Their system is billing my clients on… Their system is billing my clients on the wrong dates and with the wrong due dates. It will do the same next month. And there is no way to change or edit this. Because once an invoice has been closed, archived, or fulfilled, nothing can be edited anymore. And it's not possible to specify a due date for recurring invoices. It also sends out automatic emails to my clients without populating the merge tags. And the late payment reminders I have configured don't send at all. You'd think that these would be urgent issues to fix now that I have highlighted them multiple times but it has been weeks without any update. Needless to say that this is making a very bad impression on my clients. Update: 3 months after reporting these issues and they are still not fixed. My customers are complaining. It's just ridiculous.

Helpful in tracking expenses Managing sales and orders has become quite easier since I started using this software. It creates invoices and gives me a review on the finances too which helped me tremendously in the adjustment of my spending pattern. The buy module especially helps place orders easily and billing too.

Changing resources for a job Small businesses like mine have had to face an uphill task in resource management ever since we have started working from home. So I tried out Deskera after finding out that it has a resource management tool, I am pleasantly surprised with how efficient that tool has turned out to be. Assigning people jobs based on projects, rather than based on designation, really helped me eliminate any sort of confusion regarding job responsibilities. The interface is very smooth as well. Easy to figure out, and easy to operate, so that there are no gaps in my understanding of how it works

A good way for small businesses to do accounting In the start-up phase I couldn’t really afford an accountant. Instead of an accountant, I invested in this software and it certainly did the job. The details of every deal is uploaded as and when it takes place, invoices are created making it easy to track expenses. The reports made by the software help in making financial decisions. It helped me with the tax calculations too

These guys are just ridiculous !!! These guys are just ridiculous !!!! We have purchased our lifetime deal on AppSumo, which includes "all future updates to their professional plan." All modules - Books, People, CRM, etc. They created CRM + and still claimed that it was not an upgrade or update of the current CRM module. They are just trying to pull us out that it's a new product. The best part is that they promised to include exactly this module if we met some requirements, such as joining their FB group, which we did. Now, after almost a year, they are coming up with new requirements, such as publishing a review on Capterra or subscribing to YouTube channels and joining their webinars. what do they want next? Not to mention the tool itself is buggy. They don't care much about their early adopters who supported them when they started. Such a shame!