D Chew
AUWP Video Gallery post sales support Apptha Support Team are very friendly and helpful. They respond quickly and give updates on their support tickets when requested. Their developers resolve support issues quickly and overall I am satisfied and grateful for their post sales support service. Thank you.
Luiz
BRSupport is terrible Support is terrible, you try to ask for information in the FAQ, BLOG and any other place and they do not answer I put myself in the disposition to make my paid service because I had lost the period of guarantee and it has been 2 weeks that do not respond with a quotation or some message of answer. Get away!
Superman The Aquarian
GBThey provide a solid product and quality support, we will recommend them! We needed a full-featured versatile video player plugin for our client's large-scale website and this seemed to be the one that had all the features needed. We did have a couple small issues in addition to some customizations needed but their support team was very responsive and helpful too. Even 10 months later we needed help configuring the Google API and they were there to walk us through everything even with a "screencast" to demonstrate the exact steps needed to resolve the issue. I wish all plugin developers were this reliable. Thanks Apptha!
Rob
NLUnreliable and incompetent - but they appologized We used Airhotels on our project: Doozze. Agreements and deadlines are not met, the work is sloppy and takes months to fix. The staff that was appointed to me needed to be continuously micromanaged and bugs and mistakes popped up persistently. I would not work with them again, nor would I recommend anyone else to do so. To make matters worse: they've been using our project as a featured case study without our consent and have failed to remove it from their website after repeated requests. Edit: Apptha has proceeded to remove our company from their website and has apologized for any inconvenience this misunderstanding has caused.
Guðmundur Hreinsson
ISTHIS IS A FRAUD COMPANY I bought an Air hotel from them and I was promised that the software would be adapted to my needs. After installing the software, then the software did not work as it should and also Apptha stopped responding to me. Finally, when they responded, they did not seem to have promised to customize the site for my needs and did not care whether the software worked or not. At first they did not leave me alone, and as soon as I had paid, I did not hear from them! Do not be fooled by how many people give them a good recommendation here because these are definitely their employees who are giving reviews.