Good on cost, great on timing, needs slight improvements in technicalities I got connected with Apptha while downloading a free theme on wordpress. Their support service for a free product was great and that got me into buying a paid video player. thier products save big on costs and timing but need technical fine tuning here and there..

Support is terrible Support is terrible, you try to ask for information in the FAQ, BLOG and any other place and they do not answer I put myself in the disposition to make my paid service because I had lost the period of guarantee and it has been 2 weeks that do not respond with a quotation or some message of answer. Get away!

what scares me is that all the comments here are by indians ...which truth is not their most known property. i would suggest using other sites to drill in.

Customer service not very good once you hand over the money Apptha looks great at first but once you start getting into details its lacking basic features which is needed, they will be happy to customize it for you for 3/4 times the price of the extension, i paid over $1400 for customizing but still i will need to spend more to make it work how it should, apptha team was very helpful until i handed over the money, now they dont reply for days lots of improvement needed, $499 is not worth it,

I bought their marketplace extension… I bought their marketplace extension long back.. it has lots of bug. its a shot in simple terms. i wasted many months to fix the isseus which diverted me from my actual business. the sales person sold me this shitt saying its fully working custom ecommerce software. for support, all dumb people are hired. they just say we are working on the issue. take days, months to fix the issues. instead of buying their product, you better throw your money in water. at least you will save your precious time. I wish i could attach the email communications and word files, issue trackers here.