
Andreas Hartenfeller
DEFrom scheduled maintenance, to emergency maintenance to non working VPS Started using GreenCloudVPS in August 2023. Order process, provisioning of VPS quick and without any issues. Then: 19.09.2023 - E-Mail notification of scheduled maintenance on 22.09.2023 for an OS Update. Expected downtime 30 minutes - 1 hour. 22.09.2023 - OS Update took place (downtime 58 minutes) 22.09.2023 - VPS went online, offline, online several times 22.09.2023 - Received e-mail notification about an emergency maintenance on node. RAID card needed to be reseated. Rebuild started. 26.09.2023 - Rebuild of RAID completed, but VPS not booting anymore. Since I did not use the service that long and have not stored a lot of data, I did not even bother to get some of my data via some extensive rescue action back. Fresh re-install and moved on to a more reliable provider. If you can afford a downtime of almost 5 days, GreenCloudVPS is the way to go. 2 Stars for the quick and friendly ticket support. During the whole incident, the status at status.greencloudvps.com was indicating a 100% uptime (in my case Amsterdam). I have no idea if the status is about their systems or if the city Amsterdam is up and running ;)

AJ
GBTerrible servers Terrible servers, constantly crashing, and I was sending a ticket to support daily. They also won't offer a refund after forcing you to pay 3 months in advance, so good luck. Spend your money with a better company that doesn't give out faulty server after server and mask the IP's to look like they're in the cities they say.

Mártin
SGcheating good price, bad service, and terrible grotesque suspension good price, but...... I bought a high-spec VPS, 4-core EPYC CPU, and 12 GB RAM, 2TB storage. the morning of 5 Jan , I use scp command to backup my files from another server, 2 minutes later, I got email "your service suspended", I can't say a word, it was so poor and sad. terrible!! You can never trust Greencloud, never.

JK
PLHorrible experience Horrible experience. Due to faulty RAID I lost my VPS and all data is gone. Support service closed the ticket without even trying to help. Stay away from this company!

Kyle
NLMixed Feelings - Great Support but Server Issues So my feelings are mixed. The support has truly been EXCELLENT. They always respond within minutes, at any time of the day. If it were only this, I would give 5-stars easy. The problem is that my server often will not respond to my connection requests. In the last 4 months or so, I have put in 9 or 10 such tickets, regarding being unable to connect to the server. I wish they could find a more permanent solution to the problem, because other than this, I love when it's working.