Good app for startups The app has all the basic accounting functionalities required for any business. Bookkeeping in particular is a great module.I used to work with Quickbooks before, but I switched to Deskera a while back. Have managed to stay on top of my finances with this app. Their chat feature is exactly like whatsapp so my team and I don’t have to bother each other for official communication personal whatsapps. This feature is especially cool because staying in touch with my team is very easy. I would recommend anybody with a small business to give it a try.

Think twice before starting a free… Think twice before starting a free trial with this company. I was interested in Deskera’s features, so I signed up for the trial and entered my credit card info. After a few hours of use, I was clear it was not a platform I wanted to use. I went through a cancellation process, but must have failed to complete it because two weeks later a credit card charge showed up. I emailed back and forth with their support 6 or 7 times to finally receive the answer that they just want to keep my money since I failed to cancel before the two weeks. Well, I don’t understand why a company that wants to provide a functional service would want to keep the money of someone who does not want to use the service, based on a technicality. But they do. So, make sure you get a cancellation email or something if you try and cancel. Otherwise, they are not going to be interested in refunding you whether you like, or use, their service. They are just excited about the $149 they get to keep.

Multi-purpose and acceble It is very easy to use. I can find everything on the dashboard. So even though I’m not great with computers, I got the hang of it very fast. Initially, I was very uncertain to use an online app instead of offline documentation, but now, I have shifted the whole business online to Deskera - accounts, inventory, and application too. I totally recommend using it. And my employees also find it very helpful to maintain. It has also helped me in filing taxes hassle-free on time and with the right details.

Easier to track cash flow Tracking day-to-day income and expenses for my shop has become a lot simpler since I started using this app. While I have dabbled in other similar software before, Tally and Vyapar, I think Deskera manages to give me the best of both in one place. It’s an all in all solid app and choosing it to run my business has been the right choice so far. There are some functions that would like for the product to have in the mobile version of the app, like the ability to get rid of unused/ irrelevant documents, but that doesn’t compromise the basic functioning of the app in any way, so it’s not a major concern right now

Their system is billing my clients on… Their system is billing my clients on the wrong dates and with the wrong due dates. It will do the same next month. And there is no way to change or edit this. Because once an invoice has been closed, archived, or fulfilled, nothing can be edited anymore. And it's not possible to specify a due date for recurring invoices. It also sends out automatic emails to my clients without populating the merge tags. And the late payment reminders I have configured don't send at all. You'd think that these would be urgent issues to fix now that I have highlighted them multiple times but it has been weeks without any update. Needless to say that this is making a very bad impression on my clients. Update: 3 months after reporting these issues and they are still not fixed. My customers are complaining. It's just ridiculous.