Support is terrible Support is terrible, you try to ask for information in the FAQ, BLOG and any other place and they do not answer I put myself in the disposition to make my paid service because I had lost the period of guarantee and it has been 2 weeks that do not respond with a quotation or some message of answer. Get away!

Try to get you on the hook... Hi, I have looked for different several rental script for testing. And one of the system was from Apptha. System "was cheap" but to get some minor changes, they estimated a price that was up to 3-4 times the price of the product. If you ask them questions on the chat, they very seldom answering your question 100% and they pushing you to buy all the time. I choose to stay away from them due to this.

Customer service not very good once you hand over the money Apptha looks great at first but once you start getting into details its lacking basic features which is needed, they will be happy to customize it for you for 3/4 times the price of the extension, i paid over $1400 for customizing but still i will need to spend more to make it work how it should, apptha team was very helpful until i handed over the money, now they dont reply for days lots of improvement needed, $499 is not worth it,

WP Video Gallery post sales support Apptha Support Team are very friendly and helpful. They respond quickly and give updates on their support tickets when requested. Their developers resolve support issues quickly and overall I am satisfied and grateful for their post sales support service. Thank you.

Good on cost, great on timing, needs slight improvements in technicalities I got connected with Apptha while downloading a free theme on wordpress. Their support service for a free product was great and that got me into buying a paid video player. thier products save big on costs and timing but need technical fine tuning here and there..