Great customer service Great customer service, I'm a repeated customer and I think the service is very good

Horrible experience Horrible experience. Due to faulty RAID I lost my VPS and all data is gone. Support service closed the ticket without even trying to help. Stay away from this company!

They are the worst according to my experince They are the worst according to my experience. I order their VPS service. After some time, they didn't activate my service. They asked me to submit pictures of my card for verification purposes. I told them, I made this purchase from my virtual card & my organization doesn't allow me to take screenshots. I, however, submitted them my account statement where the transaction details & card used for that purchase were mentioned clearly. However, in the end, they cancel my service & my money hasn't been refunded yet.

Mixed Feelings - Great Support but Server Issues So my feelings are mixed. The support has truly been EXCELLENT. They always respond within minutes, at any time of the day. If it were only this, I would give 5-stars easy. The problem is that my server often will not respond to my connection requests. In the last 4 months or so, I have put in 9 or 10 such tickets, regarding being unable to connect to the server. I wish they could find a more permanent solution to the problem, because other than this, I love when it's working.

Good network and stable service Since I bought the VPS from greencloudvps, it has basically no issue whatsoever. Everything runs smoothly, and the network performance is really fantastic. The xTom service which the Greencloudvps built up on has amazing connectivity worldwide and the price of the services are, I'd say, very reasonable. Overall, I'm quite satisfied with the service so far and will continue to use it as long as they keep their service quality.