John Han
SGBad service, VPS's internet is often downtime I bought a VPS here, but on July 30, 2023, the VPS had a network connection error and flickered for 3 days. I can't access my website cost me a lot of money running ads and no results. Very bad customer service, you guys should be careful when using the service here.
AMGH Marketing
MAGreat customer service Great customer service, I'm a repeated customer and I think the service is very good
flyingsnow
GBGood network and stable service Since I bought the VPS from greencloudvps, it has basically no issue whatsoever. Everything runs smoothly, and the network performance is really fantastic. The xTom service which the Greencloudvps built up on has amazing connectivity worldwide and the price of the services are, I'd say, very reasonable. Overall, I'm quite satisfied with the service so far and will continue to use it as long as they keep their service quality.
Kyle
NLMixed Feelings - Great Support but Server Issues So my feelings are mixed. The support has truly been EXCELLENT. They always respond within minutes, at any time of the day. If it were only this, I would give 5-stars easy. The problem is that my server often will not respond to my connection requests. In the last 4 months or so, I have put in 9 or 10 such tickets, regarding being unable to connect to the server. I wish they could find a more permanent solution to the problem, because other than this, I love when it's working.
Andreas Hartenfeller
DEFrom scheduled maintenance, to emergency maintenance to non working VPS Started using GreenCloudVPS in August 2023. Order process, provisioning of VPS quick and without any issues. Then: 19.09.2023 - E-Mail notification of scheduled maintenance on 22.09.2023 for an OS Update. Expected downtime 30 minutes - 1 hour. 22.09.2023 - OS Update took place (downtime 58 minutes) 22.09.2023 - VPS went online, offline, online several times 22.09.2023 - Received e-mail notification about an emergency maintenance on node. RAID card needed to be reseated. Rebuild started. 26.09.2023 - Rebuild of RAID completed, but VPS not booting anymore. Since I did not use the service that long and have not stored a lot of data, I did not even bother to get some of my data via some extensive rescue action back. Fresh re-install and moved on to a more reliable provider. If you can afford a downtime of almost 5 days, GreenCloudVPS is the way to go. 2 Stars for the quick and friendly ticket support. During the whole incident, the status at status.greencloudvps.com was indicating a 100% uptime (in my case Amsterdam). I have no idea if the status is about their systems or if the city Amsterdam is up and running ;)