Works good Started using this app two months ago. Bought the startup version this month. Suffices the requirements of my company with quite less human power. So far it works pretty smoothly, I will be exploring more as and when I can use more of the provided facilities.

Think twice before starting a free… Think twice before starting a free trial with this company. I was interested in Deskera’s features, so I signed up for the trial and entered my credit card info. After a few hours of use, I was clear it was not a platform I wanted to use. I went through a cancellation process, but must have failed to complete it because two weeks later a credit card charge showed up. I emailed back and forth with their support 6 or 7 times to finally receive the answer that they just want to keep my money since I failed to cancel before the two weeks. Well, I don’t understand why a company that wants to provide a functional service would want to keep the money of someone who does not want to use the service, based on a technicality. But they do. So, make sure you get a cancellation email or something if you try and cancel. Otherwise, they are not going to be interested in refunding you whether you like, or use, their service. They are just excited about the $149 they get to keep.

Not suited for International market and rubbish customer sevices Honestly the clunkiest software - not suited for international markets, with non-existent support and pathetic customer service. Maybe I'll try again in a few years when they get themselves sorted.

Helpful in tracking expenses Managing sales and orders has become quite easier since I started using this software. It creates invoices and gives me a review on the finances too which helped me tremendously in the adjustment of my spending pattern. The buy module especially helps place orders easily and billing too.

These guys are just ridiculous !!! These guys are just ridiculous !!!! We have purchased our lifetime deal on AppSumo, which includes "all future updates to their professional plan." All modules - Books, People, CRM, etc. They created CRM + and still claimed that it was not an upgrade or update of the current CRM module. They are just trying to pull us out that it's a new product. The best part is that they promised to include exactly this module if we met some requirements, such as joining their FB group, which we did. Now, after almost a year, they are coming up with new requirements, such as publishing a review on Capterra or subscribing to YouTube channels and joining their webinars. what do they want next? Not to mention the tool itself is buggy. They don't care much about their early adopters who supported them when they started. Such a shame!