Think twice before starting a free… Think twice before starting a free trial with this company. I was interested in Deskera’s features, so I signed up for the trial and entered my credit card info. After a few hours of use, I was clear it was not a platform I wanted to use. I went through a cancellation process, but must have failed to complete it because two weeks later a credit card charge showed up. I emailed back and forth with their support 6 or 7 times to finally receive the answer that they just want to keep my money since I failed to cancel before the two weeks. Well, I don’t understand why a company that wants to provide a functional service would want to keep the money of someone who does not want to use the service, based on a technicality. But they do. So, make sure you get a cancellation email or something if you try and cancel. Otherwise, they are not going to be interested in refunding you whether you like, or use, their service. They are just excited about the $149 they get to keep.

Good app for startups The app has all the basic accounting functionalities required for any business. Bookkeeping in particular is a great module.I used to work with Quickbooks before, but I switched to Deskera a while back. Have managed to stay on top of my finances with this app. Their chat feature is exactly like whatsapp so my team and I don’t have to bother each other for official communication personal whatsapps. This feature is especially cool because staying in touch with my team is very easy. I would recommend anybody with a small business to give it a try.

Works good Started using this app two months ago. Bought the startup version this month. Suffices the requirements of my company with quite less human power. So far it works pretty smoothly, I will be exploring more as and when I can use more of the provided facilities.

Everything is in one place The app allows you to do all important business functions easily, and all in one place. I don’t have to keep switching between a hundred different software, My tax calculations, in particular, have gotten a lot easier to do since I started using this since it lets me do those inside the invoices itself. The interface of the app is very user friendly and super easy to navigate. It is very easy to understand as well. I majorly use it as a Quickbooks alternative, but there are a lot of features in the app that I haven’t explored yet.

Not suited for International market and rubbish customer sevices Honestly the clunkiest software - not suited for international markets, with non-existent support and pathetic customer service. Maybe I'll try again in a few years when they get themselves sorted.