Misled and unsupported After a long discussion with the sales team about what kind of software would be best to purchase, they recommended Magento 1 for Airhotels, which I purchased. I later found out that they released a newer version, Magento 2, days before and didn't tell me. They then told me my only option for an upgrade was to purchase Magento 2, even though I had made no changes to the software I was given. I was also told that it is very easy to customize, but I asked 2 developers to take a look and neither of them could make sense of it. There are also several bugs with Magento 1 (i.e the address of the property does not register or save, and your property is listed as a completely different location), and when I asked if they could fix this, they said I would need to purchase additional support despite the fact that the bugs were not created on my end. In summary: - misled by sales team and encourages to purchase something out of date - misled about how "easy" it is to customize the software (I lost months with developers who had trouble trying to customize) - refusal to fix bugs that came with the software because my support period was out of date (I would understand if I created the bugs, but I did not!) I would not recommend using this company - you will fall down a rabbit whole and they will just ask you to pay more money to fix problems they created. I really wish this had worked out and I had a more positive experience, but it feels very much like a scam at this point.

Unreliable and incompetent - but they appologized We used Airhotels on our project: Doozze. Agreements and deadlines are not met, the work is sloppy and takes months to fix. The staff that was appointed to me needed to be continuously micromanaged and bugs and mistakes popped up persistently. I would not work with them again, nor would I recommend anyone else to do so. To make matters worse: they've been using our project as a featured case study without our consent and have failed to remove it from their website after repeated requests. Edit: Apptha has proceeded to remove our company from their website and has apologized for any inconvenience this misunderstanding has caused.

Wordpress Video Gallery I have tried all the video plugins and themes for Wordpress, and now I can bet that this is the BEST option everyone should use to have videos on their website. Secondly, they have a really wonderful, capable and supportive support/technical staff. I had faced some problems with the installation and they helped me a lot with setup and configuration, really experts at troubleshooting. I recommend this plugin to have videos on your website, also they have the best in class options. Specially great looking social share of video for Facebook and Twitter Card. 'Apptha' really you guys Rock! I say it with my experience with your services.

I bought their marketplace extension… I bought their marketplace extension long back.. it has lots of bug. its a shot in simple terms. i wasted many months to fix the isseus which diverted me from my actual business. the sales person sold me this shitt saying its fully working custom ecommerce software. for support, all dumb people are hired. they just say we are working on the issue. take days, months to fix the issues. instead of buying their product, you better throw your money in water. at least you will save your precious time. I wish i could attach the email communications and word files, issue trackers here.

Customer service not very good once you hand over the money Apptha looks great at first but once you start getting into details its lacking basic features which is needed, they will be happy to customize it for you for 3/4 times the price of the extension, i paid over $1400 for customizing but still i will need to spend more to make it work how it should, apptha team was very helpful until i handed over the money, now they dont reply for days lots of improvement needed, $499 is not worth it,