GreenCloudVPS

16192 Coastal Highway, 19958, Lewes, Germany
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3.00
Based on 20 Reviews

5

45.00%

4

5.00%

3

0.00%

2

5.00%

1

45.00%
About GreenCloudVPS

GreenCloudVPS is a KVM & Windows VPS Hosting Company founded in 2013. We own all of our hardware and network equipment with the presence in 27 locations worldwide. We strive to provide our customers with the highest quality services and excellent support. At GreenCloudVPS we believe that the most important thing is customer satisfaction. With GreenCloudVPS, you are not only a customer but also a member of our family, we do our business with our heart.

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Mártin
SG

cheating good price, bad service, and terrible grotesque suspension good price, but...... I bought a high-spec VPS, 4-core EPYC CPU, and 12 GB RAM, 2TB storage. the morning of 5 Jan , I use scp command to backup my files from another server, 2 minutes later, I got email "your service suspended", I can't say a word, it was so poor and sad. terrible!! You can never trust Greencloud, never.

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John Han
SG

Bad service, VPS's internet is often downtime I bought a VPS here, but on July 30, 2023, the VPS had a network connection error and flickered for 3 days. I can't access my website cost me a lot of money running ads and no results. Very bad customer service, you guys should be careful when using the service here.

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Kyle
NL

Mixed Feelings - Great Support but Server Issues So my feelings are mixed. The support has truly been EXCELLENT. They always respond within minutes, at any time of the day. If it were only this, I would give 5-stars easy. The problem is that my server often will not respond to my connection requests. In the last 4 months or so, I have put in 9 or 10 such tickets, regarding being unable to connect to the server. I wish they could find a more permanent solution to the problem, because other than this, I love when it's working.

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Giap Pham
VN

Cheap price but bad customer service, bad network very often lose network and downtime. I bought 3 VPS here and used it for 1 month, I lost my internet connection for 20 hours, my entire website crashed, leading to the SEO ranking of my client's website being downgraded. I asked for a refund but they slandered me with 3 accounts and suspended my 3 VPS, as well as they locked my account. Don't waste your money on a bad service like this.

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Reviewer
GB

worst. support. ever. GreenCloud 01/13/2024: UPDATE: The case has been submitted to Better Business Bureau. They are in the process of reaching out to these scammers to see if they respond. 12/22/2023: This is the worst support I have ever experienced. The service is not delivered and they are refusing to refund. I had to open a claim with the Better Business Bureau. Unclear if they will be successful. Just avoid problems and avoid this poorly executed company.

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