Misled and unsupported After a long discussion with the sales team about what kind of software would be best to purchase, they recommended Magento 1 for Airhotels, which I purchased. I later found out that they released a newer version, Magento 2, days before and didn't tell me. They then told me my only option for an upgrade was to purchase Magento 2, even though I had made no changes to the software I was given. I was also told that it is very easy to customize, but I asked 2 developers to take a look and neither of them could make sense of it. There are also several bugs with Magento 1 (i.e the address of the property does not register or save, and your property is listed as a completely different location), and when I asked if they could fix this, they said I would need to purchase additional support despite the fact that the bugs were not created on my end. In summary: - misled by sales team and encourages to purchase something out of date - misled about how "easy" it is to customize the software (I lost months with developers who had trouble trying to customize) - refusal to fix bugs that came with the software because my support period was out of date (I would understand if I created the bugs, but I did not!) I would not recommend using this company - you will fall down a rabbit whole and they will just ask you to pay more money to fix problems they created. I really wish this had worked out and I had a more positive experience, but it feels very much like a scam at this point.

Try to get you on the hook... Hi, I have looked for different several rental script for testing. And one of the system was from Apptha. System "was cheap" but to get some minor changes, they estimated a price that was up to 3-4 times the price of the product. If you ask them questions on the chat, they very seldom answering your question 100% and they pushing you to buy all the time. I choose to stay away from them due to this.

They provide a solid product and quality support, we will recommend them! We needed a full-featured versatile video player plugin for our client's large-scale website and this seemed to be the one that had all the features needed. We did have a couple small issues in addition to some customizations needed but their support team was very responsive and helpful too. Even 10 months later we needed help configuring the Google API and they were there to walk us through everything even with a "screencast" to demonstrate the exact steps needed to resolve the issue. I wish all plugin developers were this reliable. Thanks Apptha!

Wordpress Video Gallery I have tried all the video plugins and themes for Wordpress, and now I can bet that this is the BEST option everyone should use to have videos on their website. Secondly, they have a really wonderful, capable and supportive support/technical staff. I had faced some problems with the installation and they helped me a lot with setup and configuration, really experts at troubleshooting. I recommend this plugin to have videos on your website, also they have the best in class options. Specially great looking social share of video for Facebook and Twitter Card. 'Apptha' really you guys Rock! I say it with my experience with your services.

WP Video Gallery post sales support Apptha Support Team are very friendly and helpful. They respond quickly and give updates on their support tickets when requested. Their developers resolve support issues quickly and overall I am satisfied and grateful for their post sales support service. Thank you.