Customer service not very good once you hand over the money Apptha looks great at first but once you start getting into details its lacking basic features which is needed, they will be happy to customize it for you for 3/4 times the price of the extension, i paid over $1400 for customizing but still i will need to spend more to make it work how it should, apptha team was very helpful until i handed over the money, now they dont reply for days lots of improvement needed, $499 is not worth it,

WP Video Gallery post sales support Apptha Support Team are very friendly and helpful. They respond quickly and give updates on their support tickets when requested. Their developers resolve support issues quickly and overall I am satisfied and grateful for their post sales support service. Thank you.

Try to get you on the hook... Hi, I have looked for different several rental script for testing. And one of the system was from Apptha. System "was cheap" but to get some minor changes, they estimated a price that was up to 3-4 times the price of the product. If you ask them questions on the chat, they very seldom answering your question 100% and they pushing you to buy all the time. I choose to stay away from them due to this.

They provide a solid product and quality support, we will recommend them! We needed a full-featured versatile video player plugin for our client's large-scale website and this seemed to be the one that had all the features needed. We did have a couple small issues in addition to some customizations needed but their support team was very responsive and helpful too. Even 10 months later we needed help configuring the Google API and they were there to walk us through everything even with a "screencast" to demonstrate the exact steps needed to resolve the issue. I wish all plugin developers were this reliable. Thanks Apptha!

Support is terrible Support is terrible, you try to ask for information in the FAQ, BLOG and any other place and they do not answer I put myself in the disposition to make my paid service because I had lost the period of guarantee and it has been 2 weeks that do not respond with a quotation or some message of answer. Get away!