worst. support. ever. GreenCloud 01/13/2024: UPDATE: The case has been submitted to Better Business Bureau. They are in the process of reaching out to these scammers to see if they respond. 12/22/2023: This is the worst support I have ever experienced. The service is not delivered and they are refusing to refund. I had to open a claim with the Better Business Bureau. Unclear if they will be successful. Just avoid problems and avoid this poorly executed company.

Great customer service Great customer service, I'm a repeated customer and I think the service is very good

They are the worst according to my experince They are the worst according to my experience. I order their VPS service. After some time, they didn't activate my service. They asked me to submit pictures of my card for verification purposes. I told them, I made this purchase from my virtual card & my organization doesn't allow me to take screenshots. I, however, submitted them my account statement where the transaction details & card used for that purchase were mentioned clearly. However, in the end, they cancel my service & my money hasn't been refunded yet.

Bad service, VPS's internet is often downtime I bought a VPS here, but on July 30, 2023, the VPS had a network connection error and flickered for 3 days. I can't access my website cost me a lot of money running ads and no results. Very bad customer service, you guys should be careful when using the service here.

I'm truly disappointed with… I'm truly disappointed with GreenCloudVPS. I recently paid for a "new" IP address for my VPS as the previous one was flagged as high risk. Greencloud requires $2.00 every time you get a new IP address. I paid it and the new one they gave me is also flagged as high risk! It's frustrating to see that while all my other VPS IPs with them have decent scores of around 65, this particular one is compromised with a high risk score of 93. What's even more aggravating is that when I reached out to them for assistance to fix this, they had the audacity to ask for an additional $2 to replace the faulty IP. This, after I'd just paid for a new one last Friday! It's unacceptable to receive compromised IPs, especially when you're paying for a service you expect to be top-notch. I refuse to be nickel-and-dimed for their oversight. I expected better from GreenCloudVPS.