Cheap price but bad customer service, bad network very often lose network and downtime. I bought 3 VPS here and used it for 1 month, I lost my internet connection for 20 hours, my entire website crashed, leading to the SEO ranking of my client's website being downgraded. I asked for a refund but they slandered me with 3 accounts and suspended my 3 VPS, as well as they locked my account. Don't waste your money on a bad service like this.

Great VPS services, being using them for 2 years and still a happy user The first time I saw GreenCloudVPS is when I am looking for a Japan based VPS server. Seeing that their plan is value for money, I have them a try and I am using them ever since. The VPS resources is dedicated and fast, their geographical locations is great and they have servers where many other VPS provider does not have. I will recommend them to whoever needs to have VPS.

Mixed Feelings - Great Support but Server Issues So my feelings are mixed. The support has truly been EXCELLENT. They always respond within minutes, at any time of the day. If it were only this, I would give 5-stars easy. The problem is that my server often will not respond to my connection requests. In the last 4 months or so, I have put in 9 or 10 such tickets, regarding being unable to connect to the server. I wish they could find a more permanent solution to the problem, because other than this, I love when it's working.

Terrible servers Terrible servers, constantly crashing, and I was sending a ticket to support daily. They also won't offer a refund after forcing you to pay 3 months in advance, so good luck. Spend your money with a better company that doesn't give out faulty server after server and mask the IP's to look like they're in the cities they say.

I'm truly disappointed with… I'm truly disappointed with GreenCloudVPS. I recently paid for a "new" IP address for my VPS as the previous one was flagged as high risk. Greencloud requires $2.00 every time you get a new IP address. I paid it and the new one they gave me is also flagged as high risk! It's frustrating to see that while all my other VPS IPs with them have decent scores of around 65, this particular one is compromised with a high risk score of 93. What's even more aggravating is that when I reached out to them for assistance to fix this, they had the audacity to ask for an additional $2 to replace the faulty IP. This, after I'd just paid for a new one last Friday! It's unacceptable to receive compromised IPs, especially when you're paying for a service you expect to be top-notch. I refuse to be nickel-and-dimed for their oversight. I expected better from GreenCloudVPS.