Very Unreliable Servers Very Unreliable Servers. Very Poor Knowledge to the Support team. No one picks up the calls. Queries are replied very late.

Easier to track cash flow Tracking day-to-day income and expenses for my shop has become a lot simpler since I started using this app. While I have dabbled in other similar software before, Tally and Vyapar, I think Deskera manages to give me the best of both in one place. It’s an all in all solid app and choosing it to run my business has been the right choice so far. There are some functions that would like for the product to have in the mobile version of the app, like the ability to get rid of unused/ irrelevant documents, but that doesn’t compromise the basic functioning of the app in any way, so it’s not a major concern right now

Their system is billing my clients on… Their system is billing my clients on the wrong dates and with the wrong due dates. It will do the same next month. And there is no way to change or edit this. Because once an invoice has been closed, archived, or fulfilled, nothing can be edited anymore. And it's not possible to specify a due date for recurring invoices. It also sends out automatic emails to my clients without populating the merge tags. And the late payment reminders I have configured don't send at all. You'd think that these would be urgent issues to fix now that I have highlighted them multiple times but it has been weeks without any update. Needless to say that this is making a very bad impression on my clients. Update: 3 months after reporting these issues and they are still not fixed. My customers are complaining. It's just ridiculous.

Highly recommended for small and medium-sized companies I run a small family business, which has recently picked up. My business and accounting were getting out of hand until I started using Deskera. This software has all the functionalities that a small business would require, like... easy to make documents (invoices, estimates, etc). There were similar functions on Zoho and Khatabook as well, but I prefer Deskera over them. Plus it keeps track of all docs for you. There is also a phone app, which connects to the main app, which makes it easier for me to stay mobile and still work

Think twice before starting a free… Think twice before starting a free trial with this company. I was interested in Deskera’s features, so I signed up for the trial and entered my credit card info. After a few hours of use, I was clear it was not a platform I wanted to use. I went through a cancellation process, but must have failed to complete it because two weeks later a credit card charge showed up. I emailed back and forth with their support 6 or 7 times to finally receive the answer that they just want to keep my money since I failed to cancel before the two weeks. Well, I don’t understand why a company that wants to provide a functional service would want to keep the money of someone who does not want to use the service, based on a technicality. But they do. So, make sure you get a cancellation email or something if you try and cancel. Otherwise, they are not going to be interested in refunding you whether you like, or use, their service. They are just excited about the $149 they get to keep.