Very Unreliable Servers Very Unreliable Servers. Very Poor Knowledge to the Support team. No one picks up the calls. Queries are replied very late.

Think twice before starting a free… Think twice before starting a free trial with this company. I was interested in Deskera’s features, so I signed up for the trial and entered my credit card info. After a few hours of use, I was clear it was not a platform I wanted to use. I went through a cancellation process, but must have failed to complete it because two weeks later a credit card charge showed up. I emailed back and forth with their support 6 or 7 times to finally receive the answer that they just want to keep my money since I failed to cancel before the two weeks. Well, I don’t understand why a company that wants to provide a functional service would want to keep the money of someone who does not want to use the service, based on a technicality. But they do. So, make sure you get a cancellation email or something if you try and cancel. Otherwise, they are not going to be interested in refunding you whether you like, or use, their service. They are just excited about the $149 they get to keep.

Good app for startups The app has all the basic accounting functionalities required for any business. Bookkeeping in particular is a great module.I used to work with Quickbooks before, but I switched to Deskera a while back. Have managed to stay on top of my finances with this app. Their chat feature is exactly like whatsapp so my team and I don’t have to bother each other for official communication personal whatsapps. This feature is especially cool because staying in touch with my team is very easy. I would recommend anybody with a small business to give it a try.

Really simplified accounting for me It’s easy to use, and glitch-free software for accounting. I am a technophobe, and I usually struggle with new software and technologies. But Deskera is surprisingly easy to learn. I have changed my go-to app to Deskera now. What’s more, it lets me categorize my revenue and expense streams… which is a tiny, but welcome addition, that makes a huge difference. While I found the accounting feature to be most useful, there seem to be many more features in this software that I haven’t used yet.

Multi-purpose and acceble It is very easy to use. I can find everything on the dashboard. So even though I’m not great with computers, I got the hang of it very fast. Initially, I was very uncertain to use an online app instead of offline documentation, but now, I have shifted the whole business online to Deskera - accounts, inventory, and application too. I totally recommend using it. And my employees also find it very helpful to maintain. It has also helped me in filing taxes hassle-free on time and with the right details.