023 - Rebuild of RAID completed, but VPS not booting anymore. Since I did not use the service that long and have not stored a lot of data, I did not even bother to get some of my data via some extensive rescue action back. Fresh re-install and moved on to a more reliable provider. If you can afford a downtime of almost 5 days, GreenCloudVPS is the way to go. 2 Stars for the quick and friendly ticket support. During the whole incident, the status at status.greencloudvps.com was indicating a 100% uptime (in my case Amsterdam). I have no idea if the status is about their systems or if the city Amsterdam is up and running ;)

Great customer service Great customer service, I'm a repeated customer and I think the service is very good

cheating good price, bad service, and terrible grotesque suspension good price, but...... I bought a high-spec VPS, 4-core EPYC CPU, and 12 GB RAM, 2TB storage. the morning of 5 Jan , I use scp command to backup my files from another server, 2 minutes later, I got email "your service suspended", I can't say a word, it was so poor and sad. terrible!! You can never trust Greencloud, never.

Mixed Feelings - Great Support but Server Issues So my feelings are mixed. The support has truly been EXCELLENT. They always respond within minutes, at any time of the day. If it were only this, I would give 5-stars easy. The problem is that my server often will not respond to my connection requests. In the last 4 months or so, I have put in 9 or 10 such tickets, regarding being unable to connect to the server. I wish they could find a more permanent solution to the problem, because other than this, I love when it's working.

worst. support. ever. GreenCloud 01/13/2024: UPDATE: The case has been submitted to Better Business Bureau. They are in the process of reaching out to these scammers to see if they respond. 12/22/2023: This is the worst support I have ever experienced. The service is not delivered and they are refusing to refund. I had to open a claim with the Better Business Bureau. Unclear if they will be successful. Just avoid problems and avoid this poorly executed company.