Multi-purpose and acceble It is very easy to use. I can find everything on the dashboard. So even though I’m not great with computers, I got the hang of it very fast. Initially, I was very uncertain to use an online app instead of offline documentation, but now, I have shifted the whole business online to Deskera - accounts, inventory, and application too. I totally recommend using it. And my employees also find it very helpful to maintain. It has also helped me in filing taxes hassle-free on time and with the right details.

Their system is billing my clients on… Their system is billing my clients on the wrong dates and with the wrong due dates. It will do the same next month. And there is no way to change or edit this. Because once an invoice has been closed, archived, or fulfilled, nothing can be edited anymore. And it's not possible to specify a due date for recurring invoices. It also sends out automatic emails to my clients without populating the merge tags. And the late payment reminders I have configured don't send at all. You'd think that these would be urgent issues to fix now that I have highlighted them multiple times but it has been weeks without any update. Needless to say that this is making a very bad impression on my clients. Update: 3 months after reporting these issues and they are still not fixed. My customers are complaining. It's just ridiculous.

A good way for small businesses to do accounting In the start-up phase I couldn’t really afford an accountant. Instead of an accountant, I invested in this software and it certainly did the job. The details of every deal is uploaded as and when it takes place, invoices are created making it easy to track expenses. The reports made by the software help in making financial decisions. It helped me with the tax calculations too

Really simplified accounting for me It’s easy to use, and glitch-free software for accounting. I am a technophobe, and I usually struggle with new software and technologies. But Deskera is surprisingly easy to learn. I have changed my go-to app to Deskera now. What’s more, it lets me categorize my revenue and expense streams… which is a tiny, but welcome addition, that makes a huge difference. While I found the accounting feature to be most useful, there seem to be many more features in this software that I haven’t used yet.

Despairing, can't file my taxes, incomplete reports I'm in complete despair. Need to file my tax return but it is impossible to get any sense out of the reports. Even simple ones like profit and loss statement do not add up. I have also had to spend an entire week manually correcting the exchange rates of every single entry in the past year as they were not updated automatically. The invoices still show different amounts even after changing the exchange rate on them. Massive amounts accounted for as 'rounding difference' - turns out these are VAT reverse charges that the software has booked into this account. I am so upset and urgently need to figure this out but past issues have not been resolved in months, so am not very hopeful that any support will be extended to me.