Customer service not very good once you hand over the money Apptha looks great at first but once you start getting into details its lacking basic features which is needed, they will be happy to customize it for you for 3/4 times the price of the extension, i paid over $1400 for customizing but still i will need to spend more to make it work how it should, apptha team was very helpful until i handed over the money, now they dont reply for days lots of improvement needed, $499 is not worth it,

Support is terrible Support is terrible, you try to ask for information in the FAQ, BLOG and any other place and they do not answer I put myself in the disposition to make my paid service because I had lost the period of guarantee and it has been 2 weeks that do not respond with a quotation or some message of answer. Get away!

WP Video Gallery post sales support Apptha Support Team are very friendly and helpful. They respond quickly and give updates on their support tickets when requested. Their developers resolve support issues quickly and overall I am satisfied and grateful for their post sales support service. Thank you.

what scares me is that all the comments here are by indians ...which truth is not their most known property. i would suggest using other sites to drill in.

Good on cost, great on timing, needs slight improvements in technicalities I got connected with Apptha while downloading a free theme on wordpress. Their support service for a free product was great and that got me into buying a paid video player. thier products save big on costs and timing but need technical fine tuning here and there..