Luiz
BRSupport is terrible Support is terrible, you try to ask for information in the FAQ, BLOG and any other place and they do not answer I put myself in the disposition to make my paid service because I had lost the period of guarantee and it has been 2 weeks that do not respond with a quotation or some message of answer. Get away!
Jason
INGood on cost, great on timing, needs slight improvements in technicalities I got connected with Apptha while downloading a free theme on wordpress. Their support service for a free product was great and that got me into buying a paid video player. thier products save big on costs and timing but need technical fine tuning here and there..
Christen Bradbury
ESMisled and unsupported After a long discussion with the sales team about what kind of software would be best to purchase, they recommended Magento 1 for Airhotels, which I purchased. I later found out that they released a newer version, Magento 2, days before and didn't tell me. They then told me my only option for an upgrade was to purchase Magento 2, even though I had made no changes to the software I was given. I was also told that it is very easy to customize, but I asked 2 developers to take a look and neither of them could make sense of it. There are also several bugs with Magento 1 (i.e the address of the property does not register or save, and your property is listed as a completely different location), and when I asked if they could fix this, they said I would need to purchase additional support despite the fact that the bugs were not created on my end. In summary: - misled by sales team and encourages to purchase something out of date - misled about how "easy" it is to customize the software (I lost months with developers who had trouble trying to customize) - refusal to fix bugs that came with the software because my support period was out of date (I would understand if I created the bugs, but I did not!) I would not recommend using this company - you will fall down a rabbit whole and they will just ask you to pay more money to fix problems they created. I really wish this had worked out and I had a more positive experience, but it feels very much like a scam at this point.
Crazy L3arner
INI bought their marketplace extension… I bought their marketplace extension long back.. it has lots of bug. its a shot in simple terms. i wasted many months to fix the isseus which diverted me from my actual business. the sales person sold me this shitt saying its fully working custom ecommerce software. for support, all dumb people are hired. they just say we are working on the issue. take days, months to fix the issues. instead of buying their product, you better throw your money in water. at least you will save your precious time. I wish i could attach the email communications and word files, issue trackers here.
Marcony Monteiro
BRAll you need for booking and awesome services support I have used Anybooking extension from Apptha. The tool has shown a perfect solution for my business. The services support is always excellent, 24x7. Chat just in time, always very kind and straight to the solution. All professionals are awesome, like Sathish S and others. Strongly recommended.